Not Real Entertainment 

Created an exchange request after following up with the customer team on whatsapp and email for a month, was asked to 1000 just to initiate the return pick up first and then took the product and then went cold without providing the exchange, took my 1000 on top of product(which felt fake) and so much time wastage. NEVER ORDERING from CultureCircle ever again, just want my money back at this point.

Experience was great, the team helped throughout the order process and the watch received was very neatly and properly packed. Also got them in such a low price. Finally added to the circle

I had placed an oder expecting an overnite delivery, To my surprise that wasn't the case. Its been a fortnight and the order has not been delivered. I had placed the order for gifting it to my niece who was going back to australia. There is no sign of the order for almost a fortnight now and no revert from the customer service team on whatsapp.

Dont buy anything from here they are scamsters and frauds never return to your mails or messages and its been 2 months havent recived my order

I have placed an order in which I have spent around 5k INR. The website said that my expected delivery date is around 21st Jan but the order never came.

I then get a mail that my order has been delayed for about a week. A week later my order is still not dispatched, I then go to whatsapp support and as everyone said that is a bot that gives generic replies. I asked it to cancel my order, and it moved the conversation to an agent where no one arrived obviously.

A few days later my order has updated to "scheduled for pickup" and then I get an update from delhivery that the order has been cancelled by the merchant.

Now my 5K is stuck, I could not get hold of them for my refund as the support is shit, I will be escalating this with my credit card company and will be filing a dispute with cyber fraud too.

DO NOT BUY FROM HERE.

Absolutely terrible service been more than one month since i have ordered my shoes and irs paid for . The whatsapp bots dont reply and give u the same automated message all d time. They wont even cancel ur order or give u a refund absolute scam . Never order from them again

I placed an order on 12th January and it has now been 42 days with no dispatch, no update, and no resolution.
There is no real customer support at all. You are never connected to a real person—only chat bots that send the same generic replies again and again.
I have been emailing and messaging them daily, and every time I receive vague responses with zero action.
No shipment details, no timeline, no accountability.
This is extremely frustrating and unprofessional for a brand claiming to be premium.
Order delayed, money stuck, and no human support. Would not recommend.
Now app shows my order is delivered in banglore and i live in mohali, punjab.
Received calls again fake promises.
100% scammers confirmed. Moving to court for help now.

Ordered a pair of sneaker for my boyfriend and was not expecting the delivery before the occasion but It was delivered before that as it was available for instant ship

Got my panda dunks from here, loved the product quality and unboxing experience with the authentication certificate. Just work on your delivery timings please.

Don't get scammed like me. Don't fall into their sale tactics. They sell fake products and won't offer a refund.
I ordered due to the shark tank hype. Received a fake pull over worth 8600rs.
Just imagine how many thousands they could easily trick.

I was facing an issue with the delivery, so I contacted customer support. They assisted in resolving it and the product was delivered.

I would not even give it a 1 star rating. It deserves a rating in minus , there are just making out money on the name of shark tank and supplying legit fake products to the people anf making them fool there is no certificate of authenticity and even the product that i received look like a fake lowest of all the first copy of the product even . Dont order anything from this site . There customer support system is zero . Everything they claim is fake . And its defined a fraud website and there should be a legal action against them.

I was facing an issue with delivery so i contacted with coustomer support team they assigned in resolving it and the product was delivered.

Excellent experience

Need to work on customer support rest i like their collections.

They have the worst customer service, or are maybe just hiding a complete fraud under the gambit of poor customer service. They're selling inauthentic products claiming their own authentic checks and what not, whereas they are blatantly selling knockoffs at the price of original. Further, for a return of mine, the item has been sent back to them, but over a month has passed and no refund received.

The company is doing great in pricing and making customers happy with their service

It’s a Sacm guys , there is no customer care at all.
I ordered New balance 9060 from them , it’s more then a month today , and i have got no response/ update from them.

I would have given minus to this company bullshit fraud company i ordered shoes worth Rupees ₹16000 and made online payment and they sent empty box

Extremely disappointing and unacceptable experience. The product I received from Cultural Circle appeared to be counterfeit, despite carrying what looked like an authentic label. This was highly misleading and raised serious concerns about the legitimacy of the platform. Any retailer that cannot guarantee product authenticity should not be selling such items. I strongly warn others to be cautious before purchasing from Cultural Circle. Very bad experience — not recommended to anyone.

However, I would like to mention that I eventually received a full refund. A representative named Harshit from Cultural Circle support assisted me with the return and refund process. I appreciate his effort and support in resolving the issue