Daily Mail Reviews 

1,586
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the official website constantly refreshes and reloads automatically, making articles completely unreadable and frustrating to navigate. Readers also expressed deep frustration over strict censorship policies, missing comments sections, and unexpected account bans. Many subscribers noted that subscription fees felt entirely wasted when technical issues prevented proper access to the news. Some people were satisfied with specific aspects, expressing affection for the publication or finding certain daily editions decent. These users occasionally found genuine value in particular story selections or specific parts of the platform.

What people talk about most

Social media

Customers consistently note negative experiences with social media, expressing deep frustration over heavy... See more

Website

People report negative experiences with website due to intrusive paywalls and aggressive refreshing that... See more

Subscription

Customers expressed deep dissatisfaction with the subscription model as most stories now require payment and... See more

Product

Reviewers highlight deep dissatisfaction with the product, describing it as worse than older publications and... See more

User experience

Reviewers express deep dissatisfaction regarding the poor user experience on the platform. Consumers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Perhaps someone from the DM "management" could respond to some of the views here (mine & others) ? Now they have invented another way to annoy its Readers , as well as disappearing reader's commen... See more

Rated 1 out of 5 stars

I bought my first copy of the Daily mail yesterday morning, seeking a change from the Daily Express, which is becoming more divided by the day and I couldn't believe how much racism was in t... See more

Rated 1 out of 5 stars

The comments are not representative, most are generated by AI, according to Copilot detection. There is no way to complain about the comments. "If you have a question about comments" goes directl... See more

Rated 1 out of 5 stars

Pages constantly reloading half way through reading, constantly being pushed to the start of the news after reading articles further down, spelling mistakes, never able to read comments, pages don’t... See more


Company details

  1. News Service

Written by the company

MailOnline - all the latest news, sport, showbiz, science and health stories from around the world from the Daily Mail and Mail on Sunday newspapers


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(1,586)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

New update is horrendous

New update is horrendous, its slow, lagging, and aweful to use. Genuinely stops me grom even bothering to check the news on the app now. AWEFUL is the only word for it

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

They have the short dramas I like but…

They have the short dramas I like but not worth the wasted time on the replaying of commercials there’s 5 commercials then it’ll start from the top go back to where yhu were another 3-5 again and again and again wouldn’t recommend

February 2, 2025
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Updated app is rubbish

Updated app is rubbish. Layout is unattractive. App crashes all the time or is very slow to load. Not worth the money!! Bring back the previous version.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Unreliable app have to uninstall and reinstall to update news

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

You guys are sick

You guys are sick, I can't believe you went in to journalism and this shiat is what you chose to work with. Miss information and going after normal people trying there best to survive.

Your article sickfluencers has made me loose all respect for any of you.

January 21, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Is this paper written by propagadists…

Is this paper written by propagadists pretending to be journalists?
Proof reading would help.
A UK section that doesn't include American news might be nice.
A great many articles appear to use wording to 'guide opinion'.
There seem to be many adverts pretending to be news.
I have been suprized by recent articles seeming to push porn sites and sexual deviancy / alternative lifestyles.
Although the Daily Mail professes to be a newspaper could it be that it simply doesn't meet the bar?

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

This is now the worst "paper" in the UK…

This is now the worst "paper" in the UK FOR the UK people. UK headlines are 90% USA events, There is a USA section but UK is ignored.

The quality of journalism is abysmal!. It is 99% cut and paste from reddit etc. The grammar is awful.

The DM is now a comic!

January 2, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

It needs revising

I use to read the original format and that wasn’t brilliant but this is awful. It locks up continually and looses its place numerous times. I hate it.

December 24, 2024
Unprompted review
Rated 2 out of 5 stars

haha mostly a horrific paper

haha mostly a horrific paper, with many articles about shallow influencers and other reality stars, but i guess it sometimes serves a purpose with a few good articles hidden in the middle of this low level gossip material

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Has The Mail lost the plot

Has The Mail lost the plot? Just over a year ago the subscription was £9 but now it's up to £13. However, the subscription no longer carries the full newspaper and another £1.99 is needed to access exclusive stories, according to the emails they send me. It's hard to keep up with the same stories appearing on different days, perhaps a change is required.

December 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look