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Cymbiotika Reviews 792

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TrustScore 5 out of 5

4.8

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the products, noting their effectiveness and the integrity of the ingredients. Many people appreciate the convenience and taste of the supplements, making them easy to incorporate into daily routines. The customer service is consistently praised for being helpful, kind, and professional, with staff members often going above and beyond to resolve issues. Reviewers are particularly impressed with the quick response times and efficient resolution of their inquiries. However, some customers also noted issues with product discontinuation, leading to uncertainty about product availability. A few other people also felt that customer service was unresponsive or slow to process refunds, despite initial agreements. Additionally, some reviewers experienced adverse reactions to certain products, such as nausea, or received damaged items.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Product

Reviewers mention positive feedback about product, with many expressing their love for the products and the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Response time

People report positive experiences with response times, with many reviewers highlighting prompt and quick... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high standards, clean ingredients,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was having difficulty with web site in placing my order. Jenna placed my order quickly and easily by phone and suggested I use a different browser or even a cell app. Here I thought Cymbiotika was h... See more

Rated 5 out of 5 stars

Xenia went above and beyond with kindness and sublime efficiency. She represents Cymbiotika extremely well - you are fortunate to have her. These days it’s not easy to find dedicated employees who car... See more

Rated 5 out of 5 stars

amazing 1,st time customer experience! I ordered a large amount of different products trying to change my health habits and did not realize a couple of the products had something specific I was aller... See more

Rated 5 out of 5 stars

Great customer service. My issue was a small one - my cosmetic bag (free gift) came with a rip inside. They responded to my email pretty immediately and had a new one already packaged and ready to go... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

"Sym-bi-ot-ik-uh" Living in harmony within oneself, nature, and all humanity We believe that food is the best medicine, but modern diets often leave us lacking vital nutrients. That’s where Cymbiotika comes in. Our story began with a need to fill nutritional gaps and provide our bodies with everything vital for optimal health. We recognized an alarming lack of transparency in the supplement industry, with products full of fillers, toxins and synthetic ingredients. We were reluctant to take supplements because we couldn’t trust them. We don’t want you to feel the way that we felt. After years of research, Cymbiotika has created the best supplements on earth. We combine scientific innovation with traditional Eastern medicine to design formulas that synergize with the body. Our supplements are sourced from only the highest quality plant-based ingredients and utilize the most advanced absorption technology.

Contact info

4.8

Excellent

TrustScore 5 out of 5

792 reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Such a difference

Such a difference! I have been taking the Glutathione for 2 months now and I can tell a difference in how I feel and how my body is processing things. I have incorporated their Sleep Supplement, as well as tried their creatine, colostrum and currently waiting for an order of the NAD+, Magnesium and B12.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

5 star service across the board!

I am very pleased with the service you have provided me, and I am very grateful your quick response and actions helped fix a error/mistake done by me while ordering. I applaud your efforts and attention to details, and I am extremely excited/anxious to try this product. 5 star service across the board!

May 24, 2026
Unprompted review
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Rated 5 out of 5 stars

First I love the product

First I love the product. Then comes the customer service , there was a user error on my part when ordering and they promptly helped me figure it out and resolved the issue and helped assure the order was on its way !

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Sydney was fantastic

Sydney was fantastic, extremely helpful in supporting my enquire and providing a solution that works. Excellent customer service and support. Highly recommend Cymbiotika and their support of the customer.

May 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Cymbiotika UAE.

A refund was sent to a bank account that does not support incoming international transfers. I provided:

* Official bank policy
* Bank statement
Despite this, the company keeps repeating that the funds “left their account” while refusing to properly escalate the matter with their bank or provide a proper SWIFT recall resolution.

Weeks later, I still have not received my refund.

Extremely stressful and unprofessional handling of a simple refund case.

May 17, 2026
Unprompted review
Cymbiotika logo

Reply from Cymbiotika

Hi Barea,

We are so sorry for the frustration this has caused. I truly do want to make this right.

Our team has been actively reviewing this with the payment provider, and while the funds were confirmed as released from our side, we understand your concern regarding the receiving bank’s international transfer limitations and the need for further clarification on the transfer path.

We appreciate the documentation you provided and apologize if our communication made you feel unheard at any point. Your case remains under review with the appropriate teams as we continue working toward a resolution and additional visibility into the transfer status.

Can you please email info@cymbiotika.com so we can look into whether there may be an alternative resolution we can offer here?

Thank you again for your patience while we navigate this process.

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Rated 5 out of 5 stars

Hard to find; clean products and outstanding customer service.

We have used Cymbiotika's products since 2023, (Liposomal Glutathione, Vitamin C, Creatine, Magnesium Complex) and love the deliverance to our bodies). We especially like the Liposomal Vitamin C as it is strengthening our immune system and helps us recover faster from illnesses.
It is hard to truly find clean products today, and I am grateful Cymbiotika makes these products available. Their customer service's team listens carefully when I have questions/concerns. This company goes above and beyond to keep their customers satisfied. Thank you Cymbiotika for making our lives easier!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and courteous customer service

Quick and courteous customer service. Offered full refund or second attempt to ship order that hadn’t been received. Also included discount code for future purchases. Issue was resolved well within 1 business day, can’t ask for more

April 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

I was unable to use your product and was hoping your refund policy was a good one ....and it was. Also very quick response to me and took care of the refund. Thank you

April 17, 2026
Unprompted review

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