DEGIRO Reviews 

5,725
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the trading platform is very intuitive and easy to navigate, featuring a clean interface alongside affordable transaction fees. Many individuals deeply appreciate the comprehensive company data and the helpful educational resources designed to support everyday investors. However, some customers also noted concerns regarding unexpected or rising costs that can make certain operations significantly more expensive over time. A few people additionally experienced frustrating service delays, lengthy verification processes, and unhelpful responses when trying to contact support. Reviewers pointed out that getting clear answers or resolving account-related problems can sometimes prove to be quite difficult.

What people talk about most

User experience

Customers had positive experiences with user_experience, frequently highlighting the platform's clear... See more

Price

Reviewers highlight positive aspects of price, noting that costs are affordable and transaction fees are... See more

Website

Customers consistently note positive experiences with website, describing the platform as convenient,... See more

Service

Reviewers express ambiguous feedback about service, with some highlighting affordable costs and helpful... See more

Customer service

Users describe ambiguous interactions with customer_service. While many consumers praise the helpdesk for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using DEGIRO for 4 years now, and overall I'm satisfied with the experience. It's not the cheapest platform, but it is stable and it’s possible to speak with a staff member who speaks my... See more

Company replied

Rated 4 out of 5 stars

I am investing with Degiro a couple of months now and I am quite satisfied. Easy to use and a good customer service. What I miss is the possibility to place an OCO sell order (limit and stop loss) in... See more

Company replied

Rated 4 out of 5 stars

Doesn't focus on trading but on investing. Could be a little better by changing profit over the all the years into %yearly profit if chosen.

Company replied

Rated 5 out of 5 stars

It is very easy to find information on this platform about companies or ETF's. It is rather complex but simply shown so if you dive a bit deeper into what these numbers mean, DEGIRO is the place to fi... See more

Company replied


Company details

  1. Investment Bank
  2. Finance Broker
  3. Stock Broker

Written by the company

DEGIRO is in 2008 opgericht in Amsterdam en is uitgegroeid tot een van Europa’s grootste en meest vertrouwde online brokers. Op dit moment vertrouwen meer dan 3 miljoen klanten in 16 Europese landen op ons krachtige platform om wereldwijd te beleggen tegen ongekend lage tarieven. Beleggers krijgen toegang tot meer dan 45 markten in 30 landen en een breed aanbod aan beleggingsproducten, waaronder aandelen, ETF’s, obligaties, opties en futures. In verschillende landen zoals Nederland, Spanje, Frankrijk, Duitsland, Italië, Ierland, Portugal en Griekenland kunnen klanten ook beleggen in cryptovaluta. Zo stel je eenvoudig een gespreide portefeuille samen binnen één beleggingsrekening. Ons platform combineert innovatieve technologie met persoonlijke klantenservice via telefoon en e-mail in je eigen taal. Of je nu een beginner bent of al wat ervaring hebt, je profiteert van transparante tarieven, slimme tools en een soepele beleggingservaring. Als onderdeel van flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK) combineren wij gebruiksvriendelijke technologie met de financiële stabiliteit van een toonaangevende Europese broker. Onze focus op waarde, betrouwbaarheid en servicekwaliteit is erkend met meer dan 100 internationale awards. DEGIRO helpt beleggers met efficiënte, transparante en gebruiksvriendelijke oplossingen die hen ondersteunen om hun financiële doelen met vertrouwen te bereiken. Met beleggen kun je je inleg verliezen. Dit is geen beleggingsadvies.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.3

All reviews

(5,725)

597 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

DeGiro has competitive transactions costs

DeGiro is a great platform. Transactions costs are still pretty low compared to other brokers. Only downside is the Core Selection (portfolio of ETFs that have low/none transactions costs) being stripped down over the years.

March 3, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,

Thank you for your feedback! Great to hear that you find DEGIRO a pleasant and cost‑effective platform, and that our transaction fees work well for you. We really appreciate that.

We understand your point about the Core Selection. We aim to keep the selection as relevant and accessible as possible, but we understand that changes can sometimes be less convenient.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

I have been using DEGIRO for 2 years…

I have been using DEGIRO for 2 years now, and overall I'm satisfied with the experience. Very good.

March 2, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Roel,

Thank you for your review! Great to hear that you have been using DEGIRO for two years and that you are satisfied with the experience. We really appreciate you taking the time to share this.

If you ever have suggestions or questions, we are always happy to help.

Kind regards,
DEGIRO

Rated 2 out of 5 stars

Using Degiro really has its good and bad sides…

Using Degiro really has its good and bad sides. The fee structure "per contract" is good/cheap for single high value contracts but quickly becomes very expensive when trading smaller positions. For example, common option strategies like "covered calls" is practically not possible. There is also a lack of common stock options, lack of market maker rates and no index futures for the Swedish market.

Worst part though, is that there is no customer service whatsoever. No phone, no email, no chat, no nothing.

I got a margin call from Degiro because one of my positions had a wrong value (caused by no market maker rates for the position). As there is no customer support, I could not talk to anyone about it. However I was convinced that once a real person looks into my account, they will see that there is no reason for the margin call. But no, Degiro closed one of my positions against my will and charged me a fee of 62 € for it. Very irritating and disappointing. And as there is no customer service, there's nowhere to complain...

February 24, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Kaj,

Thank you for sharing your detailed feedback. We are glad to hear that you appreciate certain aspects of our platform, but we are sorry to learn about the difficulties you experienced, especially regarding margin, product availability and the lack of contact options at the moment you needed support.

If you wish to file an official complaint, you can do so via our complaints department under: complaints@degiro.com.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Works nice and easy

Works nice and easy, also for the non-financial people.

February 25, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Henk,

Thank you for your positive review! Great to hear that you find the platform easy to use. That’s exactly what we aim for: simple and accessible investing for everyone.

If you have any questions or run into anything, feel free to let us know.

Kind regards,
DEGIRO

Rated 2 out of 5 stars

I regret creating an account with them a few years back

I’ve had an account there for a few years and, honestly, I regret not choosing a proper broker from the start. Back then, I was convinced by their low fees.

Their approach to currency conversion is especially confusing and hard to understand for a normal user. For example, if I want to withdraw funds to my local currency, I first have to convert the balance from euros to PLN. The PLN amount is not shown anywhere in the interface. I have to remember how much I converted when entering the withdrawal amount. The withdrawal field suggests a value, but only in euros, not in PLN.

Other than that, things are more or less fine, as long as you don’t need to withdraw funds.

February 25, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Piotr,

Thank you for sharing your feedback. We are sorry to hear that the currency conversion process has felt confusing. We appreciate you pointing this out, as clear insight into your balances is important. We will pass your comments on internally.

If you would like us to look into your situation in more detail or have further questions, feel free to contact our Service Desk.

Kind regards,
DEGIRO

Rated 4 out of 5 stars

Clear information about trading ( all…

Clear information about trading ( all round information, strategies etc..) and the risks.

February 23, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Kester,

Thank you for your positive review! Great to hear that you find our trading information clear, including the strategies, explanations and risk information. We aim to make investing understandable and accessible, so it’s nice to hear this is helpful for you.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Fast and cheap

Fast and cheap

February 22, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Hidde,

Thank you for your short but powerful review! Great to hear that you experience DEGIRO as fast and affordable. We continue to do our best to execute transactions quickly and at low cost, so we’re happy to hear this comes across well.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Exceeding my expectations in any sense

Exceeding my expectations in any sense, whether it is fund info, order placement process and execution (regularly well over limit value), excess to way more stock exchanges and funds than my other bank. Product is so good, I immediately invested in FlatexDEGIRO as well. And also here I wasn’t disappoited.

February 7, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Hendrik,

Thank you for sharing your wonderful review! Great to hear that DEGIRO is exceeding your expectations across the board. It’s fantastic that you are so satisfied with the fund information, the order process and execution, and the wide access to stock exchanges and products. Your trust means a lot to us.

If you ever have suggestions or need any help in the future, we’re always happy to think along with you.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Great platform to trade for beginners!

February 19, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Martin,

Thank you for your positive review! Great to hear that you find DEGIRO a great platform for beginners. We aim to make investing as accessible and clear as possible, so we’re happy to hear this comes across well for you. If you ever have questions or need tips to continue growing, we’re always here to help.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Great company

Great company, I have been using the website for few months, the interface is great to trade and build a good portfolio.

July 17, 2025
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Bernard,

Thank you for your great review! We're happy to hear that you enjoy using our platform and that the interface helps you easily trade and build your portfolio. We appreciate your trust in us.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Works smoothly

Works smoothly, all clear and fast transactions

February 17, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Kevin,

Thank you for your positive review! Great to hear that everything works smoothly and that transactions are clear and fast. We appreciate it.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

They respond quickly if you want shares…

They respond quickly if you want shares at a certain price. Even the lesser-known shares like the ones I have. Thanks.

February 3, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Ton,

Thank you for your positive review! Great to hear that placing orders, even for less well-known shares, goes so smoothly for you. We are glad that you are satisfied with the speed and execution.
We will continue doing our best to offer you a reliable and user‑friendly experience.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

User friendly platform

User friendly platform. Would recommend this to everyone!

February 16, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Hugo,

Thank you for your review! Great to hear that you find our platform user friendly and would recommend it to others. We really appreciate you taking the time to share this.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Simple and direct action

February 11, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Marinus,

Thank you for your review! Great to hear that you experience our platform as simple and direct to use. We appreciate you taking the time to share this.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Intuitive design

Intuitive design. Not overly expensive. Great allround stock broker

February 9, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Tom,

Thank you for your positive review! Great to hear that you find our design intuitive and that you are satisfied with the costs and our overall service as a broker.

We appreciate your trust and remain committed to providing a clear and user-friendly platform.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Great app

Helpfull, easy app, great info, check and easy to use.

February 4, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Louis,

Thank you for your review! Great to hear that you find the app helpful, clear and easy to use. If you ever have questions or suggestions, we are happy to help.

Kind regards,
DEGIRO

Rated 4 out of 5 stars

Very convenient and stable plaform

I have been using DEGIRO for 4 years now, and overall I'm satisfied with the experience. It's not the cheapest platform, but it is stable and it’s possible to speak with a staff member who speaks my language.
You don't have to be an expert in stocks to buy and sell on this platform, which makes it accessible for basically anyone.

February 2, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Rick,

Thank you for your review and for being with us for several years. Great to hear that you find the platform convenient, stable and accessible, and that speaking with someone in your own language is helpful.

If you ever have questions or suggestions to improve your experience further, we are happy to help.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Very nice

Very nice and clear

February 1, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Clair,

Thank you for your review! Great to hear that you find the platform very nice and clear.

If you ever have questions or feedback, we are happy to help.

Kind regards,
DEGIRO

Rated 1 out of 5 stars

Was one of the best brokers has become one of the worst

When I opened my account 8 years ago they were the best broker out there with fair fees.
Today, especially since the buyout from flatex, fees are very expensive and hidden everywhere like 10€ for a currency exchange..
When trying to move my securities to another broker they do not send the buy in rates making it useless for tax purposes. I will just sell my stocks here and move everything as fast as I reasonably can.

January 26, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Robin,

Thank you for your feedback. We are sorry to hear that you are unhappy with the fees and with the issues you experienced when trying to transfer your securities.

If you want us to look into what went wrong with the missing buy‑in rates, please contact our Service Desk from the e-mail address registered in your DEGIRO account.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Easy in use and good and fast service

January 19, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Anne,

Thank you for your review! Great to hear that you find DEGIRO easy to use and are satisfied with the good and fast service. If you have any questions in the future, we are happy to help.

Kind regards,
DEGIRO

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