Denny's Reviews 

1,245
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the friendly and attentive staff for their efficiency and positive attitudes, often contributing to excellent dining experiences. Many people also appreciate the prompt service, noting that food often arrives quickly and hot. However, some customers also noted issues with food quality, reporting dishes that were cold, undercooked, or poorly prepared. A few other people also felt that certain staff members were rude or inattentive, leading to less positive experiences at specific locations.

What people talk about most

Staff

People report positive experiences with staff, with many reviewers praising the friendliness, attentiveness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting exceptional and friendly staff... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction with... See more

Location

Customers had ambiguous experiences with specific locations, with some reporting positive visits at places... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising the food,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING WHERE I WAS WAITING!!! RECEIVED CALL FROM DOOR DASH 2:30PM AFTER I HAD FINISHED EATING!!! ***EXCELLENT USE OF GIFT CARD ON ***D... See more

Rated 4 out of 5 stars

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. La... See more

Rated 4 out of 5 stars

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make su... See more

Rated 4 out of 5 stars

The workers was very nice and the place was clean, food came out quickly, hot and fresh, will tell other's to go and support the place, thanks for the service I got while I was there


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3.7

Average

TrustScore 3.5 out of 5

1K reviews

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3.7

All reviews

(1,245)

120 reviews in the last 12 months

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Rated 1 out of 5 stars

False advertisement

Hash browns were stale. Ham in the omelette was overcooked.

The restaurant had 3 customers including ourselves so it wasn’t busy yet the waitress had to be flagged down 3 times for water, boxes and the check.

To top it off, the sole reason we went was to use a “free” reward on their App. Well turns out is a bait and switch. If the Trump administration wasn’t so incompetent I might report the bait and switch to FTC. Apparently, you have to order the “reward” on a different menu but that isn’t advised until after the bill has been placed. The website makes zero mention of this process. It once again shows a huge disconnect between corporate management and technology.

I deleted the App and have submitted a request for my money and time back. Dennys is trash.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

So I ordered over the phone and it’s…

So I ordered over the phone and it’s automated . I verified my ordered twice . I go to pick it up and im missing a whole meal . The staff was rude and refused to give me my meal . So now im taking food home just for my roommate guess I won’t eat tonite

April 17, 2026
Unprompted review
Rated 2 out of 5 stars

We are REGULAR Sunday customers for…

We are REGULAR Sunday customers for some time. I usually leave the tip in cash, this morning i did not and used my credit card selecting an 18% tip. I just got home and looking at the bill the" pathetic management of this outfit" charged 18% on the TAX..what did the waitress do to earn that. They have just lost TWO REGULAR CUSTOMERS" Look forward to another Denniy's CLOSING !!

April 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Today we went to Dennys for breakfast

Today we went to Dennys for breakfast. Our server was Diana, she was just lovely and so patient with us as we kept changing our order. The rest of the staff were just great too, so friendly. Food was lovely and something on the menu for everyone, they even adapted a few bits for our fussy eaters.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Nicole was my server at Dennys

Nicole was my server at Dennys. She was super nice and friendly about everything even when things needed to be changed and when accommodations were needed. Also great food really fluffy pancakes.

April 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Overall disgusting

So we walked into the Denny's at 19 and 52 and was slapped in the face with a smell of dirt. I noticed that they had carpet so I assumed that's where the smell came from. It took some time before we were seated. When we were sitting there we noticed that a lot of food was not coming out very fast. If it wouldn't have been for my husband who just had a colonoscopy we would have probably left because it was so bad. After finally receiving our food we ate and had to wait for our check. After receiving our check I noticed that I was charged over 15 some dollars for a breakfast which consisted of two eggs, toast and sausage. I honestly did not even confront the server about that because all we wanted to do was get out of there as fast as possible. The whole experience was horrible there was no warm feeling from the staff and they definitely had no urgency to take care of their customers. And to top it off when I went to pay for our meal the credit card machine was so greasy and grimy that I actually felt like I was going to throw up. I work in the restaurant business and I would never recommend you going to that restaurant ever. The quality of food and service was definitely not worth the amount of money that you pay. We definitely will never return to Denny's ever.

March 30, 2026
Unprompted review
Rated 4 out of 5 stars

Denny’s Delivery

I ordered delivery through DoorDash. I got three breakfast items. Moons over Hammy w/hash browns and cheese, chocolate chip and banana pancakes, and one biscuit with sausage gravy. The sandwich and pancakes were great. I couldn’t eat the biscuit and sausage gravy. It did not look good. The only other thing were the hash browns which were undercooked. Overall, not bad and it was delivery through a third party.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE EXPERIENCE

NOW I USE TO BE A FREQUENT VISITOR TO DENNY'S IN MENTOR, OHIO TIL THE RUDENESS OF THE WAITRESS HAS CHANGED MY FREQUENCY. I HAVEN'T BEEN IN A WHILE SO I TOOK MY KIDS THIS MORNING AND THE WAITRESS WAS SO RUDE SHE THREW THE BAG ON THE COUNTER AND THEN AS SHE SAW I DIDNT LEAVE A TIP SLAMMED THINGS ON THE COUNTER AND WAS LIKE YOU COULD HAVE HURRIED UP SMH JUST RUDE AND IGNORANT FROM THE START EVEN GETTING SEATED BY HER SHE HAD AN ATTITUDE BUT I TRIED TO KEEP MY COMPOSURE AND JUST SAT AND THEN GOT MY DAUGHTER DRINK ORDER WRONG AND I ASKED FOR ALL SAUSAGE SHE BROUGHT ME BACON SMH JUST AN ALL AROUND IGNORANT AND RUDE

March 28, 2026
Unprompted review
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Rated 1 out of 5 stars

To Denny's Corporate Headquarters,

To Denny's Corporate Headquarters,
I am writing on behalf of multiple customers who have had the same disappointing experience at the Denny's location in Eloy. This is not an isolated complaint we are a community of loyal, longtime customers who have watched this location deteriorate rapidly over the last three months.
The food quality has dropped significantly, undercooked pancakes, burnt eggs, cold hamburgers, and coffee so strong that even a retired truck driver couldn't drink it. The waitstaff is either nowhere to be found, constantly in the middle of a shift change, or unable to provide items listed on the menu.
But the biggest problem is the new management. The manager is rude, dismissive, and unprofessional — both with customers and with her own employees, which explains why the entire staff has quit. When a loyal customer simply asked about the change in personnel, the manager became visibly angry and refused to answer basic questions. That is unacceptable.
The Denny's in Eloy used to be a place where customers felt like family; warm food, smiling faces, and servers who knew your name. Today it is a dysfunctional, angry, and unprofessional environment that drives away the loyal customers who kept it running.
We drive many miles only to stop here and receive this kind of treatment. The community has noticed, and the conversation is already spreading on social media.
We sincerely hope corporate takes immediate action before this location closes and before the manager is forced to find a new job... somewhere between hell and Siberia.
Sincerely,
Concerned and Former Loyal Customers of Eloy Denny's

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

I'm ashamed of Cortland Denny's and will never eat there again!

I was having breakfast at the Cortland, NY Denny's on March 5th when I witnessed a male server abusing and co-worker it made my stomach sick. This male who was African American was working with a White Woman when he started following her around the restaurant, swearing and yelling at her using very bad language towards her. The poor girl did not approach him or react in any way, she just tried waiting on her tables. He screamed F@CK YOU in the middle of the restaurant at her then I heard him threated to have her beatup by his girlfriend. The manager witnessed all of it but did nothing.
Is this how Denny's allows their employees to be treated while at work? This guy broke many employee laws and nothing happened to him. I will NEVER pay for another meal at Denny's in Cortland. Shame on all of the Management Team and Owner-you should protect your employees from harassment and a violent workplace not to mention fearing for their lives. You should all be re-trained on employee laws or hire a qualified management team and that male server should be fired before a lawsuit is filed again your restaurant!

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Me and my brother eat at Denny's Pan…

Me and my brother eat at Denny's Pan cakes and bananas and cream is my favorite My brother likes the chicken strips I only like to get a table that Tiffany takes care of . She's a awesome waitress and is on point always If I'm going to eat at Denny's I want Tiffany to take care of us She's is the best

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Worst Experience at Dennys of Orville Essex Maryland

If there was ZERO star I would give it to them. I ordered food and was called telling me.that my food was ready at 12:27 am eastern time. I drive there for about 10 minutes. When I got inside they told me thst my food was not ready and had to sit and wait few minutes. ( this was their chosen words) So, I waited, waited other people came ordered paid and left me feeling like I was invisible. Each time O asked the answer was few minutes then I waited until around 01:45 I was forced to call while I am inside the restaurant watching I'm and outgoing customers. They told me to wait few minutes at around 02:10 one gent brought incomplete broken meal and me to have made a mistake of calling for my order update and that they got no control over what they tell certaincustomers. (Seriously?!?!) Right now I feel reliving the same nightmare today. Then they told me That I wi have to wait for another 45 minutes for my order to be fixed . Then I was tired and had work starting few hours I gave them what they wanted to leave my money and food and what I went home with Sorry for the inconvenience.

March 7, 2026
Unprompted review

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