Cult Pens Reviews 

92,187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,614 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of quality stationery items, rare specialty products, and beautiful custom inks available on the official website. People also love the incredibly secure packaging, which ensures fragile items arrive safely and intact, always accompanied by delightful little sweet treats. Though some reviewers experienced occasional delivery delays or minor order discrepancies, most international buyers still found the overall purchasing process smooth and efficient. Consumers consistently appreciate the highly helpful support team, prompt responses, and the dependable handling of all their favorite art supplies and fountain pens.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the extensive selection and great... See more

Delivery service

Customers had positive experiences with delivery_service, consistently highlighting fast shipping times and... See more

Service

Reviewers mention positive feedback about service, highlighting consistent reliability and efficiency across... See more

Order

Consumers find order to be positive, highlighting a smooth purchasing process and prompt delivery times.... See more

Quality

Reviewers highlight positive aspects of quality, noting that the range of stationery and items consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was packaged super well, so the inks i ordered made it across the pond safely! This is one of the only places I could find that had Robert Oster's Silent Nite in stock and I'm so glad I did... See more

Company replied

Rated 5 out of 5 stars

Packaging was very secure. There was zero chances of any bottles breaking during shipping (bubble wrapped) and packing peanuts to keep things from rattlong. No surprise import duties and the package t... See more

Company replied

Rated 5 out of 5 stars

Amazing place to browse for amusement & personal presents. High-quality pens from Japan to Germany & many other products nominated for the Japan Stationery Award are available on their website. A spec... See more

Company replied

Rated 5 out of 5 stars

I’ve used Cult Pens before and ordered the newest set of pencils (Polychromos) that were selling fast and not even yet available in many other outlets. The price was good and after a short wait of a w... See more

Company replied



Company details

  1. Stationery Store
  2. Art Supply Store
  3. Office Supply Store

About Cult Pens

Written by the company

Cult Pens is the leading website in the UK for pens, pencils and refills. We have an unrivalled range of over 37,000 products in stock from over 100 of the world's finest writing and drawing brands. We process your orders promptly, offer comprehensive pre-sales and after-sales service and answer any and all questions by phone or email, no matter how odd!

We're recommended by Customer Services departments at Pilot Pen, Uni-ball, Pentel, Zebra, Staedtler, Stabilo and Faber-Castell.

We sell every conceivable type of pen from 50p to over £2000; from office pens to art pens; from industrial markers to collectors' fountain pens.

We don't make you buy whole packs of pens; we have no minimum order; UK delivery is free if you spend £100 or more, with free worldwide delivery on larger orders; and we're just as happy to sell you a couple of pens to use at home or 10,000 pens for your business.

Cult Pens

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

92K reviews

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4.9

All reviews

(92,187)

3,621 reviews in the last 12 months

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Rated 5 out of 5 stars

I like everything I ordered and I enjoy…

I like everything I ordered and I enjoy using both the glass pen and the Salor fountain pen and the ink. Convenient website, received my order quickly. My experience is completely positive

August 5, 2026
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Reply from Cult Pens

We're so happy to hear that you're enjoying your new glass pen, Salor fountain pen, and ink! It's wonderful to know that you found our website convenient and that your order arrived quickly.

Rated 5 out of 5 stars

Great service

Great service easy transaction my pencils were well packed and delivered on time I will definitely use this company again

August 20, 2026
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Reply from Cult Pens

We're so pleased to hear you had such a great experience with our service and an easy transaction! It's wonderful to know your pencils arrived well-packed and on time. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Cult Pens keep my Cross pen in service by prividing refills. great place to go to for pen refills

A great place to go to for pen refills. It keeps my Cross pen in service. The jeweller that I bought my pen from no longer provide refills. They have chosen to only provide this service for Mont Blanc pens.
Thank goodness for Cult Pens, they keep my beautiful pen going. Efficient service too. Well done.

August 6, 2026
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Reply from Cult Pens

We're so glad we could help keep your beautiful Cross pen in service with our refills! It's wonderful to know our efficient service is appreciated. Thank you for your kind words.

Rated 5 out of 5 stars

Terrific!

Arrived when indicated… no delays in terrific condition

August 6, 2026
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Reply from Cult Pens

We're so pleased to hear your order arrived promptly and in excellent condition. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Cult Pens has always been an…

Cult Pens has always been an exceptional experience for me. I’ve purchased internationally for myself (I’m US based), and locally purchased for myself UK based friends. Customer Service, product choice and quality, and prices have always been stellar. Highly recommend.

August 5, 2026
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Reply from Cult Pens

We are so thrilled to hear about your exceptional experiences with us, both for yourself and your friends! It's wonderful to know that our customer service, product selection, quality, and prices have consistently met your expectations. Thank you for your high recommendation!

Rated 5 out of 5 stars

Number 1

When it comes to pens I don't go anywhere else,used these guys multiple times over the years ,strongly recommend

August 5, 2026
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Reply from Cult Pens

We are so delighted to hear that you consistently choose us for your pen needs! Your continued support and strong recommendation mean a great deal to us.

Rated 5 out of 5 stars

Great service as always.

All my order arrived beautifully packaged and in good time. Very pleased.

August 5, 2026
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Reply from Cult Pens

We're so pleased to hear that your order arrived beautifully packaged and in good time. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Perfect service and quick delivery

Perfect service and quick delivery

August 5, 2026
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Reply from Cult Pens

We're so pleased to hear that you experienced such efficient service and quick delivery. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Excellent Service

Fast shipping with the items well packaged - good considering I'd ordered ink bottles!

August 4, 2026
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Reply from Cult Pens

We're so pleased to hear that your ink bottles arrived quickly and were well-packaged. We understand the importance of secure packaging for such items!

Rated 5 out of 5 stars

Highly Recommend

Great! Nothing negative to say. Products as described and shipping was faster than expected.

August 5, 2026
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Reply from Cult Pens

We're so pleased to hear that you're happy with your products and that they arrived even faster than you expected! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Quick delivery & Everything in Order

Quick delivery, and everything ordered was there. Haven't had an opportunity to use the ink yet, but looking forward to doing so.

August 4, 2026
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Reply from Cult Pens

We're so pleased to hear your order arrived quickly and that everything was included! We hope you enjoy using your new ink very soon.

Rated 5 out of 5 stars

First Class

First class service from start to finish. Great company to deal with. Emails always dealt with quickly, staff always have been friendly and helpful. I did have trouble getting through on the phone, but it was peak holiday season, it however didn't effect my experience. Website is easy to use, everything is always sent well packed. This latest purchase was no different. Love the sweets and paperclip, always a nice touch when opening the package to get a nice surprise. Little details do count. Cult Pens come recommended. Keep up the good work.

August 17, 2026
Unprompted review
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Reply from Cult Pens

We are so happy to hear that you consistently receive first-class service from us! It's wonderful to know our team's friendliness and efficiency with emails are appreciated. We also appreciate your understanding regarding phone wait times during peak season. We're delighted that our website is easy to use and that your purchases always arrive well-packed. The positive feedback about the sweets and paperclip truly makes our day, as we believe those little details enhance the unboxing experience. Thank you for your kind recommendation; we will certainly keep up the good work!

Rated 5 out of 5 stars

Great pen and service

Ordering from the state-side can be daunting (all the tariffs and etc.) but cult pens made this process easy by building all fees into the final price. They shipped my pen well, and I received it a bit over a week, which was fantastic. I would recommend ordering from, it was a great experience.

August 5, 2026
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Reply from Cult Pens

We are so pleased to hear that we made the ordering process easy for you, especially with international shipping! It's wonderful to know that your pen arrived quickly and that you had such a great experience. Thank you for your recommendation!

Rated 5 out of 5 stars

Very good experience

Very good experience. They did not have the nib I wanted, recommended another and shipped it off pronto. Wonderful experience

August 5, 2026
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Reply from Cult Pens

We're so happy to hear you had a wonderful experience! It's great that we could recommend an alternative and get it shipped out to you so quickly.

Rated 5 out of 5 stars

Excellent Service

Excellent Service

I love buying from Cult Pens, my wallet loves it much less. I have bought several items from them over the last few years. They've been delivered in good quality, very quickly and excellent packaging to keep everything safe. The only downside is that they send out regular emails with new products and I keep being tempted by their extensive product lines. Overall, definitely a great company, and I love the little sweet treat in every package! <3

August 5, 2026
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Reply from Cult Pens

We are so happy to hear you appreciate our service and the quality of our products! We understand how tempting our extensive product range can be, and we're glad you enjoy the little sweet treat. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Total pros

Just throwing my 2 cents on the no doubt already large pile of positive reviews. These guys are pros, super reliable, and have a great selection. I've been using them for several years. Would recommend.

October 14, 2025
Unprompted review
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Reply from Cult Pens

We truly appreciate you taking the time to share your positive experience! We're delighted to hear that you've been a loyal customer for several years and that you find our team reliable and our selection great.

Rated 5 out of 5 stars

Great communication

Great communication! Package arrived very quickly and well wrapped.

August 5, 2026
Cult Pens logo

Reply from Cult Pens

We're so pleased to hear that you appreciated our communication and that your package arrived quickly and well-wrapped! Thank you for your wonderful feedback.

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