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Currencygem Reviews 3

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TrustScore 3.5 out of 5

3.4

Travel Agency
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Company details

  1. Travel Agency

Information provided by various external sources

Money exchange, 0% commission on all selling currencies

Contact info

3.4

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Please be careful with this company

Please be careful with this company. They stole my money. They are very very rude. Really bad people.

November 2, 2018
Unprompted review
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Reply from Currencygem

Thank you , for taking time to review us , upon reviewing the CCTV images we have noticed that when you arrived at the counter the cashier was returning from his short break , and the first thing he said (sorry to keep you waiting), then you handed your euros to be exchanged for GBP, it shows that you've counted your money at the counter and checked the receipt against the rate board before leaving , and then the cashier wished you a pleasant day.
we pride our self when it comes to customer service , and we do take complaints seriously .
if you wish to view footage of the transaction , please email us, info@currencygem.co.uk and we will be more than to share this with you

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Rated 5 out of 5 stars

Excellant service

Excellant service. First time I was using them. I wanted to buy some colombian pesos and could not find it anywhere. The cashier there had them to my surprise and he told me if I have any left over he will take them back from me and advised not to bring coins as they are not worth it to change them. I bought also from them US Dollar. Definitly recommend Currencygem on Oxford street. Well done mate

June 15, 2018
Unprompted review
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Reply from Currencygem

thank you for taking time to review us , your feedback is very important to us , and we hope to serve you again

Rated 5 out of 5 stars

Great service

Great service, best rates

June 5, 2018
Unprompted review
Currencygem logo

Reply from Currencygem

thank you for taking time to review us , your feedback is very important to us , and we hope to serve you again

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