Terrible.
Having ordered my product at the start of December 2013, the site claimed the product was indeed in-stock, and delivery would be 5 days. I double checked the availability of the item before ordering. However the product was not in stock, and I was not notified of this. Instead, I found out by searching my orders section myself, several days later. After emailing them complaining I was told the product was due to arrive on the 13th of January, 2014 - over a month after my original order. It is now the 22nd of January, over a week after it was meant to be in, which was already a month after the item was meant to be in, in the first place.
I can understand that a product may not be in stock, due to many difficulties that are not the fault of the company I am buying from - and I can reluctantly let it slide for that reason.
What I won't let slide is a site blatantly lying about the availability of the product just before Christmas, in an effort to get more orders when there is not enough supply for demand.
If it was just a site error of some kind that led to the product availability being incorrect (which is still completely unacceptable), then at least it wouldn't feel as malicious against the customer.
The customer service was not at all rude, but they were of no help to me. I won't be dealing with dabs.ie again, and with this kind of service, I suggest others avoid them as well.
January 22, 2014
Unprompted review