Lovely place, beautiful room and spa facilities. Jacuzzi and steam room... Very relaxing. Hotel website can be improved. Ceiling by the 3rd elevator seems damaged and there were bees both inside and o... See more
Company replied
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Lovely place, beautiful room and spa facilities. Jacuzzi and steam room... Very relaxing. Hotel website can be improved. Ceiling by the 3rd elevator seems damaged and there were bees both inside and o... See more
Company replied
After an early start and a with a long layover this was the perfect solution. So easy to book. Check in with quick and faultless - with the special treat of warm cookies on arrival. The room was very... See more
Company replied
Clean room, great attitude of staff. The only thing i wasn't happy about was the air condition wasn't working really good buy overall. It's a place to have a good rest.
Company replied
Called up to confirm my reservation as there are mixed reviews, they confirmed, I turned up, paid at the check in, the process was easy, the room was good quality and fairly priced.
Company replied
At DayBreakHotels.com, we are disrupting the hotel industry, transforming how people experience luxury and convenience. We offer exclusive access to upscale hotel rooms and facilities during the day, providing our clients with an unparalleled blend of comfort and savings. Whether it's a business traveler seeking a tranquil space between meetings or leisure travelers indulging in 5-star amenities, we redefine hospitality. Established in 2013 in Italy, DayBreakHotels.com has rapidly expanded to 16 countries, partnering with over 4000 luxury hotels, including renowned chains like Marriott, Accor, Radisson, and Hilton.
Via angelo Bargoni 8, 00153, Roma, Italy
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bad choice because cancelation and live me seat at airport 14 hours and i lose all future reservition

Reply from DayBreakHotels
Will never use the service again, booked last night hotel for today, drive 5hours, arrived and had an email saying that booking was cancelled.. End up sleeping in the car..

Reply from DayBreakHotels
Well presented information
Good choice & pricing
Straight forward & easy to use

Reply from DayBreakHotels
When I arrived at the hotel, the attendant did not honor the price that you had given, even though I mentioned it to them, and also showed the page on my phone where your price was. It was the end of my trip and I was exhausted so I didn't argue, but I ended up paying more than double the price you had quoted.

Reply from DayBreakHotels
Booking total charges should be mentioned instead the hotel will charges separately their charges for taxes etc

Reply from DayBreakHotels
Updated app is more confusing it was fine as it was

Reply from DayBreakHotels
Always a smooth transition when booking with you and top hotels
Thank you

Reply from DayBreakHotels

Reply from DayBreakHotels

Reply from DayBreakHotels
Easy to book online a. Perfect room, very clean, as described with comfortable bed and very quiet. Breakfast selection ok although some items were nearly cold.

Reply from DayBreakHotels
It's a great initiative of offering hotel rooms on few hours basis instead of taking it for a whole day, easy and affordable and good customer service and good options

Reply from DayBreakHotels
Easy to navigate and find what works for us , just now hope check in is good thanks

Reply from DayBreakHotels
I asked for a 2 beds it was only one and the main pool was down, wasn’t happy not good

Reply from DayBreakHotels
Quick easy booking
Excellent hotel.
Clean. Lovely message on mirror from staff.
Cool.
Lovely area for breakfast.
Access to leisure club was awesome with swimming pool and Jacuzzi.

Reply from DayBreakHotels

Reply from DayBreakHotels
Hotel was a nice and clean and exactly what I needed. A place to stay for 8 hours while I waited for the rest of my family to fly in from Australia (we were on different flights). Beats waiting around at the airport! I was able to shower, rest and freshen up after my own long haul flight from Australia. The complimentary shuttle to and from the airport was an added bonus!

Reply from DayBreakHotels
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