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Daells Bolighus Reviews 

11,359
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Quick and fast reply. Fast shipping to Danish address (sadly not possible to ship to UK). Also it’s a shame your customer support team does not return calls from aboard (UK). Calls only accepted to Da... See more

Company replied

Rated 5 out of 5 stars

😊Finally I could come to the shop in Grostrup today. I was bit sick on the last winter then did online shopping. It happened unordinary thing and I called the customer care after the thing but he mi... See more

Company replied

Rated 4 out of 5 stars

We ordered a carpet and on delivery we discovered that it is a wrong one, not what we ordered. We came to the shop and talked with a staff member and she was so efficient and solved the problem. The c... See more

Company replied

Company details

  1. Furniture Store
  2. Bed Shop
  3. Hardware Accessories Store
  4. Lighting Store
  5. Living Room Furniture Store
  6. Sofa Store

About Daells Bolighus

Written by the company

Daells Bolighus

– Bedre råd. Ærlige priser. Med garanti.

Vi er et bolighus, som sælger møbler og boliginteriør, og det har vi gjort i mere end 100 år. Daells Bolighus er en dansk- og familieejet møbelforretning med historie tilbage fra Daells Varehus i Nørregade. Vores bolighuse rummer møbler til alle rum i hjemmet, og vi bestræber os altid på at møde vores kunder med ærlige og lave priser på kvalitetsmøbler, som holder til et almindeligt liv med legende børn, snavs og afslapning.

Faste lave priser, altid

Vi ønsker, at bringe ordentligheden tilbage i bolig- og livsstilsbranchen. Det er blevet uoverskueligt som kunde at gennemskue, hvad en given kvalitet skal koste. Vi vil derfor med vores nye koncept stille os på kundens side og skabe gennemsigtighed i branchen, ved at sige tingene som de er. Den reelle pris for en vare er vigtigere end opdigtede udsalgskampagner, provisionslønnede sælgere eller skuespillet om vilde rabatter. I Daells Bolighus går vi ind for, at du som kunde skal føle dig tryg ved at handle hos os. Derfor har vi faste lave priser på vores sortiment hele året, og droppet tilbud, procentkampagner, sælgerrabatter osv.

Stort sortiment

I Daells Bolighus finder du et stort udvalg af møbler som senge, sofaer, garderobeskabe, spiseborde og -stole til priser hvor alle kan være med. Vi har også altid mere end 900 lamper på lager. Eller du kan forny boligen med lækkert boliginteriør som puder, vaser, lysestager og meget mere.

Derfor kan du trygt handle hos os:

  • Faste lave priser 365 dage om året
  • Alle lagervarer er udstillet
  • Lån en gratis trailer
  • Gratis parkering
  • Click & Collect
  • Shop kendte brands
  • 100% prisgaranti

Written by the company

100% prisgaranti

på hele vores sortiment

på hele vores sortiment
I Daells Bolighus vil vi være konkurrencedygtige og arbejder hver dag på at have de laveste priser. Men lad os være ærlige. Bolig- og livstilsbranchen vælter sig i tilbud og rabatter, både på internettet og i de fysiske butikker.
Mange butikker giver prisgaranti, men i Daells Bolighus er vi unikke, ved at vi giver 100% prisgaranti. Det vil sige, at vi matcher alle danske konkurrenter, både i fysiske butikker såvel som online butikker. Visse produkter sælges endda under forskellige navne i de forskellige kæder. Vi matcher identiske varer uagtet, om konkurrenten måske kalder varen noget andet. Så finder du en vare hos en konkurrent i samme periode til en lavere pris, sælger vi varen til en tilsvarende pris. Medbring blot dokumentation enten fysisk eller på din mobil. Du kan gøre brug af prisgarantien ved dit køb eller helt op til 30 dage efter varen er leveret/udleveret.

Contact info

4.1

Great

TrustScore 4 out of 5

11K reviews

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Replied to 76% of negative reviews

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4.1

All reviews

(11,359)

1,394 reviews in the last 12 months

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Rated 5 out of 5 stars
Daells Bolighus logo

Reply from Daells Bolighus

Hej Shailesh

Thanks for your review.

We are happy to hear that you had a good experience at Daells Bolighus.

With best regards

Daells Bolighus

Rated 2 out of 5 stars

Der mangle dele til en sofa

Der mangle dele til en sofa

April 29, 2024
Daells Bolighus logo

Reply from Daells Bolighus

Hej Maj.

Tak for din anmeldelse.

Jeg kan se på din sag at dine manglende dele til sofaen blev fundet :-)

Med venlig hilsen

Daells Bolighus

Rated 5 out of 5 stars

god service :)

April 12, 2024
Daells Bolighus logo

Reply from Daells Bolighus

Hej Eilleen

Tak for din anmeldelse.

Vi er glade for at høre du har haft en god oplevelse hos Daells Bolighus.

Med venlig hilsen

Daells Bolighus

Rated 1 out of 5 stars

Its late and the size of the material…

Delivery was too late and the size of the material was big it was not pakked in small boxes and not mentioned before buying the product. Very difficult to take them upstairs.

April 11, 2024
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Reply from Daells Bolighus

Hi Sanjeebani

Thanks for your review.

We are sorry to hear that you had a bad experience.

We apologize that you did not receive the correct information about the size of the boxes.

Kind regards

Daells Bolighus

Rated 3 out of 5 stars

The product arrived damaged…

The product arrived completely trashed and useless. I then contacted the company and got my money refunded. 😊

March 27, 2024
Daells Bolighus logo

Reply from Daells Bolighus

Hi Elizabeth

Thanks for your review

We are sorry that you had a bad experience at Daells Bolighus.

We can see that your complaint has been resolved.

Kind regards

Daells Bolighus

Rated 1 out of 5 stars

It’s was not on time

They are not on time

April 2, 2024
Daells Bolighus logo

Reply from Daells Bolighus

Hi Resha

Thanks for your review

We are sorry to hear that you had a bad experience with our delivery service.

Kind regards

Daells Bolighus

Rated 1 out of 5 stars

Broken couch delivered

The couch was delivered inside my apartment. The delivery guys scratched my door. And when I opened the package the couch was broken in the middle. I have to call them tomorrow to hopefully get replacement.

March 21, 2024
Rated 1 out of 5 stars

Not getting our orders

I bought Sofa and Chair (price 9197.00 DKK) from Daells Bolighuson on black Friday Last year dated 25-11-2023 and Daells Bolighuson failed to provide us our both orders till today.
They promise us the following delivery dates.
1- Sofa was promise to deliver in Week 52 (2023)
2- The chair was promise to deliver in Week 10
Sadly, they failed to deliver our both orders till today. I called their customer support in beginning of January they said we will give you compensation for the delay. One their employee in Glostrup shop also agreed to give compensation for the delay once the product is ready for delivery.
Daells Bolighuson failed to provide our product and promised compensation.
I believe, in Denmark there are some laws to protect consumer but Daells Bolighuson does not care about consumer’s rights and more importantly they does care about their set standards / promises below.

Er varen væsentligt forsinket fra leverandøren, yder vi kompensation. Er varen 21-31 dage forsinket, udsteder vi et gavekort på 5% af varens værdi. Er varen forsinket med mere end 31 dage, udsteder vi et gavekort på 10% af varens pris.

March 22, 2024
Unprompted review
Rated 4 out of 5 stars

God service

January 9, 2024
Daells Bolighus logo

Reply from Daells Bolighus

Kære Allan

Tusinde tak for din anmeldelse og de 4 fine stjerner.

Vi er glade for ,at du har haft en god oplevelse hos os :)

Du ønskes en skøn dag.

Venlig hilsen
Kundeservice

Rated 5 out of 5 stars

The goods arrived on time and as I…

The goods arrived on time and as I wanted.

November 6, 2023
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Reply from Daells Bolighus

Hi Lancelot

Thank you very much for your review. We really appreciate it :)

Have a nice evening.

Best regards
Customer service

Rated 5 out of 5 stars

Very pleased with the efficient…

Very pleased with the efficient processsing of my order and planned delivery. Unfortunately your transport company let you and us down badly by loosing the consignment before finding it and delivering 4 days later. When contacted your customer services department were helpful and did everything to resolve the delivery problem and offer some compensation for the inconvenience caused by the transporter, Well done to all involved. Once received today very pleased with the product, quality and pricing.

October 30, 2023
Daells Bolighus logo

Reply from Daells Bolighus

Hi George

Thank you for your 5 star review ⭐

I am happy we were able to resolve the issue of finding your consignment and getting it delivered to you, even though it took 4 days.
A compensation was rightfully given to you, as the consignments didn't reach you as agreed.

I am happy to hear that you are pleased with the product, quality and pricing, once received.

I wish you a great day! 😊

Mvh.
Daniel
Daells Bolighus

Rated 1 out of 5 stars

Brought the sofa which was delivered…

Brought the sofa which was delivered with some defects and no solution been provided even after reported the issue immediately.

September 7, 2023
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Reply from Daells Bolighus

Hi Kunal

Thank you for your review.

I can see that your case is still open and we will get back to you as soon as possible.

I wish you a nice weekend!

Kind regards
Daniel
Daells Bolighus

Rated 5 out of 5 stars

Very helpful staff!

Great price, quality, service and a giant thanks to the delivery people!

September 10, 2023
Daells Bolighus logo

Reply from Daells Bolighus

Hi Stelios

Thank you for your review and the 5 stars :-)

I am happy to hear that you had a great experience when shopping at Daells Bolighus!

I wish you a happy weekend ahead :-)

Kind regards
Daniel
Daells Bolighus

Rated 4 out of 5 stars
Daells Bolighus logo

Reply from Daells Bolighus

Hej Hardy.

Vi er glade for at du har haft en god oplevelse hos os.

Mange tak for din anmeldelse!

Du ønskes en dejlig dag :-)

Mvh.
Daniel
Daells Bolighus

Rated 5 out of 5 stars

Super god service

August 28, 2023
Daells Bolighus logo

Reply from Daells Bolighus

Hej Annemettte.

Tusind tak for din anmeldelse og de 5 stjerner :-)

Vi er glade for at du har haft en god oplevelse hos os!

God dag til dig :-)

Mvh.
Daniel
Daells Bolighus

Rated 1 out of 5 stars

Delivery experience is very bad

Delivery experience is very bad , even after paying extra for services to bring it inside the house

August 24, 2023
Daells Bolighus logo

Reply from Daells Bolighus

Hi.

Thank you so much for your review.

I am sorry to hear that you had a bad experience with the delivery.

I would like to hear more about it, if you can send me an e-mail to info@daells-bolighus.dk and give me your customer number.

I wish you a great day.

Kind regards
Kathrine
Daells Bolighus

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