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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Não recebi o produto, não tive suporte, não tive contato.

Realizei uma compra com eles no dia 21 de setembro às 11:18, uma blusa no valor de R$109,71 cujo prazo de entrega seria entre os dias entre os dias 29/09 e 30/09.

Porém, chegando ao prazo. O pedido não chegou, aí comecei a mandar as mensagens. Mandei em todos os canais POSSÍVEIS, instagram, whatsapp, e-mail. Nada, nenhuma resposta. Então, decidi optar por contestar direto ao banco acusando como fraude o acontecimento, no caso a InfinitePay. Eles fizeram um pedido de contestação e rapidamente a lógica cancelou. Vou estar registrando aqui todas as prints que eu tenho da loja, todas as vezes que entrei em contato, o dado do pedido, o extrato bancário.

Aconselho a vocês NÃO compraram na loja. Eles não oferecem suporte, não mandam SEQUER o código de rastreio, não entram em contato com o cliente.

Eu vou entrar com tudo o que me for permitido, pois essa situação de longe não irá ficar assim.

Aqui também deixo o protocolo do atendimento do InfinitePay que me atendeu: Id da Transação:E18189547202609211420EDOTpqbYta4

September 21, 2026
Unprompted review
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