Cvsspecialty Reviews 

Created with AI, based on recent reviews

Evaluating 62 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about severe delivery delays, missed shipments, and mishandled specialty medications that lacked proper temperature control during transit. People also experienced unhelpful staff members, excessively long hold times, and frustrating communication barriers when trying to resolve urgent prescription issues. Many buyers felt completely ignored when seeking assistance, describing encounters filled with rude attitudes and unnecessary bureaucratic hurdles. Though some customers also noted positive interactions with polite and helpful staff members who tried to assist them. A few reviewers mentioned having a smooth experience when purchasing regular items at local stores or receiving occasional help from dedicated employees.See more

Reviews shaping this summary

Absolutely horrible custom service and delivery of medications. If you are doing any specialty treatment or need time sensitive drugs, they will basically let you die or spend thousands of money to pu... See more

Their specialty is in inefficiency and frustration. I told them never to call me again after 4 phones calls they finally said my order didn't go through 10 days later because of their lack of knowled... See more

CVS Specialty Pharmacy is a joke! My son has Cystic Fibrosis and has been without his medication for 3 months now. We have gone round and round with these people. CVS is trash! They are POS! I'm so fr... See more

I am a prescribing physician who has no choice but deal with this company. They shipped the medication on the wrong day, when we clearly cannot receive. This medication should not be left in room tem... See more