Akon Reviews 

542
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and exceptionally helpful staff for providing clear communication and dedicated support throughout the entire ordering process. Many people also highlight the high quality of the custom curtains and tarps, noting that products fit their spaces perfectly, look very professional, and arrive right on time. Some reviewers were not entirely happy with product dimensions and occasional quality control issues regarding sizing discrepancies. A few consumers also mentioned experiencing unhelpful customer support, unexpected delivery delays, or difficulties when trying to resolve order problems and request proper refunds.

What people talk about most

Product

Clients share positive opinions on product, noting that the items are extremely well made and arrive just as... See more

Order

People report positive experiences with order, highlighting the easy-to-use website and competitive pricing.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that representatives are extremely... See more

Customer service

Users describe positive interactions with customer service, often highlighting attentive communication and... See more

Service

Customers consistently note positive experiences with service, highlighting highly responsive communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AKON LLC is a company that has filled the space for curtains of all types, both in the commercial & consumer markets. Purchased a set of 4 curtain panels for a screen room project on a newly built dec... See more

Rated 5 out of 5 stars

I have recieved two orders from Akon in the last coupla years that have allowed us to utilize our garage space as a year round music & art studio. The insulated curtain helps keep the space warmer in... See more

Rated 5 out of 5 stars

Akon, went well beyond our expectations to make sure our order was corrected and just as we ordered. we had a Zipper issue arrive due to cold weather shrinkage of the PVC material which caused a rip a... See more

Rated 5 out of 5 stars

The communication with representative, Michael Davis was absolutely great! He kept in touch with me during the entire process of my order from start to finish. Michael always responded to my questio... See more


Company details

  1. Home & Garden

Information provided by various external sources

AKON provides a wide selection of Industrial Curtains and Warehouse Curtains. Our Industrial Curtain Walls & PVC Strip Curtains are custom made and durable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

542 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(542)

130 reviews in the last 12 months

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Rated 5 out of 5 stars

A 1 Customer Service

Robert Baldwin was very customer service oriented and helped me out with a small issue we had. he worked with me on the issue from 02.20.26 until it was resolved. Great attitude and very helpful,

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you, Eric Lee and Akon, for a great experience.

Worthington Christian Church of Worthington, MN had a fantastic experience with Akon Curtains. Eric Lee was our customer representative, he worked with us with courtesy and made the project a huge success. Eric and Akon were very easy to work with. They answered every question we had and there were a lot of questions on our end. The curtain was a challenge for everyone involved and, in the end, it turned out fabulous. We used the polyester fabric, and it drapes so well. Looks amazing. In fact, it looks so good that some of the congregation did not even notice that it was there. The delivery was very fast, too. We would recommend Akon Curtain to anyone who needs a room divider. Thank You for the amazing service.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Your employee, Robert Baldwin kept in contact with me several times letting me know the status of the order and even getting the order out a little faster than originally promised. Has to be some of the best customer service I've ever received anywhere! We're purchased lift table skirts from your company several times in the past and will be buying more in the future especially with great customer service such as what we received from Robert!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service. Robert Baldwin was very responsive to my questions and made sure I got all the supplies I needed for a successful project.

February 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Order from someone else

If you are looking for curtain tarps for your patio that need to be fairly square and sized within their limits, I Would definitely go elsewhere. If you are looking for something that can be off measurements, not square than order away. Thankfully I made a part order as a test per say. Would definitely not order from here again, and good luck to you. Nothing against their customer service, but this company with out any doubts needs better production abilities and for sure better QA.

January 20, 2026
Unprompted review
Akon logo

Reply from Akon

HI Jeff,
Thanks for the feedback. We are sorry to hear you were disappointed with your custom tarp order.

Because these are made to order, a size variation of up to ±1 inch is an industry standard and is disclosed on our website and in the order confirmation. That said, if any panel is truly outside that tolerance, we want to verify it and make it right. Our team asked which specific tarp was beyond the tolerance so we could review it with production and provide a proper resolution, but the review was posted before that review process was completed.

We are still happy to help. Please contact our service team with the order number and the exact panel that is out of tolerance, along with a clear photo showing a tape measure on the edge. We will review it promptly and follow up with the next step.

Rated 5 out of 5 stars

Akon Customer Services

Akon, went well beyond our expectations to make sure our order was corrected and just as we ordered. we had a Zipper issue arrive due to cold weather shrinkage of the PVC material which caused a rip at the Zipper seam, instead of a repair fix, Akon just sent us a new Curtain all together. We wasn't expecting them to send a New Custom Curtain but they did. That is true dedicated service to their customers. I.m sure we will order more and can recommend Akon for business. Thank you Erica !!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

As advertised

The product was exactly as advertised. Installation was straightforward and the tarp is high quality. The design team was helpful and Michael David provided great customer support.

December 15, 2025
Unprompted review
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Rated 4 out of 5 stars

Can’t Complain too much- Overall happy

1st - 5 stars order received less than 10 days from order date
2nd - 5 Stars you get exactly what you order per website instructions on ordering
3rd - 3 Stars company responsive initially. Might be AI, might not. In think I had both. Had questions regarding order when placed, AI or “person” said “production” would confirm order before filling, and would be able to make changes, if need be,
at that time. Apparently cannot cancel or change order once placed, but can change pre production when “production” contacts to confirm measurements. I was not contacted, so I could not either get confirmation or change my order. Luckily, my measurements worked out due to the “+/- 1”” warning. Otherwise I would have been screwed. My order was +1”, which worked out almost perfect. So beware
4th - 4 stars. Quality. It is what it is. Decent quality material, but tarp was out of square by 1/2”, only was issue because I should have ordered 1” bigger, and since out of square was a challenge to mount the way I needed. I realized my mistake after I placed order, and back to #3, I was expecting confirmation call from preproduction as my email contact said I would receive and could make chnges then. Again no call, received order 10 days after order.
5th and lastly, I will use this company gain for sure. Know that I know how to work through the order process and what to expect

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

The product is operating great

The product is operating great. Just as we expected and anticipated. I initially made a very large mistake when placing the order, but the team at Akon did a great job of resolving the issue. Thank y'all for the service and for a great product!

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

This is the first business I have…

This is the first business I have conducted with Akon. The clear tarps for my porch are extremely well made and look great. I had the privilege to work with Michael Davis for customer support. I am very well pleased and will purchase from Akon again in the future.
Tom Z

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

The customer serice was exemplary

The customer serice was exemplary. This includes a quick turnaround on the quote, assistance in ordering the curtains that I wanted, and a very detailed order confirmation document. In addition, I got personal attention regarding leadtime and a delivery date as well as status updates. Kudos for their commitment to customer satisfaction.

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Akon was terrific

Akon was terrific. When I had questions they were curious to know about my project to ensure I ordered the right materials.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company!

Process was very easy and the customer service this company provides is very impressive. A long-lost art form. Michael Davis responded to my inquiries promptly every time and made this a very positive experience for me. I will 100% use this company again for other needs. Highly recommend

December 15, 2025
Unprompted review

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