Delta Taxis Merseyside Reviews 227

I wouldn't even give them one star!
After taking my nan to the hospital the delta taxi driver drove off when getting my nan out of the taxi, I was going back around to get my coat and bag off the back seat but he drove away.
I immediately called the company to tell them what has happend but was told they would. Or contact the driver and that there was a lost property form online I would have to fill in on my bag was my phone with lots of photos I will never get back.
Telephone staff where very rude i hope they find themselves in the same situation one time. I will never ever use there service again #boycottdelta

My 17 year old daughter had her bag stolen by a thieving scumbag Delta driver. The driver arrived and she got into the taxi. She had to leave the car to hurry her boyfriend along and asked him to watch her bag. On returning she saw the taxi driving away across the car park. She immediately rang Delta taxis and told them what had happened. She was told to fill in a lost property form online and she asked them to contact the driver who she could see waiting at the lights. They said they could not contact the driver. She was left stranded with her bag, money, work pass etc in the taxi.
My wife rang the next day and was told that as the driver was self employed they could not do anything. They could not give any other details due to data protection.
Having had a business account for over 5 years I immediately closed the account.
Since then I have been using other taxi companies who let me know the drivers details and an emergency number to contact the driver.
I contacted the police and as usual they couldn't be bothered and said as there was no proof they wouldn't take further action. They never attempted to contact Delta for his details to even try to get his reasons for leaving her.
All in all after reading previous reviews I can only gather that Delta taxis are above the law and can do whatever they want without fear of any repercussions.
So to the local Delta driver in the silver car I hope you enjoy the cash and one day you will get your just rewards you thieving low life.
Please do not use Delta as they are a law unto themselves.

If I could give No stars I would.
Had taxi booked for 11-45 7/9/19, had to ring back wen didn’t arrive after 5 minutes late, which expected. On ringing again after a few times not getting through, a very diligent lad told us a human error had taken place and taxi had been booked for 1pm instead of 1am😡
Lad was apologetic, and can’t blame him at all.
Have had several taxis charging £1 extra than usual price, which is done on every night. Sadly have to say this is usually foreign drivers who have overcharged. Not saying all, but most. Delta has got a lot to answer for with who their employing, and complaints their recieving on these issues.
Delta taxis has gone right down the Nick the last few years.

I booked the taxi with Delta taxis in advance from Liverpool Line street as I had a very tight timescale for a meete. My train was 4 minutes late arriving. I found my taxi where he refused to take me as he said that he had phoned me and I was late! No missed phone call on my phone! I explained my lack of time but he said he had another fare so tough. Not impressed. Found a black cab Daves Taxi who was brilliant - use him 07708256164

Used Delta taxis a couple of times recently and not impressed at all. Drivers just really unprofessional and unpleasant. Driver didn’t know where we were going but don’t they have SatNav? Also, completely ignored women in the back who had the directions. You would think a Liverpool driver would have some idea of the road names in Liverpool city centre.Delta used to be a good reliable firm, not anymore. Will not be using again as do not want to be driven by these strange people.

Don’t use them any more dropped my 70 year old mother off and drove off before taking her case out of the boot.
Locked out of her house for 3 hours in the cold they refused to return it to her new locks on her house after 4 calls asking them to return it to her ASAP but they refused, heartless and after 7 days still not returned it.
After all it was their fault driving off!!
Never trust or use them again

if I could give zero stars I could.
my 72 yr old mum got out the taxi the driver drove off with her shoping trolly in the boot called delta said fill in an online form she is 72?? I done this for her said she wud have to pay £8 to bring it back even though not her fault he drove off?? 6days of sitting in and waiting still no trolly numerous phone calls to delta but said not there problem its lost property??? disgusting treatment mum stressed has her medicated cream, glasses shopping ect and of course the trolly itself so cant shop without it..
DO NOT USE DELTA

I booked a cab to take us from a venue to Lime St, agreeing the time for pick up. 10 minutes after the cab was due but had not shown up, I called Delta. The man on the switchboard was unhelpful and rude. He said they couldn’t guarantee an arrival time. When I told him that we had a specific train to catch and needed the cab straight away he said that we should have booked it earlier. I told him that if it had arrived at the agreed time we would be ok and he just continued telling me we should have booked it earlier. We were then forced to walk to the station (in the rain and in a strange city, knowing that we would now miss the train) Luckily we were able to flag down a decent taxi and made the train (with 1 minute to spare). DREADFUL SERVICE from Delta.

Was waiting for a taxi around 11am outside broad green hospital on 19/7/19 a lady before me was getting in a taxi the lady appeared to have learning difficulties. It was raining heavy the driver put the ladies walking aid in his boot, then jumped into his seat while the lady was stood there asking for help as she couldn't open the door to get in the taxi, the driver just looked at her and stayed in his seat. The poor woman was getting soaked it took a by stander which was me to go over and help her into the taxi... which she was very grateful for. LORD only knows how she got back out the taxi with that ignorant driver. Very unprofessional service

Terrible agreed a pick up time and arrived an hour or more late . Why are people using them and hotels recommending them.
Just dreadful experience please book someome else .

Lots of angry drivers, drive around like maniacs speeding and getting aggressive towards anyone that gets in their way. Seen drivers on shift with passengers beeping, shouting, swearing and sticking their middle fingers up at other road users. After reporting this to delta they stated that all drivers are self employed and if they’re doing something illegal you should report it to the police, but they have no interest themselves in their own drivers behaviour.

Very poor service from two taxis when we stayed in Liverpool. The first one didn't know any of the places we wanted to go to and when we said we didn't come from Liverpool, his response was 'neither do I'. What sort of cowboy taxi service is this? Have they never heard of a SatNav?? The second one just didn't show up even though we had confirmation of the booking and a reference number! Will never use again if I come back to the beautiful city of Liverpool.

My son left a iPhone in a Delta taxi. I called the office and was told I can only report this via a web form. I filled this in and waited. I was told, "sorry, we can't find it". That was it. I asked if the driver had any customers after my son was dropped off only to be told that answering this would be a data breach. RUBBISH. I didn't ask for any information other than WAS there a customer afterwards. They are avoiding any basic information to help a customer trace an expensive phone left in their taxi. If there were no customers after my son used this taxi then all fingers point to the driver strange they will not assist in any way!

Do not go anywhere near this company. Complete cowboys. Pre booked a taxi 3 hours in advance explaining I was with my little boy of 6 so needed to ensure a taxi was available Never turned up. Called 4 times. Each time explained they were busy and if you pre book you are just in a queueing system. . Full of utter crap and worthless . They did not care Will leave you stranded

My friend and I want to thank Mike from Maghull for looking after us so well when we arrived two hours late from are flight from Split. He was so kind helped us with our cases really smiley and entertained us when travelling home as we had had a long journey. Thank you Mike from two single ladies who appreciated your kindness kind Regards Yvonne & Jeannette on the 24th May 2019 at Manchester airport. Ps Please let us know if you have read this message

I've used Delta for years and I can't believe how they have treated me. On Saturday I left my phone in a Delta Taxi, I rang Delta from my friends phone 20 seconds after getting out of the taxi and asked if they would ring the driver and ask him to stop as he was still on my road. They refused to contact the driver as it's not their 'process' for lost items. They made me submit an online form, which I got an immediate response saying that the phone hadn't been found, despite me only leaving the phone in the taxi minutes before. They don't take responsibility for their drivers actions as they say their drivers are self-employed so they're not responsible for them- basically allowing drivers to steal your property with no repercussions. I've not had my phone returned and have received NO help from Delta other than an email saying they cannot assist me further.

First trip to Liverpool checked into travel lodge asked best way into town was advised delta taxis and was not disappointed first taxi the driver was brilliant advised us where to go rung for a taxi to take us to concert has message on phone saying be with us in a minute and gave description of car and registration and did the same going home very professional

Needed a taxi to pick us up from Liverpool airport and take us straight to Anfield in time to make kick off. Landed early, phoned them to let them know, driver then phoned me to tell me where he was, when we got there he was nowhere to be seen, the switchboard didn’t seem to know what was happening, repeatedly told our driver was nearly with us, ended up waiting 20 minutes for a taxi that was supposedly already there. We arrived at Anfield 20 minutes after kick off, definitely won’t be using them again.

First trip to Liverpool and used Delta Taxis’s to get about and they were great, on time, friendly and a good price. Thank you we will be back x

Thieving bar stewards!! Got a cab on Christmas night, forgot the bags in the back containing the kids presents!!!! Called Delta within 5 mins of being dropped off and told to fill form in!!!! Shocking to realise these people know exactly where each car is at any given time!!!! Obvs it was our own fault leaving the bags in the boot but surely a courtesy call to the driver involved could sort the situation immediately rather than having to wait for someone in lost property to call me back!!! ABSOLUTE JOKE!!!!!!!!!