Del Monte Foods Reviews 

61
•
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 23 reviews, most reviewers were let down by their experience overall. Customers frequently complained about hard, tasteless, or rubbery fruit, noting that the texture was extremely unpleasant and far from the fresh quality they remembered. Consumers also mentioned receiving poorly filled cans with excessive water, wrong items, or strange tastes instead of the quality products they expected. However, some customers also noted finding unexpected debris inside the cans. People repeatedly expressed deep disappointment over very poor manufacturing control regarding tough stems and hard core pieces remaining in the fruit.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, expressing frustration over hard or... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Watery juice and tiny prunes. Such a change! Bought Del Monte as always best in past but won't pay the extra any more.

Rated 2 out of 5 stars

Having purchased canned pears on two different occassions the fruit was found to be very hard to the point of unbeatable,

Rated 2 out of 5 stars

Thanks for making the effort to cut these tasteless, unrippen, sour and rubber fruits, they were like eating slightly seasoned rubber...

Rated 2 out of 5 stars

I was down to my last bite of green beans when i noticed a sharp thing in my string beans that almost stuck me in my mouth. It felt like when you break 1 of the pieces off a plastic fork off in your f... See more


Company details

  1. Dry Fruit Store
  2. also in
  3. Food Manufacturer
  4. Food Producer
  5. Food Products Supplier
  6. Fruit and Vegetable Store
  7. Nut Store

Information provided by various external sources

Del Monte Foods, Inc is a North American food production and distribution company headquartered at 3003 Oak Road, Walnut Creek, California, USA.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

61 reviews

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No history of asking for reviews

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1.6

All reviews

(61)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Customer Service

Used to be a good company,but they don't even bother replying to customer complaints now and their quality standards have definitely fallen.Almost every can of tinned peaches has fragments of peach stones in these days.Best to check every tin before eating or risk a broken tooth!

February 17, 2025
Unprompted review
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Rated 5 out of 5 stars

First and foremost I love your products…

First and foremost I love your products they are very healthy and nutritional to say the least im a long time customer of your products and services but I have one issue with your Juice Blend in the cartin every time I remove the cap and pull the handle to open it it breaks off or the whole piece comes off and I have to stick a piece of tissue in the hole to cover it up this keeps happening time and time again every time I purchase this product can you please fix this small problem I don't want to discontinue buying this product because I love it so much but I need your assistance with this issue im purchasing this product at carrfour supermarket in Lovington Nairobi kenya

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

I bought two cans of Italian green…

I bought two cans of Italian green beans and there was something foreign in it. The green beans were not the normal color and every time you try to reach delmonte you can’t leave a message and no one responds to emails. One would think that this would be a concern.

November 28, 2024
Unprompted review
Rated 2 out of 5 stars

What's with the lids today??

Recently bought a carton of juice it's taste very nice , but.. the lid😬 don't know what was wrong with the old one but the new ones leak.. everywhere.. very poor quality not what I expected

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

reason not to buy

Now that this company has chose to put sea salt in the canned products , that causes heart burn , they can keep the products , I wont be buying any more ! And , after reading what's on the web page , they can keep all the products !

November 5, 2024
Unprompted review
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Rated 2 out of 5 stars

I bought some sliced peaches but on…

I bought some sliced peaches but on opening the tin they had a horrible yeasty fermented smell.
I emailed a complaint to them including a photo of the lid with batch number etc. After a week I got a reply saying they took customer feedback seriously and thanks for bringing it to their attention. They didn't offer a refund for the tin I had to throw away. Very poor customer service

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company. Sorry guys but lawfully speaking I'm correct.

Scam company.

When you buy a big carton of Watermelon Juice, what do you expect to be drinking? The Juice from a Watermelon perhaps?

Confused by the taste, I looked at the ingredients and it contains, get this; 3% watermelon juice.

If that isn't a scam then I don't know what is. I'll never touch any of their tap water products again.

June 25, 2024
Unprompted review
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Rated 1 out of 5 stars

Very Poor Quality On Prunes

What has happened to the normal good quality with Del Monte prunes. There are now consistantly very small in size compared to before, also very hard and unpleasant to eat. Have now moved over to a different brand that is costing less and are just as good as the old Del Monte type.

April 6, 2024
Unprompted review
Rated 1 out of 5 stars

Quality control issue

First issue is I cracked a tooth on a cherry pit from delMonte’s Very cherry canned fruit in light syrup.
Second, false advertised ‘very cherry’ as there were barely Any cherries in the large can and the pieces were very small

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Complained to Del monte customer…

Complained to Del monte customer service on one of there products came back to me to say they would look into it and also would send some vouchers for my trouble. Three weeks and three emails on still waiting for the vouchers.

December 13, 2023
Unprompted review
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Rated 2 out of 5 stars

Unusual wooden pieces found in green beans

I really like this. French car green beans from DEL Monte. But the last 2 times I have ordered from me and my family. We were eating and then suddenly wooden pieces. They need to check these green beans before they leave the company. It's very serious and dangerous because if there's a child eaten these green beans they could have choked and I have called the company to let them know hopefully they can resolve this issue, I don't know how many batches are out there. But I wanted to let people know about that this was found in the green beans. Not good, not good at all :(

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

Poor qaulity food

Quality of there fruit now is really disappointing, Ive bought numerous cans of Del Monte fruit cocktail and a large amount of the contents are hard, it used to be the saying was " The man from delmonte says yes" Well I think its time he says NO

November 14, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. They make it difficult for customers to contact them when you do the help is very poor. I always purchase their products because I thought that they would have been of a higher standard but it fell below and I contacted customer services. I say contact because it took ages to get anywhere. i am still waiting for compensation vouchers. I have chased several times and each time I am given an excuse.

October 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Poor customer service

I have been trying to reach Del Monte for a couple of weeks via email and have yet to receive any response . They make it very difficult to reach out to them when all the links I click on says “access denied “! I purchased two packages of fruit cups and the peaches are different colors and there is a fine whitish powdery substance on all the tops. I would think that Del Monte would be interested and concerned about defective products.

February 7, 2023
Unprompted review
Rated 1 out of 5 stars

The man from Del Monte he says

The man from Del Monte he says: We don’t know how to make ring pull cans that work so make sure you have an old fashioned can opener to hand. Not that it will do you any good, we make our tins from reinforced steel. A bit like the pineapple rings we put inside !

January 8, 2023
Unprompted review
Rated 1 out of 5 stars

Standards Failing !

What's happened to your tinned fruit ( which is not cheap ) ?
Your fruit cocktail :
* very bland syrup juice - tasteless
* the pear's, brick hard
* counted 2 small bit's of cherry
* hardly any fruit
Very disappointed with the standard now of your tinned fruit cocktail.
Zero star's if l could.
A famous company, like many others, cutting corners for bigger margins, yet still charge high costs to the consumer.
Sad !!!

December 15, 2020
Unprompted review
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