CTEK Reviews 

1,108
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness and willingness to go above and beyond, even for older products or lost receipts. Many people appreciate the prompt and informative communication from the support team, which makes the entire experience smooth and stress-free. The quality and reliability of the products are frequently mentioned, with many reviewers owning multiple items and recommending them to others. However, some customers experienced issues with product malfunctions, including chargers failing after a few uses or indicator lights ceasing to work. A few people also noted dissatisfaction with the quality of accessory cables, finding them stiff and less durable compared to the chargers themselves.

What people talk about most

Product

Clients share positive opinions on product quality and functionality, with many reviewers highlighting the... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as impressive, fantastic,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the professionalism and... See more

Service

Users describe positive interactions with service, frequently highlighting the exceptional and outstanding... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness and quick responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a 6 year old D250SE that was acting up. I filed a report with the tech support line. I quickly received a reply asking for specific additional information. I replied with said information. Leo... See more

Company replied

Rated 5 out of 5 stars

The BMW dealer said I needed a new battery, and that I should buy a battery maintainer/trickle charger for the new battery. I decided to buy the CTEK MXS 5.0 NA, which was recommended for BMW's AGM... See more

Company replied

Rated 5 out of 5 stars

I have had Chargestorm connect since 2019. First version one, and after moving version two. Both function well. There were initially some connection problems, but it was solved to satisfaction. What i... See more

Company replied

Rated 5 out of 5 stars

I had my charger go out on my race car. I contacted customer support and was given exceptional service. I received an Email from Leo who responded quickly with questions then solutions. Leo then advis... See more

Company replied


Company details

  1. Car Repair and Maintenance
  2. Car Accessories Store

Written by the company

CTEK - Maximizing Battery Performance! Maximizing Battery Performance isn’t just a slogan – it’s right at the heart of everything we do and every product we make. It means we push the boundaries of research and development to bring new battery charging technologies to the market. Our customers expect nothing but the best from our products, whether they’re using them at home, in the workshop, as an essential part of their day-to-day work, or even at the race tracks.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,108)

371 reviews in the last 12 months

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Rated 5 out of 5 stars

I feel obliged to leave a review after 8 years…

I feel obliged to leave a review after contacting CTEK support for the first time this week after 8 years of using their products.
Brilliant support team sent me a spare part for free after I lost it somewhere. They dont sell the part, so I am extremely grateful.
I own 4 different CTEK products and have never had to raise a ticket because their devices are just rock solid in my experience. Ive had to recharge my Ford van battery multiple times and when I eventually installed solar, D250SE_Smartpass 129S, that became a thing of the past and we have a solid reliable power setup in the van that keeps the beers cold. Cheers CTEK!

May 7, 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

CTEK is an outstanding company

I purchased a CTEK MXS 5.0 and, 1 year later, it quit working. I notified CTEK, and they corresponded quickly and honored their warranty.

May 1, 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

CTEK charger preserves battery

The CTEK trickle charger keeps fully charged the battery in a car that is used only occasionally. Without the charger, the car's battery would go dead from lack of use. By keeping the battery fully charged, the charger also extends the life of the battery. When I called the company to inquire about a replacement plug, they promptly sent the part free of charge.

April 2, 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

I bought this charger to use on a Carrera GT and it worked perfectly!

I bought this charger with the cigarette lighter adapter so I can use it on a sports car that doesn’t get a lot of use, as the battery was basically dead when the car arrived early April. Getting past level three took well over 30 hrs. and I used the repair mode setting and eventually the charger did its thing and it got past level three on its way to a full charge. Now the charger stays in trickle/float mode and the battery is in excellent condition once again. Love the charger, intuitive controls and the quality.

April 12, 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

The best Battery Maintainer/Charger

Well first of all the quality of the product and website is excellent found out on cursory investigation that they are great easy to use also asked about my application nand this was recommended (your site) indoor/outdoor care mode (my reason for purchase)recharge low unit etc,etc! thanks again for your product and your assistance God Bless!

April 4, 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Easy to order products

Easy to order products. The shipping was very quick 2 days. Items were packaged well.

April 9, 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Fast shipment

Fast shipment. Packaged arrived well. Product works as described.

April 10, 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

High quality products

This company makes high quality products with great functionality. The chargers work extremely reliable. Also, their customer support team is fantastic and are always willing to help out. I also like their well thought out accessors which make it easy to use the same charger for multiple vehicles (cars, power sports, etc.)

April 22, 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Extremely happy with CTek

I am extremely happy with CTek, both with the product (I own a CTek free which allows me to charge my car without any access to an electric plug) and with the service (they allow me to repair my equipment after a problem that I created). TOP

April 21, 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

24/7 for 17 Years.

I have owned a CTEK battery charger since 2009. It has been in constant use 24/7 since new. Zero problems, zero issues. I've asked CTEK a few questions over the years. Questions were answered promptly and completely. The CTEK line of battery chargers/maintainers are simply the best available.

April 21, 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Long Term User

Been using C-Tek for decades now, and recommend these chargers to every new client.

April 6, 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

CTEK did great

CTEK did great. My unit was less than 5 years old and they sent me a new unit. Keep your proof of purchase.

April 15, 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

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