Decoris Diamonds  Reviews 

860
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff for making every visit feel personal and stress-free. People frequently mention that the custom jewellery and rings exceed expectations with their stunning craftsmanship and flawless quality. Some reviewers were happy with the remarkably quick turnaround times, noting that orders are completed efficiently even under tight deadlines. Consumers also noted the transparent guidance on materials and the excellent aftercare support that builds lasting confidence. Buyers feel that the business offers fantastic value for money alongside a smooth and enjoyable purchasing journey from start to finish.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the exceptional... See more

Staff

Customers consistently note positive experiences with staff, highlighting their extensive knowledge,... See more

Service

Clients share positive opinions on service, consistently describing their experiences as exceptional and... See more

Quality

Reviewers mention positive feedback about quality, highlighting exceptional craftsmanship and flawless... See more

User experience

Users describe positive interactions with user experience, highlighting seamless and enjoyable journeys from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mursalin and his team are amazing! We are repeat customers and this is all down to his personalised experience. From our first interaction with him we knew he would provide us with what we visio... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with Decoris Diamonds, I've been shopping and recommending them for years now. Easy to deal with, honest, trustworthy, and transparent. Which is why they are always the firs... See more

Company replied

Rated 5 out of 5 stars

Decoris brought our vision to life, creating my dream ring alongside a stunning ring for my fiancé. The attention to detail, precision, and artistry in both pieces is remarkable. The process was seaml... See more

Company replied

Rated 5 out of 5 stars

Amazing team, fantastic attentive service and we are extremely delighted with the platinum family ring they designed and made for our son's 21st. Would highly recommend using Decoris. First class serv... See more

Company replied


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

Our expert team of gemologists at our Canary Wharf office are committed to crafting exquisite engagement rings, wedding rings and fine jewellery to the highest quality, tailored especially for you. From diamond engagement rings and wedding bands, to delicate pendants and diamond earrings, our jewellers meticulously and lovingly hand make each piece to last a lifetime.


Contact info

5.0

Excellent

TrustScore 5 out of 5

860 reviews

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5.0

All reviews

(860)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Alhamdulliah great service from brother…

Alhamdulliah great service from brother Mursalin! From going over with all the details to the final product - just very happy with everything from this company. I would really recommend this place for anyone looking for wedding rings, they’re just immaculate!

May 16, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words. We’re delighted to hear you were satisfied with our service and final product. Your recommendation is greatly appreciated.

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Rated 5 out of 5 stars

Alhamdulillah got our rings from there…

Alhamdulillah got our rings from there and could not be any happier with both our rings. Thank you to both brothers for providing us with excellent customer service. Thank you to the owner for explaining everything to us step by step. Will recommend to anyone whose looking for rings.

April 13, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful feedback. We’re thrilled you’re happy with your rings and appreciate your kind words about our service. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Amazing service and really patient…

Amazing service and really patient Mursalin really helped us out pick for ring sizes and give us a great recommendation if your looking go see him he will sort you out!

May 9, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your review. We’re pleased to hear Mursalin’s assistance was helpful. Your recommendation is valued and appreciated.

Rated 5 out of 5 stars

Excellent experience from beginning to end.

Choosing my engagement ring with Decoris Diamonds was a fantastic experience. They went above and beyond being available throughout the process answering both mine and my fiancés questions. The detail in which they explain everything is extremely helpful (and interesting). I had asked if it was possible to have my ring quicker than originally planned and the owner was able to bring it forward by a week whilst keeping me informed throughout.

I was recommended to come here by a friend and I would 100% recommend to anyone else I know looking to buy an engagement ring. I absolutely love my ring and loved the whole experience. Thank you so much Decoris Diamonds.

May 3, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your detailed feedback. We’re delighted that you had a fantastic experience and that we could meet your timing needs. Your recommendation and satisfaction mean a lot to us

Rated 5 out of 5 stars

I had shopped around for a diamond ring…

I had shopped around for a diamond ring for my wife. I was recommended by a friend to go at Decoris Diamond. I made an appointment on line was simple. On attending the venue, I was greated by the owner. He was proffesional. He did not push to buy. He took his time explaining the quality of the diamonds. I was well surprised with the price. The price service and product was 100%
Yes i did buy my wife a diamond ring from decoris. My wife was very happy.

April 11, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your feedback. We’re pleased to hear you had a positive experience and found our service professional and informative. We’re delighted that your wife is happy with her ring.

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Rated 5 out of 5 stars

I got both mine and my fiances ring…

I got both mine and my fiances ring from here and they were very nice!! Their service is 10/10 and they made us feel welcome. The rings look beautiful and I am super happy with my ring. DEFINITELY 10000%%% recommend these guys!

May 4, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your enthusiastic feedback! We’re thrilled you’re happy with your rings and our service. Your recommendation means a lot to us.

Rated 5 out of 5 stars

The best customer service I've ever…

The best customer service I've ever received. The owner is very kind and patient, he has fantastic knowledge of diamond and easily explained the 4 Cs in a way I can understand. He gave a lot of options and even explained which rings will go well together. I went to get an engagement ring and wedding band and he did not disappoint!

His pricing is reasonable when you compare prices to other companies.

He breaks downs everything in a way you can understand and has always kept me up to date with the rings. They came in a reasonable time frame and the after care service offered is amazing. The whole process was smooth and stress free. The brother really makes the whole process enjoyable.

I will definitely recommend this company if you're looking for engagement rings and wedding bands.

May 2, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words. We’re thrilled to hear that our service, knowledge, and aftercare exceeded your expectations. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

Beautiful Jewellery Both Brothers Inside Helpful

Both the brothers inside really helpful and professional from the start to end of purchase would definitely recommend to friends and family. Both me and Mrs happy with the rings chosen

April 27, 2024
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Reply from Decoris Diamonds

Thank you for your feedback. We’re glad to hear you and your wife are happy with your rings. Your recommendation to friends and family is much appreciated.

Rated 5 out of 5 stars

Best service you can get

Best service you can get. They went infinity and beyond to their customer for sure.

The staff provide a good education on the diamonds and their process of getting a bespoke ring.

They able to work with the budget and also surprisingly deliver in a very tight timeline which in a week! Can you believe it?

Lady boss is so friendly and keeps smiling and showing me how the ring design and diamond shape help to combine and also how to get the perfect ring size.

I was lucky to meet the owner of the business and he is so friendly and greeted us to the office and gave us a splendid collection process.

Ring is perfect!
Service is out of the world!
Process is smooth and easy!
Overall this will be the only recommendation.
You can stop researching and just come here.

One of the overly satisfied customer from Malaysia!

April 22, 2024
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Reply from Decoris Diamonds

Thank you for your glowing review! We’re delighted to hear that our service, education, and timely delivery exceeded your expectations. Your recommendation means a lot to us, and we’re thrilled you’re so satisfied with your experience.

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Rated 5 out of 5 stars

I don’t tend to write reviews but…

I don’t tend to write reviews but Decoris Diamonds are definitely worth it.

Exceptional service and lovely location. Myself and my partner had the best experience from the beginning all the way through to the end. Mursalin was very welcoming, professional and knowledgable. He explained each aspect of the 4Cs thoroughly and helped us create our dream rings - million times better than any jewellers we experienced at Hatton Garden!

Customer service was unmatched - quick responses and efficient which made the process effortless. Our rings came early and we were provided with updates throughout.

The final result was better than expected. I can’t stop looking at my engagement ring, it’s everything I asked for! Thank you Decoris for your service, the patience and the beautiful craftsmanship. I will definitely be recommending to others!

April 25, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for the wonderful review! We’re thrilled that you and your partner had such a positive experience with us and that Mursalin was able to help create your dream rings. Your recommendation means a lot to us. Thanks again for choosing Decoris!

Rated 5 out of 5 stars

Amazing experience, highly recommend!

Myself and my partner purchased 3 rings from Decoris, my engagement ring and both of our wedding bands. I can’t recommend them enough! We had a lovely experience with the team, they were patient as we tried on a few different styles and everything was explained clearly to us (as we have never purchased a diamond before!). The rings came out better than i could have imagined and the engraving adds that perfect touch.

The whole process was smooth and easy, the rings were ready sooner than i expected and the aftercare services are great to be included also.

Thank you so much Decoris Diamonds, we will be customers for life!

April 11, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you so much for your kind words! We’re delighted that you and your partner loved your rings and had a great experience with our team. We’re thrilled to have earned your trust and look forward to serving you for years to come!

Rated 5 out of 5 stars

Decoris made the journey of purchasing…

Decoris made the journey of purchasing an engagement ring effortless. The service from start to finish was so easy and reassuring. The level of customer service was incredible! I can truly say we have found a jeweller that we will be using for many future purchases. Thank you so much!

March 29, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your amazing review! We’re delighted to hear that your experience with us was effortless and reassuring. We look forward to being your jeweler for all your future purchases. Your support means a lot to us!

Rated 5 out of 5 stars

Exceptional

I had the absolute pleasure of meeting Mursalin who delivered the best quality service you would ever hope to have, his professionalism and passion are clear to see and the whole process was seamless as a result, I would not hesitate to recommend anyone to do business with this absolute gentleman.

March 26, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful feedback! We’re thrilled to hear that Mursalin provided you with such exceptional service. Your recommendation means a lot to us, and we’re grateful for your support!

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Rated 5 out of 5 stars

Absolutely excellent

My experience from start to finish was brilliant. Initially contacted them on WhatsApp out of hours not expecting a reply but received one anyway. At last minute they arranged an appointment the same day for me and my wife to come and enquire. I had explained what my wife was looking for over WhatsApp and they clearly explained the two types of certification and worked around my budget without being misleading or dishonest the entire time. Once we arrived the accommodation was great and the knowledge they hold about their craft is 2nd to none and they thoroughly explained everything and also gave suggestions without being forceful and emphasises why certain styles may or may not work and also allowed my wife to see a whole load of diamonds without losing their patience. Genuinely cannot recommend these guys enough, the diamond ring shopping went so well I purchased my platinum diamond from them at a much better price and quality than your high street brands such as Ernest Jones etc. I will only ever suggest this place to anyone who asks and I personally will only ever come back here for future jewellery.

February 29, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your fantastic review! We’re so glad to hear that your experience was brilliant from start to finish. We appreciate your recommendation and look forward to helping you with future jewellery needs!

Rated 5 out of 5 stars

Decoris 5* Experience

Absolutely stunning experience with Decoris Diamonds! From start to finish, every aspect of purchasing my engagement ring was great. The customer service was exemplary, with Albab and Mursalin going above and beyond to ensure that I found the perfect ring for my partner. The quality of the ring and diamonds exceeded my expectations.

The entire process, from browsing their vast selection to the seamless ordering and collection, was smooth and stress-free. I appreciated the transparency and guidance provided throughout.

Thank you for all your help and I am looking forward to coming back to order my wedding bands!

March 2, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a stunning experience with Albab and Mursalin. We look forward to helping you with your wedding bands!

Rated 5 out of 5 stars

Highly recommend

Our experience at Decoris for wedding ring selection was excellent. The staff displayed incredible knowledge, patience, and attentiveness to our every need. They guided us seamlessly through the entire process, ensuring a stress-free and enjoyable experience. Would highly recommend Decoris to everyone.

March 9, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your fantastic review! We’re delighted to hear that you had an excellent experience selecting your wedding rings. We appreciate your recommendation. We look forward to assisting you again!

Rated 5 out of 5 stars

What an amazing experience from start…

What an amazing experience from start to finish! Decoris was a recommendation from my sister (although she has never purchased from here) and I'm so thankful for her. I was provided a surprise bespoke ring for an engagement which the team have been so supportive of and I had the chance to choose bespoke bands to match - they turned out beautiful! I wish to share this business with anyone looking for jewellery and that special piece whatever the occasion. Wherever I go the jewellery always catches attention and it does make my cheeks red. I'm so humbled by the gentlemen operating this business and the extended contributions they make outside of what I see in the office is truly a blessing. I sincerely wish them all the best and insha'Allah may they continue

March 9, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your heartfelt review! We’re so glad to hear that you had such an amazing experience with us and that the bespoke ring turned out beautifully. Your kind words about our team and the impact they have truly mean a lot. We appreciate your support and recommendations, and we wish you all the best as well!

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Rated 5 out of 5 stars

Great experience

Decoris were incredibly helpful and informative when we were deciding on an engagement ring. They talked us through the entire process and explained all the different details with examples to help us understand and make a decision. The process was clear and staff are very kind and I have a ring that is exactly what I wanted it to be! Thank you.

March 9, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful feedback! We’re thrilled to hear that our team was helpful and informative throughout your engagement ring selection. We appreciate your kind words and thank you for choosing Decoris.

Rated 5 out of 5 stars

100% recommend

Really humble brothers that walk you through the process very patiently. Respond very quickly and run the extra mile. 100% recommend.

March 9, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

One of the best customer service I have…

One of the best customer service I have received in my life. Their service is unmatchable. My ring is beautiful, it was catered to what I wanted. Delivery was very fast too. I cannot recommend this place enough to anyone.

March 7, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you so much for your amazing review! Your high recommendation means a lot to us. We look forward to serving you again!

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