The communication about my delivery was excellent. I appreciate knowing when my rose would arrive. That being said, the delivery guy left my rose sideways in the box. Not David Austin's fault! lol... See more
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Review summary
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What people talk about most
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Roses are beautiful, of course... Great catalogue and extensive website with detailed descriptions of each rose to assist in picking ones that will go where you want them: fragrance, size, habit, need... See more
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I have a full garden of David Austin roses. That being said, something seemed off this year. Bare root roses arrived later than usual, but they are thriving now. My potted rose arrived on time but se... See more
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Roses came in, in better than excellent condition. We followed all directions and were more than satisfied. I lost all my roses I purchased previously due to last years horrendous weather here. Have... See more
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Company details
- #15 of 23 best companies in Garden Center
- #10 of 19 best companies in Flower Delivery
- #8 of 14 best companies in Plant Nursery
About David Austin® Roses USA
Written by the company
About us
Breeders of exquisite English roses since 1961.For over 60 years we have been growing roses on our family farm in Shropshire, lovingly nurturing them by hand in the US until they are ready to be passed onto you, to be enjoyed in your own gardens.
Why David Austin Roses?
What is a garden without roses? We believe that roses belong in every outdoor space, which is why we have dedicated over 60 years to breeding the very best, healthiest, most fragrant roses for the world to enjoy. The promise of a David Austin® rose is many things…It is a guarantee of unrivalled breeding expertise that retains traditional methods and protects the craftsmanship of hybridising an English rose. It is a promise of plentiful choice, an unmatched collection of roses bred on a family farm that is still at the heart of the business.It is the reassurance of a service that you know you can depend on. Our leading aftercare and advice, along with our five-year promise means we have you, our customers, at the core of everything we do.
With so many varieties to choose from we can offer a rose for almost every position in the garden.
Contact info
15059 State Highway 64 West, 75704, Tyler, United States
- 800 328 8893
- US@davidaustinroses.com
- www.davidaustinroses.com
An English Summer
4.4
Excellent
2K reviews
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Healthy happy roses growing fine.
April 22, 2026
Reply from David Austin® Roses USA
We are glad your roses arrived healthy and are thriving. We wish you many blooms to come. Thanks for your feedback!
Beautiful healthy plants
Beautiful healthy plants, every time. Careful shipping. Wonderful roses!
May 29, 2026
Reply from David Austin® Roses USA
We are so happy to hear you love our plants and roses! We appreciate your kind words and loyalty and hope to serve you again!
I love my David Austin Roses
David Austin roses are always special. They arrived exactly when they were supposed to. In excellent condition. I can't wait until they bloom! I ordered them in April and they were here in May!
May 29, 2026
Reply from David Austin® Roses USA
We are so glad to hear your David Austin roses arrived in excellent condition and exactly when expected! We hope they bring you much joy when they bloom. Thank you for your wonderful feedback.
Excellent bareroots!
Quality roses, I always get a few more every year and the bareroots are amazing! I've never had a problem with the bareroots, they are big, grow fast and flower the same year.
The small potted are so-so, the one I got last year didn't make it and I got a quick replacement, customer service was prompt and my new one looks great, much bigger.
May 28, 2026
Reply from David Austin® Roses USA
We are delighted to hear you appreciate the quality of our bare-root roses and that they are thriving for you! We're also glad our customer service team was able to promptly resolve the issue with your potted rose. Your feedback is truly valuable to us and we appreciate the years of loyalty!
Hearty and lush
The rose was in wonderful shape upon arrival. A week after planting it looks as green and healthy as it did when it arrived.
May 27, 2026
Reply from David Austin® Roses USA
We're delighted your rose arrived in wonderful shape and remains green and healthy after planting. We appreciate your positive feedback!
Great Service !
May 27, 2026
Reply from David Austin® Roses USA
Thanks for your positive review and glad we provide the service you expect. Enjoy your roses and many blooms to come!
Beautiful plant
Plant arrived healthy and ready to be planted. Their roses are exceptional and never disappoint!!
May 27, 2026
Reply from David Austin® Roses USA
We're so happy your plant arrived healthy and ready for planting! We appreciate your kind words about our roses and thanks again for your loyalty!
Opened the box & a Beautiful Rose was…
Opened the box & a Beautiful Rose was waiting for us❤️
May 28, 2026
Reply from David Austin® Roses USA
We are so glad your beautiful rose brought you joy! We appreciate your kind words and hope to serve you again!
The service I received was outstanding
The service I received was outstanding. The shrub rose I ordered wasn't thriving/surviving and DA sent a replacement plant. I ordered a second but now both weren't doing well. I contacted DA regarding my issue and they quickly resolved the matter.
May 28, 2026
Reply from David Austin® Roses USA
We are so glad to hear we could quickly resolve the issue with your shrub roses and that you found our service outstanding. That is the purpose behind our 5 year guarantee as if your rose fails to thrive, we want to make it right so you can enjoy many years of enjoyment from your David Austin Roses. Thank you for your kind words!
So many fragrant roses so little time
I love shopping for roses on the David Austin site, so many to pick from and many that are fragrant, which is my favorite
May 26, 2026
Reply from David Austin® Roses USA
We're so happy you enjoy shopping for our roses and appreciate the wide selection, especially the fragrant varieties! Thanks for your positive review and we look forward to serving you again!
Trusted Rose Provider…
I am a Consulting Rosarian for the American Rose Society and I trust the roses I order from David Austin.
April 16, 2026
Reply from David Austin® Roses USA
Thank you for the kind words and we are thrilled to have your endorsement! Thank you for your continued support and we look forward to serving you for years to come.
Customer service was exceptional .
Customer service was exceptional .
They replaced some of my roses as per their guarantee . And Ofcourse their roses are just gorgeous !!
May 27, 2026
Reply from David Austin® Roses USA
We're so glad our customer service was exceptional and we could replace your roses. We appreciate your kind words about their beauty and look forward to serving you again!
This is my third time ordering from you…
This is my third time ordering from you and so far its been great . My roses that I got 3 years ago are now leaping 3 to 4 feet wide and up to 7 feet tall . Delivery is the only thing that's a little weird I. My zone 9 may is not the best time to send 1 quart plants and Feb- march For bare root is not good either . Jan. For bare root and fallor early spring for plants. I will baby them so they have a chance to root in . Our summer are brutal and long.
May 27, 2026
Reply from David Austin® Roses USA
We're so happy to hear your roses are thriving! We appreciate your detailed feedback regarding delivery timing for your zone. We are always working to improve our shipping schedules to better accommodate various climates. Thanks so much for your positive review!
Wonderful roses & service
May 27, 2026
Reply from David Austin® Roses USA
Thanks so much for your positive review. We look forward to serving you again!
Reply from David Austin® Roses USA
I am so sorry you have not had a response. I show our team responded to you on May 16th so I've asked them to reach out again in the event our response was flagged to your spam folder. We are so sorry for your frustration and would ask that you check your spam folder and we will work with our email provider to see what else can be done to reduce the chance of this happening again. Thank you!
Roses that you won’t regret buying
I have ordered several roses from David Austin and loved each one! When I need advice, their customer service is quick to respond. If there’s a problem, they are quick to resolve. Wonderful experience and I will continue to order from David Austin.
May 27, 2026
Reply from David Austin® Roses USA
We're so glad you've loved each rose and appreciate your kind words about our customer service. We look forward to serving you again!
Reply from David Austin® Roses USA
We're glad you enjoyed your experience. We appreciate your kind words about our service and we look forward to serving you again!
Consumer reresentive took charge of my…
Consumer reresentive took charge of my problem and solved missing shipment. She kept me updated on the three shipments I was do untill I received all of my shipments.
May 26, 2026
Reply from David Austin® Roses USA
We're so happy to hear our team successfully resolved your missing shipment and kept you updated throughout the process. Thank you for sharing your positive experience and we look forward to serving you again!
All good things to say about the roses
All good things to say about the roses. Packaging, blooming plants, healthy.
May 26, 2026
Reply from David Austin® Roses USA
We're happy to hear you found our roses, packaging, and plants healthy. Thank you for the positive feedback and we wish you many blooms to come!
Wrong Roses …
I have ordered 4 roses over the last year and only 2 were the right rose. They are beautiful and healthy, but they are not what I ordered. Thank you.
May 26, 2026
Reply from David Austin® Roses USA
My goodness! That is certainly unfortunate and we apologize for the error. Of course we will contact you to remedy this situation as soon as possible. Thanks so much for bringing this to our attention!
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