Cubefunder Reviews 161

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We cannot fault Cubefunder, a great team to work with, and they funded our growth within the same day of the meeting date we received the funds, and we have already seen profitable sales given the sto... See more

Company replied

Rated 5 out of 5 stars

Hi, I have been using Cube Funder for the last 7 months now and I must mention here that Cube Funder is extremely good agents to provide the funds when needed. Special mentions goes to Abbie Stapleton... See more

Company replied

Rated 5 out of 5 stars

We needed a loan for our newly established business. Cubefunder approved us within a couple of days then gave us our own loan representative who was so helpful. We gathered all relevant documents, s... See more

Rated 5 out of 5 stars

I Be with Cubefunder for 3 years now and I can tell you Cubefunder can trust and Abbie she's be help me for over 3 years now a fantastic and vary professional , I'm vary happy for wath Cubefu... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

At Cubefunder, we understand what it is like to own and run a small to medium-sized business. Even when things are going well, cashflow can be an ongoing struggle and a source of much stress. That is why when we reviewed the existing funding options for SME’s, we felt something new was required. At Cubefunder, we lend from £5,000 to £100,000 with repayment plans that suit your business. Our repayment models react to how and when you receive payments from your customers and adapt so that repaying your loan is as easy as possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Reliable Support and Growth with Cubefunder

I've been working with Cubefunder for nearly three years to meet my funding needs, and during this time, I've had several loans from them. While they may not always offer the lowest rates, I appreciate the support they've provided when I've needed it most. With over £100,000 in funding from them, my businesses have experienced significant growth. A big thank you to Abbie, Talia, and Sammy for consistently making the application process as smooth and straightforward as possible.

September 25, 2024
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Kal Sase,

We're glad we could help you and your business. We're thrilled to hear that Abbie, Talia and Sammy were able to assist you and we'll be sure to pass along your kind words!

Thank you for choosing Cubefunder!

Warm regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

highly Profesionnel finance company with her best advisor Abbie Stapleton

Many thanks to Abbie Stapleton for her help with the business, very professional and fully understands how to run any business and she thinks and finds a solution very quickly - I highly recommend her!!!!

September 24, 2024
Unprompted review
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Reply from Cubefunder

Hi Lyesse Laouichi,

Thank you very much for taking some time to leave us a review.

We appreciate your kind words and we're glad we could help you and your business. Abbie is amazing and we are so happy she has been able to go the extra mile! She will be extremely happy to read your review.

We wish you all the best!

Kind regards,
The Cubefunder Processing Team

Rated 5 out of 5 stars

Best service team finance

Absolutely delighted with their service.

Abbie Stapleton was very professional, helpful, knowledgeable.
She answered all of so many questions I have asked and gave me the right advice.

I think it’s very very rare to find a person with highly profesionel .

Very highly recommended Cubedunder !!!!!!!!!

September 23, 2024
Unprompted review
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Reply from Cubefunder

Hi The Baguette Deli Limited,

Thank you so much for the feedback. We are delighted to hear that you have had such a positive experience with Cubefunder.

Abbie will love to read your review!

All the best!

Kind regards,
The Cubefunder Processing Team

Rated 5 out of 5 stars

Very good company to deal with

Very good company to deal with. Smooth application process and quick payout. Hus and Max looked after us from start to finish.

September 3, 2024
Unprompted review
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Reply from Cubefunder

Hi Barry,

We're thrilled to hear that Hus and Max were able to assist you and we'll be sure to pass along your kind words!

Thank you for choosing Cubefunder!

Warm regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Cube Funder is the go to for business…

Cube Funder is the go to for business lending. Having supported us form the very early days, we are eternally grateful for the support and funding options provided, as we wouldn't have got off the ground without it. Jon from Ludify Automotive Ltd.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service quick to respond and…

My own company EB Solar Limited used Cube funding and experinced a excellent service, they were quick to respond and very professional throughout the whole lending process, above all the communication from start to finish was first class

November 16, 2023
Unprompted review
Rated 1 out of 5 stars

BE WARNED ( REAL REVIEW ON FULL PROCESS…

BE WARNED ( REAL REVIEW ON FULL PROCESS AND PROBLEMS ) MUST READ )

Requested a loan and was contacted by Cube funder directly, the first initial stages of providing documents they required was quite a simple process, although like many have stated on the reviews, the customer service initially isnt the greatest and there seemed to be an awful lot of back and forth and long wait times, I put this down to being a new company and understandably they needed to run their checks, however it would have been nice to be updated rather than having to phone in with updates constantly.

Once provisionally accepted, they arranged for a Guy called Max to attend the property to sign the documents, this is where it gets a very strange process compared to other companies we have used, Max arrived at the house and it almost felt like a bailiff was attending, checking assets held and valuable items to secure against the loan, once agreed on the goods to add to the debenture list, he sat down with the paper work to sign the documents, he then proceeded to advise that he needed to take camera footage of us signing the document, this is a little odd and quite an uncomfortable experience, never the less continued, signed and funds were sent in 24 hours.

Fast forward a few weeks we received a notification that a charge had been put on our companies house record, this shows as a big red flag on your profile to any other lenders, it details the full document including signatures and loan amount. now I understand business taking funding is not an uncommon thing, however the way Cube funder process this looks shocking on your companies house profile to future lenders or clients in mind.
(Be aware that even when your loan is repaid, this charge is not removed from your profile, it stays there permanently just marked as satisfied)

Things ran smoothly for 8-9 months, repayments made upto date but then we ran into an issue with our client who decided to go from Weekly to monthly payment runs, this caused issues with the daily repayments, when trying to negotiate Monthly payments it was almost as if we had told them we were refusing to pay entirely, there was no help or understanding at all from Cube funder even tho the history up until this point was ok.
They then started to increase charges by absurd amounts.

Eventually the due balance got to £775, their online portal even showed this which I have screenshots and screen recording of. after a bit of back and forth disputing certain charges the amount owed started creeping up, it went from £775 to £1700, then jumped again from £1700 to an absurd £4640.00. during which time due to refusing payment until they gave explanations as to how they worked these charges out, it was passed to multiple collection agencies who all gave different amounts due.

The entire process with Cube funder has been a complete shambles, we have used a few small lending companies when starting up and have to say all other companies used have been so easy to work with, and when small unforeseen circumstances happened they were all completely understanding and easy to work with.

I am now in the process of of agreeing to pay this back and awaiting our solicitors to investigate the evidence we have along side sending evidence to the FCA. I will update in due course.

July 15, 2024
Unprompted review
Cubefunder logo

Reply from Cubefunder

Dear Dan,

We at Cubefunder take all reviews seriously and appreciate the opportunity to address your concerns.

As a growing company, we continuously strive to improve our communication and service efficiency. We regret any frustration this may have caused and appreciate your understanding.

Regarding the visit from our Head of Sales & Risk, Max, we prioritise a personal approach and meet with every customer at their business location before funding. Documenting and securing the loan with assets, including taking footage, is a crucial part of our compliance and security protocols to protect both parties.

To provide further context, you took out a loan for 12 months on 20/10/2021, which was due to end on 28/10/2022. However, the loan did not conclude on this date due to an outstanding balance.
Our Revenue & Client Relations Director attempted multiple times to contact you throughout your loan term and continued offering options even after the term ended, including an offer to extend the loan term for a further three months free of charge. Unfortunately, these attempts were ignored.

When your client switched to monthly payments, causing disruptions in your daily repayments, we offered multiple options to accommodate this change. Due to a lack of response and contact from your side, out-of-term charges were applied, which are clearly outlined in our terms and conditions. We endeavoured to communicate these charges and work with you to find a resolution.
In 2024, our Credit Control leader reached out to you and, although you expressed a willingness to pay, you wanted to settle the balance before the charges were applied, which was not an option according to the terms of the agreement. She provided all the documents you requested, but her subsequent attempts to contact you went unanswered for another three months. Recently, you proposed a payment plan, which we accepted yesterday - 15/07/2024.

Our team remains committed to resolving this matter fairly and transparently. We hope to continue working together towards a resolution.

Should you have any further questions or require additional clarification, please do not hesitate to contact us directly.

Kind regards,
The Cubefunder Processing Team

Rated 5 out of 5 stars

Exceptional Service and Support from Cubefunder – Highly Recommended!

⭐⭐⭐⭐⭐

Cubefunder has been a game-changer for my business, Paws and Claws Pet Supplies. I was in need of funds to expand, and Talia from Cubefunder made the entire process smooth and stress-free. She was extremely helpful, always friendly, and quick to respond to my queries. Talia went above and beyond to ensure I got the support I needed. I highly recommend Cubefunder to any business looking for reliable funding. Thank you, Talia, and the Cubefunder team!

- Paws and Claws Pet Supplies

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing loans provider

Amazing loans provider , fantastic customers services , recommended to any business that need funding , they even sent me a welcome gifts set , Note pad , Coffee mug ( using every morning) , and wireless phone charger also very useful , Thank you Cubefunder :)

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Cubefunder have been a real help to my business. I have used them for business funding on a few occasions now. Very professional, prompt and friendly service. Would most definitely recommend. Thank you Cubefunder

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Such an awesome company
Max and the guys are so efficient and will go that extra mile to help you
Cannot say enough about this company

Neil Urquhart

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Endorsement of Exceptional Financial Partnership with Cubefunder

We at Ar-raqib Modest Fashion are very grateful to Cubefunder and especially to Talia Shah, an exceptional business finance collaborator, consistently offers her expertise and availability for consultations. Working with her team has been a commendable experience. We have engaged Cube Funder for multiple loans to facilitate our business expansion. Their streamlined and expeditious application process facilitated our qualification seamlessly, and their interest rates have consistently proven to be more competitive than those offered by other online lenders. We enthusiastically endorse Cube Funder as a preferred financial partner.

Kind regards,
Radhiya Sonde
Ar-raqib Modest Fashion

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Best loan company yet

We needed a loan for our newly established business. Cubefunder approved us within a couple of days then gave us our own loan representative who was so helpful. We gathered all relevant documents, sent across via email, filled out the paperwork and got the funds the following day. It was so quick and easy with excellent customer service, they don't just loan you the money and forget about you, we later on received a lovely "Thank you" pack in the post which we really appreciated.
Will definitely recommend and use again in the future.
A&J Seafoods Ltd

February 7, 2024
Unprompted review

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