Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... See more
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See what reviewers are saying
How can you try this stuff Find out it is rubbish and not as described Then be told no refund for poor quality because you have tried it You wouldn’t know unless you tried it Avoid
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... See more
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... See more
Company details
Information provided by various external sources
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Contact info
United Kingdom
- sales@dentaldirect.co.uk
- www.dentaldirect.co.uk
2.9
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and prompt service
Excellent and prompt service and delivery. Very happy with this purchase and will do so again.
February 8, 2020
Unprompted review
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Excellent product and the service and…
Excellent product and the service and delivery were first class thanks again
February 8, 2020
Unprompted review
No worries about dealing with these…
No worries about dealing with these people
February 8, 2020
Unprompted review
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All arrived as described and well…Quality products & Fair prices.
All arrived as described and well packaged. Excellent value. Fair prices.
February 7, 2020
Unprompted review
Goods arrived on time and with a 10%…
Goods arrived on time and with a 10% discount for my next purchase, how good is that!!!!
February 7, 2020
Unprompted review
Took order with faster delivery option even though they had no stock. Didn't tell me it would be 3 weeks wait for product until I chased them.
Be aware that even though an item may show as in stock, and they take your order; I even paid for the faster shipping option; that means nothing. The item may well not be in stock and then they just sit on the order without telling you. It was only when I queried why the order was still pending and had not been dispatched that they admitted they had no stock and were hoping to acquire some in 3 weeks time! Terrible way to run a business. I've never known anything like it. They weren't even going to tell me about the delay! Get a better stock control system to reflect on your website and communicate better with your customers. Awful. Avoid.
February 7, 2020
Unprompted review
Good product
Good product, delivery took a bit longer than I thought
February 6, 2020
Unprompted review
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Ordered a week ago, nothing yet.
Ordered a week ago, 1st class postage. Got an email to do this review, yet our order has not even turned up yet. Hopefully it'll show up soon.
February 6, 2020
Unprompted review
Excellent prices and fast delivery
February 4, 2020
Unprompted review
Reply from Dental Direct
Hi David
Thank you for the feed back, always welcome.
Paul
the product helps my wife to brush her…
the product helps my wife to brush her teeth without the strong taste of peppermint which would normally burn her mouth
February 3, 2020
Unprompted review
Reply from Dental Direct
Hi Bob
It’s a great product, glad it helps your wife.
Paul
5stars all the way
February 3, 2020
Unprompted review
Reply from Dental Direct
Hi Christopher
Thanks for the 5 stars.
Paul
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Always had excellent helpful service…
Always had excellent helpful service from Dental Direct. Unflavoured toothpaste has been a godsend as my child gags with the smell of mint.
February 3, 2020
Unprompted review
Reply from Dental Direct
Dear Customer
Glad to hear the feedback, it is a great product and always popular.
Paul
Great value and free postage
February 3, 2020
Unprompted review
Reply from Dental Direct
Hi Susan
Glad to hear you positive comments.
Paul
I'll be shopping here again. Good service.
A fast, reliable and competitively priced site. Simple and transparent site with good deals available.
February 3, 2020
Unprompted review
Reply from Dental Direct
Hi Bernie
Glad to hear we did well.
Paul
My order
Put my order in came quick even phoned me to check what colour toothbrushes I wanted excellent customer service.
February 2, 2020
Unprompted review
Reply from Dental Direct
Hi Beverley
Glad to hear customer services did a good job.
Paul
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Another faultless purchase
Another faultless purchase. Easy to order and prompt delivery. Recommended.
February 2, 2020
Unprompted review
Reply from Dental Direct
Hi Derek
Thanks for the 5 stars.
Paul
as always very quick and efficient
February 2, 2020
Unprompted review
Reply from Dental Direct
Hi Jill
Always good to hear good comments.
Paul
Reply from Dental Direct
Hi Beatrice
Always good to hear good comments.
Paul
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