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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the backdrops, noting the excellent fabric, vivid images, and overall craftsmanship. Many people highlight the durability and professional appearance of the products, finding them perfect for various uses, from photography to theatrical productions. The customer service is also frequently commended for being helpful, responsive, and accommodating, especially with custom orders and addressing issues. However, some customers experienced issues with product and order accuracy, such as receiving items with incorrect colors, blurry images, or unexpected material. A few other people also felt that the delivery times were longer than expected, particularly for rush orders, leading to disappointment when items arrived after their intended event.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, describing... See more

Quality

Users describe positive interactions with quality, often praising the high quality, thick fabric, and vivid... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process easy and... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised easy ordering, fast... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the good customer service,... See more

Based on these reviews

Rated 4 out of 5 stars

The material is wonderful and looks great in videos. But my original order was off by 2 feet in width. I then asked to have three feet more and was charged the full price. I also guess I mistakingly p... See more

Rated 4 out of 5 stars

The fabric quality was excellent. Should be useable for years to come. From purchase to delivery it seemed to take a long time—about 2 1/2 weeks. I was a little disappointed in the design I chose as i... See more

Rated 5 out of 5 stars

I have purchased as of recently two backdrops from DBackdrop. Both backdrops are very elegant in their design. These were purchased as Fine Art backdrops. I see visions as to the end product before I... See more

Rated 5 out of 5 stars

My 5 year old granddaughter lives in Hawaii and has never really experienced snow, so the Frozen backdrop transforms her to a true ice castle experience. She uses it every night for performances (sin... See more


Company details

  1. #14 of 16 best companies in Photography Service

Written by the company

Dbackdrop is an online company that provides photography backdrops with reasonable price and excellent service.


Contact info

4.1

Great

TrustScore 4 out of 5

362 reviews

5-star
4-star
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1-star

Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast

Fast! Superior quality. Family enjoys the great photos

October 9, 2025
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Rated 4 out of 5 stars

I have to admit

I have to admit, I didn’t know much about photography backdrops before I ordered one. They are blurry. And I was reading, after I received mine, that the reason they’re blurry, is so the people getting photographed are in focus because the background is just that, a background. Kind of like a cinematic thing. Once I understood that, from a distance the backdrop was lovely, except it was darker than the website picture. I was looking for more of a white background. And not educating myself prior to purchase, I was disappointed at first. (I am making a snowman village in my living room, and I wanted a white snowy background)
Since I didn’t want to return it, I doctored it with some white fabric paint and turned the “brownish” snow glistening with a special 3D glitter I have. Now, I love it! I purchased a 10’x6.5’ background. The fabric is super soft!!!
Now that I know, I will be careful what I look at when I purchase again. Blue skies are very blue. Night skies are very dark even with Christmas lights strung across in the backdrop. Snow covered trees and pathways can look brownish, pinkish, yellowed, blue or grey. So depending on what the use of the backdrop is for, think of the colors you want to bring out and go with that. Us, (infrequent users of backdrops), holiday decorators, need to educate before a purchase of a backdrop when they are at the size I purchased. But, I do really like it now for my purpose since I got it to the colors I wanted. Would I buy again, yes!

September 30, 2025
Rated 3 out of 5 stars

Quality

Love the fabric, but the color prints are dull and dark. Rod pocket sewn so tight it takes 20 minutes or more for 2 people to push on 3" pipe. This was Experience with the last 2 purchased at the same time, Shipping was quicker than expected.

October 18, 2025
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Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. This was a very misleading advertisement of a product. A scam some could say. One would most certainly be under the impression that they were receiving an actual macrame backdrop, however, what was received was essentially a microfiber shower curtain with a picture of a macrame backdrop on it. Of course since it was “custom order”, as you specify what size backdrop you want, they typically don’t refund. I was at least able to get a partial refund, but still can’t believe I got scammed out of $55.

September 21, 2025
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