Quick and fast reply. Fast shipping to Danish address (sadly not possible to ship to UK). Also it’s a shame your customer support team does not return calls from aboard (UK). Calls only accepted to Da... See more
Company replied

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Quick and fast reply. Fast shipping to Danish address (sadly not possible to ship to UK). Also it’s a shame your customer support team does not return calls from aboard (UK). Calls only accepted to Da... See more
Company replied
😊Finally I could come to the shop in Grostrup today. I was bit sick on the last winter then did online shopping. It happened unordinary thing and I called the customer care after the thing but he mi... See more
Company replied
Good quality,came same day you choose it on calender.very Good price.very Good delivery.
Company replied
We ordered a carpet and on delivery we discovered that it is a wrong one, not what we ordered. We came to the shop and talked with a staff member and she was so efficient and solved the problem. The c... See more
Company replied
Written by the company
Vi er et bolighus, som sælger møbler og boliginteriør, og det har vi gjort i mere end 100 år. Daells Bolighus er en dansk- og familieejet møbelforretning med historie tilbage fra Daells Varehus i Nørregade. Vores bolighuse rummer møbler til alle rum i hjemmet, og vi bestræber os altid på at møde vores kunder med ærlige og lave priser på kvalitetsmøbler, som holder til et almindeligt liv med legende børn, snavs og afslapning.
Vi ønsker, at bringe ordentligheden tilbage i bolig- og livsstilsbranchen. Det er blevet uoverskueligt som kunde at gennemskue, hvad en given kvalitet skal koste. Vi vil derfor med vores nye koncept stille os på kundens side og skabe gennemsigtighed i branchen, ved at sige tingene som de er. Den reelle pris for en vare er vigtigere end opdigtede udsalgskampagner, provisionslønnede sælgere eller skuespillet om vilde rabatter. I Daells Bolighus går vi ind for, at du som kunde skal føle dig tryg ved at handle hos os. Derfor har vi faste lave priser på vores sortiment hele året, og droppet tilbud, procentkampagner, sælgerrabatter osv.
I Daells Bolighus finder du et stort udvalg af møbler som senge, sofaer, garderobeskabe, spiseborde og -stole til priser hvor alle kan være med. Vi har også altid mere end 900 lamper på lager. Eller du kan forny boligen med lækkert boliginteriør som puder, vaser, lysestager og meget mere.
Written by the company

på hele vores sortiment

Ejby Industrivej 27, 2600, Glostrup, Denmark
Asks customers to review
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Replied to 76% of negative reviews
Typically replies within 2 weeks
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Product Quality is too bad , it breaks down very easily .
Delivery man was also behaving very rudely and didn't even deliver to house but left the package in the parking lot .I will never buy from Daells bolighus.

Reply from Daells Bolighus
I bought sofa for 10.000dkk and I have paid 390 dkk for the delivery and they delivered me at parking area 😠. They think that 390 dkk is not enough to take it to living room or at least outside the house.

Reply from Daells Bolighus
I bought sofabed. And when i opened the packaging one wheel was defected. So i called to the customer service and they ordered a new wheel. Now it's over 3 months and I'm still waiting for delivery. I don't think so it's a good service.

Reply from Daells Bolighus
Furniture quality was good and price is relatively much lower than others.

Reply from Daells Bolighus
December 7th was the time to deliver my sofas, but because the driver went to the wrong address, he did not deliver the furniture.

Reply from Daells Bolighus
Fast delivery and I was pleasantly surprised with the quality! Really happy with everything. Thank you!

Reply from Daells Bolighus
Bad delivery, bad acting, and beacuse of this i will return the staff that I bought, i baid 800 kr , for at they delivery it at the room , but they left it behind the door and even when I explained for them , they denied.

Reply from Daells Bolighus
Service-oriented and towards customer’s centric support

Reply from Daells Bolighus
I bought an office chair from you and was super happy about the super quick delivery and how easy it was to assemble the chair.

Reply from Daells Bolighus
BE AWARE OF THIS COMPANY.
We paid full amount of money for the furniture to be delivered upstairs, instead the delivery company dropped everything on asphalt like garbage and left.
Ended up paying the same amount of money to other delivery company, who isn't too lazy to carry furniture as they were paid for.
From customer service we were given a lame excuse that they can't break the packaging, when in reality there was only 1 guy who came and it was too much work for him, so he left.
Last and not last, they are not giving a refund for service NOT PROVIDED.
Will be contacting a law representative from here, scamming in the middle of the day should not be tolerated by anyone :)

Reply from Daells Bolighus
800 KR i paid for CARRY - IN delivery. I am injured and unable to carry things to 3rd floor that's why i ordered this service. Your employee carried up 1 part out of 10 and left everything downstairs, first and last time using the services

Reply from Daells Bolighus
Terrible service - paid for a delivery yesterday. Blocked my entire day 8am - 4pm for them to not turn up and provide no communication.

Reply from Daells Bolighus
A big furniture store with a lot of choices for a wide price range of furniture. I had some problems with the quality of the sofa, and some other issues and a customer service representative Bettina, was so helpful. She was fast to reply to my complaints, arranged the exchange, gave us plenty of time to look for a new sofa, and overall she made dealing with this tiring proces easier. If it wasn't for her I would rate this store really low.

Reply from Daells Bolighus
Staff were kind and helpful. But the system didn’t work out well that day.So have to wait longer

Reply from Daells Bolighus
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