Customthrowbackjerseys Reviews 134

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

MLB Jersey i purchased was a cheaply made knock off. It was a light, shiny flimsy polyester (as opposed to a double knit that they had promised). Its like the shirt is silk screened. The picture t... See more

Company replied

Rated 5 out of 5 stars

I was apprehensive about ordering from them due to reviews on multiple sites but glad i did. Ordered a charlie hough dodgers jersey. Came within the extended delivery window due to covid. Quality jers... See more

Rated 5 out of 5 stars

Quality merchandise. Would suggest the "it will take MANY weeks to fulfill any order" be more prominently displayed. Didn't notice that until some time after order placement. Expectation of Some... See more

Rated 5 out of 5 stars

i ordered two custom throwbacks of my two favorite Oakland Raiders from when I was an 11year-old; Ken stabler and Marv Hubbard. In 1970, the Raiders wore road whites that featured silver numbers. I or... See more


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3.7

Average

TrustScore 3.5 out of 5

134 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Happy overall

Happy with the jersey I received. Shipping time was longer than expected but worth it to get the jersey I wanted.
A little expensive but if you want a jersey that's hard to find then you won't mind paying the price.
Overall, satisfied and would shop here again.

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

No Concept of Customer Service

I was looking for a specific jersey of my favourite NHL player. When I did a search, the result had a small error. But since I wanted a specific jersey, from a specific year, I emailed Custom Throwback Jerseys to inform them, thinking it was just a honest mistake. Their response was a scathing, insulting, berating chastisement of my effort. I now suspect it was not an error, but fraudulent standard operating procedure for them. If you do not mind buying online with a company that does not care if they are misleading potential customers, have-at-it. But if you want to purchase from an honourable company that understands and values customer service, I respectfully suggest you look elsewhere.
Here is their response to me:

Fine...imagine it is the 1966 jersey

You have nothing better to do with your time ???

GET A LIFE !!

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

110% satisfied

110% satisfied. I was aware it would be a wait but it actually arrived a tad earlier than indicated, which was obviously not a problem. Even if it took longer, it was VERY worth it. Everywhere else I looked for a similar product, the jerseys looked cheap. But this looks and feels like the real thing, very authentic and I'm incredibly happy with the process. Thank you SO much.

December 22, 2021
Rated 5 out of 5 stars

Worth the wait

The jerseys I bought are beautiful. Definitely worth the money! Cannot wait to get them framed and hung up on the man cave!

November 5, 2021
Rated 1 out of 5 stars

I received thr reply but still I lost…

I received the new reply and I'll go to ups tomorrow and ask where is it because I never got it and your saying it never came back

November 5, 2021
Unprompted review
Customthrowbackjerseys logo

Reply from Customthrowbackjerseys

USPS tracking number # LA189121654CA

Rated 5 out of 5 stars

Oakland Raiders Jersey

Ordered a Tom Flores jersey for my dad. Quality was fantastic. No stray threads. My dad loves the jersey. I will recommend purchasing from this company.

November 5, 2021
Rated 2 out of 5 stars

Took way to long to receive

Took way to long to receive. Was not updated regularly about it. Jersey looks custom but feels lightweight..

November 5, 2021
Customthrowbackjerseys logo

Reply from Customthrowbackjerseys

Your “Custom” jersey arrived in the exact time frame that was explained on our “Delivery Expectations” page, as well as in the email we sent you right after the purchase.

Rated 5 out of 5 stars

Unbeatable craftsmanship

As I had previously stated,CTJ is the best custom jersey vendor!!!!
The quality and craftsmanship is equal to none.your company is the best of all time 👍🏻🤙🥳

November 4, 2021
Rated 5 out of 5 stars

I loved my custom throwback Jersey

I loved my custom throwback Jersey. It took a while to get it so I’m glad I wasn’t in a rush. But it was worth the wait. Looked right. Size ran a bit big. But that’s ok with a hockey Jersey. I would buy from this company again.

November 4, 2021

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