The communication about my delivery was excellent. I appreciate knowing when my rose would arrive. That being said, the delivery guy left my rose sideways in the box. Not David Austin's fault! lol... See more
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Review summary
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Roses are beautiful, of course... Great catalogue and extensive website with detailed descriptions of each rose to assist in picking ones that will go where you want them: fragrance, size, habit, need... See more
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I have a full garden of David Austin roses. That being said, something seemed off this year. Bare root roses arrived later than usual, but they are thriving now. My potted rose arrived on time but se... See more
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Roses came in, in better than excellent condition. We followed all directions and were more than satisfied. I lost all my roses I purchased previously due to last years horrendous weather here. Have... See more
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Company details
- #15 of 23 best companies in Garden Center
- #10 of 19 best companies in Flower Delivery
- #8 of 14 best companies in Plant Nursery
About David Austin® Roses USA
Written by the company
About us
Breeders of exquisite English roses since 1961.For over 60 years we have been growing roses on our family farm in Shropshire, lovingly nurturing them by hand in the US until they are ready to be passed onto you, to be enjoyed in your own gardens.
Why David Austin Roses?
What is a garden without roses? We believe that roses belong in every outdoor space, which is why we have dedicated over 60 years to breeding the very best, healthiest, most fragrant roses for the world to enjoy. The promise of a David Austin® rose is many things…It is a guarantee of unrivalled breeding expertise that retains traditional methods and protects the craftsmanship of hybridising an English rose. It is a promise of plentiful choice, an unmatched collection of roses bred on a family farm that is still at the heart of the business.It is the reassurance of a service that you know you can depend on. Our leading aftercare and advice, along with our five-year promise means we have you, our customers, at the core of everything we do.
With so many varieties to choose from we can offer a rose for almost every position in the garden.
Contact info
15059 State Highway 64 West, 75704, Tyler, United States
- 800 328 8893
- US@davidaustinroses.com
- www.davidaustinroses.com
An English Summer
4.4
Excellent
2K reviews
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Great Service, outstanding products!
I have been buying my roses from David Austin website for 4 yrs now. They have been phenomenal with customer service. I have a mislabeled rose that they replaced with out a problem. I had few bare roots that did not make it, they had replaced them too. And the rest of the roses I got from them are thriving. The last batch I got was Princess Ann standard tree, they are looking good as well and they had replaced my LEH that did not make it from last fall. Great service, outstanding products!
May 18, 2026
Reply from David Austin® Roses USA
We are so pleased to hear about your wonderful experiences over the past four years! It's fantastic to know our roses are thriving and that our service has met your expectations. Thank you for your continued loyalty and kind words.
Now that some of my David Austin roses…
Now that some of my David Austin roses are maturing, they are amazing in their size, fragrance and number of petals. Especially Munstead Wood, Golden Celebration, Princess Alexandra of Kent, Teasing Georgia, Crown Princess Margareta and Roald Dahl
May 20, 2026
Reply from David Austin® Roses USA
We're so happy to hear your David Austin roses are thriving beautifully! It's wonderful to know they've matured with such amazing size, fragrance, and petal count. Thank you for sharing your positive experience with us.
I got my order in a timely manner and…
I got my order in a timely manner and they arrived securely packaged as usual. Very healthy good sized plants that were already flowering! Love it! Thank you!
May 20, 2026
Reply from David Austin® Roses USA
We're so glad your order arrived promptly and securely packaged with healthy, flowering plants! We appreciate your kind words.
Hello
Hello,
My order was US636824, Golden Celebration and Bring me Sunshine two of them arrived in a lots of care. Very happy with my purchase. Now I am so sad that one of my purchase is Bring Me Sunshine, some of stems are turned to brown and black. No suck luck. Please give me advice. Thanks
Pancy Luong
Thanks
Pancy Luong
April 23, 2026
Reply from David Austin® Roses USA
We are so glad to hear you were happy with your initial purchase! We are sorry to learn that one of your plants is not thriving. We would be happy to offer some advice to help it recover. Please contact us directly so we can assist you further.
Delivery was fine keeping me informed…
Delivery was fine keeping me informed was fine. Rose very small however for the price
May 19, 2026
Reply from David Austin® Roses USA
We appreciate your feedback on the rose's size. We are always working to improve our offerings and we expect your rose to thrive after planting and following the care instructions. If, for any reason, your rose fails to thrive, we will gladly replace it as part of our 5 year guarantee as your satisfaction is our goal!
I have loved Lady Emma Hamilton
I have loved Lady Emma Hamilton for years!! The beauty, the colors, the fragrance!! Phenomenal. I originally had two when I lived in Paradise. But the Campfire of 2018 destroyed our home including all my roses. Then we moved to Idaho, a much different climate. My Lady Emma could not withstand the rigid winters. Now I’m back in Paradise and ready to enjoy her wonderfully beautiful and fragrant ambiance again. Thank you!
May 20, 2026
Reply from David Austin® Roses USA
We are so happy to hear that you're able to enjoy the beauty and fragrance of Lady Emma Hamilton roses once again. We appreciate you sharing your story and positive feedback with us.
The roses arrived safely
The roses arrived safely. They look healthy and are packed to diminish damage during shipping. I can’t wait to see them bloom!
May 20, 2026
Reply from David Austin® Roses USA
We're so happy to hear your roses arrived safely and look healthy! We appreciate your feedback and hope you enjoy their beautiful blooms.
Reply from David Austin® Roses USA
We're happy your roses arrived in great condition. Thank you for your positive feedback!
Reply from David Austin® Roses USA
We are so glad you love the quality! Thank you for your kind words.
Reply from David Austin® Roses USA
We are so glad you enjoyed our customer service and website! Thank you for your kind words.
Beautiful roses
Beautiful roses. The company stands behind their roses if they fail. They include planting instructions and deliver at the appropriate planting time for your zone. Great company to deal with.
May 19, 2026
Reply from David Austin® Roses USA
We're so happy to hear you love our roses and appreciate our commitment to customer satisfaction. Thank you for your wonderful feedback!
Plants are always arrive in great…
Plants are always arrive in great condition and their service/guarantee are the best!
May 19, 2026
Reply from David Austin® Roses USA
We're happy to hear your plants arrive in great condition and you appreciate our service!
Well firstly you stand behind your…
Well firstly you stand behind your roses and if anything goes wrong you always replace without hesitation!
Few do that.
And after that the plants are just gorgeous!!
That’s it!!!
May 19, 2026
Reply from David Austin® Roses USA
We're so happy to hear you appreciate our commitment to quality and our beautiful roses! Thank you for your wonderful feedback.
The roses were delivered healthy
The roses were delivered healthy, and packed well. Thank you!
May 15, 2026
Reply from David Austin® Roses USA
We're so glad the roses arrived healthy and well-packed! Thank you for your kind words.
Amazing customer service
Amazing customer service. When one of the roses I bought from them died within a few months. It was replaced as soon as the rose was available. And the roses I purchased from them this season were amazing quality.
May 18, 2026
Reply from David Austin® Roses USA
We're so glad to hear you had such a positive experience with our customer service and the quality of our roses. We appreciate your kind words!
The roses are beautiful and healthy
The roses are beautiful and healthy, but their customer service is tops. I needed some roses that I had ordered as a gift delivered to my parents within a certain timeframe, customer service was very helpful and assured me they would be delivered well within the timeframe, and they were!
May 18, 2026
Reply from David Austin® Roses USA
We're so happy to hear that your roses are beautiful and healthy! We're glad our customer service team could ensure your gift arrived perfectly within your timeframe. Thank you for your kind feedback!
The quality and the color beautiful everything certain variety doesn't not thrive within my environment
The website was easy and user friendly
May 18, 2026
Reply from David Austin® Roses USA
We're so glad you found our website easy to use! Thank you for your kind words.
Healthy plants
Healthy plants. Shipped at correct time for planting in Milwaukee. Very good directions for planting, feeding, and pruning my roses.
Thank you!!!
May 18, 2026
Reply from David Austin® Roses USA
We're so glad to hear your roses arrived healthy and that our planting directions were helpful. Thank you for your wonderful feedback!
Beautiful roses! Smell beautiful. Unique an fantastic .Great customer service!
Roses are guaranteed. Great customer service. Roses are beautiful and scented.
May 18, 2026
Reply from David Austin® Roses USA
We're so glad you enjoyed the beautiful, scented roses and our customer service! Thank you for your kind words.
I love every thing about David Austin…
I love every thing about David Austin roses!!! 🌹 I had a very complicated order and all roses arrived at their destinations in good shape. The staff was very kind when I anxiously tried to micromanage. The roses are the best. I have a Gertrude Jekyll and a St. Swithin from previous years blooming profusely (for Colorado) and I am a happy customer.
May 18, 2026
Reply from David Austin® Roses USA
We're so happy to hear how much you love our roses! It's wonderful that your complex order arrived perfectly and that our staff could assist you. We appreciate your kind words.
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