Quick and fast reply. Fast shipping to Danish address (sadly not possible to ship to UK). Also it’s a shame your customer support team does not return calls from aboard (UK). Calls only accepted to Da... See more
Company replied

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Quick and fast reply. Fast shipping to Danish address (sadly not possible to ship to UK). Also it’s a shame your customer support team does not return calls from aboard (UK). Calls only accepted to Da... See more
Company replied
😊Finally I could come to the shop in Grostrup today. I was bit sick on the last winter then did online shopping. It happened unordinary thing and I called the customer care after the thing but he mi... See more
Company replied
Good quality,came same day you choose it on calender.very Good price.very Good delivery.
Company replied
We ordered a carpet and on delivery we discovered that it is a wrong one, not what we ordered. We came to the shop and talked with a staff member and she was so efficient and solved the problem. The c... See more
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Written by the company
Vi er et bolighus, som sælger møbler og boliginteriør, og det har vi gjort i mere end 100 år. Daells Bolighus er en dansk- og familieejet møbelforretning med historie tilbage fra Daells Varehus i Nørregade. Vores bolighuse rummer møbler til alle rum i hjemmet, og vi bestræber os altid på at møde vores kunder med ærlige og lave priser på kvalitetsmøbler, som holder til et almindeligt liv med legende børn, snavs og afslapning.
Vi ønsker, at bringe ordentligheden tilbage i bolig- og livsstilsbranchen. Det er blevet uoverskueligt som kunde at gennemskue, hvad en given kvalitet skal koste. Vi vil derfor med vores nye koncept stille os på kundens side og skabe gennemsigtighed i branchen, ved at sige tingene som de er. Den reelle pris for en vare er vigtigere end opdigtede udsalgskampagner, provisionslønnede sælgere eller skuespillet om vilde rabatter. I Daells Bolighus går vi ind for, at du som kunde skal føle dig tryg ved at handle hos os. Derfor har vi faste lave priser på vores sortiment hele året, og droppet tilbud, procentkampagner, sælgerrabatter osv.
I Daells Bolighus finder du et stort udvalg af møbler som senge, sofaer, garderobeskabe, spiseborde og -stole til priser hvor alle kan være med. Vi har også altid mere end 900 lamper på lager. Eller du kan forny boligen med lækkert boliginteriør som puder, vaser, lysestager og meget mere.
Written by the company

på hele vores sortiment

Ejby Industrivej 27, 2600, Glostrup, Denmark
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Replied to 76% of negative reviews
Typically replies within 2 weeks
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Delivery was too late and the size of the material was big it was not pakked in small boxes and not mentioned before buying the product. Very difficult to take them upstairs.

Reply from Daells Bolighus
The product arrived completely trashed and useless. I then contacted the company and got my money refunded. 😊

Reply from Daells Bolighus
The couch was delivered inside my apartment. The delivery guys scratched my door. And when I opened the package the couch was broken in the middle. I have to call them tomorrow to hopefully get replacement.
I bought Sofa and Chair (price 9197.00 DKK) from Daells Bolighuson on black Friday Last year dated 25-11-2023 and Daells Bolighuson failed to provide us our both orders till today.
They promise us the following delivery dates.
1- Sofa was promise to deliver in Week 52 (2023)
2- The chair was promise to deliver in Week 10
Sadly, they failed to deliver our both orders till today. I called their customer support in beginning of January they said we will give you compensation for the delay. One their employee in Glostrup shop also agreed to give compensation for the delay once the product is ready for delivery.
Daells Bolighuson failed to provide our product and promised compensation.
I believe, in Denmark there are some laws to protect consumer but Daells Bolighuson does not care about consumer’s rights and more importantly they does care about their set standards / promises below.
Er varen væsentligt forsinket fra leverandøren, yder vi kompensation. Er varen 21-31 dage forsinket, udsteder vi et gavekort på 5% af varens værdi. Er varen forsinket med mere end 31 dage, udsteder vi et gavekort på 10% af varens pris.
God betjening og fin levering med god information under vejs 😊

Reply from Daells Bolighus
Very pleased with the efficient processsing of my order and planned delivery. Unfortunately your transport company let you and us down badly by loosing the consignment before finding it and delivering 4 days later. When contacted your customer services department were helpful and did everything to resolve the delivery problem and offer some compensation for the inconvenience caused by the transporter, Well done to all involved. Once received today very pleased with the product, quality and pricing.

Reply from Daells Bolighus
Brought the sofa which was delivered with some defects and no solution been provided even after reported the issue immediately.

Reply from Daells Bolighus
Great price, quality, service and a giant thanks to the delivery people!

Reply from Daells Bolighus
Delivery experience is very bad , even after paying extra for services to bring it inside the house

Reply from Daells Bolighus
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