Dent Wizard Reviews 

541
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Had an email and text confirmation of my repair appointment tomorrow. Rearranged my day to be at home. No confirmation text 3 days prior to appointment or today, as was stated in the text. I calle... See more

Rated 5 out of 5 stars

Yes their booking system is awful, like other reviews have commented, but I cannot give less than 5 stars for the service I received today for an alloy wheel repair. The technician, Dan, texted me a... See more

Rated 5 out of 5 stars

Fantastic job. Darren replied to my query promptly and made an appointment. Came as arranged keeping me updated on his ETA. Removed the dent on my Tiguans passenger door, what a job can't thank Darre... See more

Rated 5 out of 5 stars

Alloy wheel repair completed today at home as planned. Technician arrived nice and early, prompt repair and very polite .... what a fantastic result wheel looks brand new 👍 Great to see local comp... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Your dent repairs are in the hands of experts. With over 2,000 technicians located throughout the UK, Europe and North America we are the world’s largest dent removal specialists.


Contact info

3.2

Average

TrustScore 3 out of 5

541 reviews

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3.2

All reviews

(541)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Mercedes 20" Alloy Wheel Repaired

I'd kerbed one of our 20" wheels on our 9 month old Mercedes less than 2000 miles and needless to add not exactly pleased with myself. Initial contact created an appointment in August which was useless however as soon as I telephoned this was immediately change to this week.

Piotr (Peter) came to do the job and was absolutely brilliant in finishing without a trace of any problems at all, highly delighted at such a professional approach, attitude and skill reflected in his work.

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

Exemplary service and customer focus

Craig Wilson attended to an alloy wheel repair to my BMW X5 M Sports on 19th June on time and made an excellent repair to the damaged rim. His professional approach and skill were of the highest standard and I would recommend his services.

June 27, 2019
Unprompted review
Rated 4 out of 5 stars

Great work, poor admin support.

The guy who came to do the job was great and has done a fantastic job. Getting a suitable appointment was a nightmare though. in the end after several failed attempts and the people in the office completely ignoring that options I sent I settled for changing my work schedule as it was easier. Not how it should be!

June 27, 2019
Unprompted review
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Rated 4 out of 5 stars

Technician good and job completed

Technician good and job completed. However on a previous visit by another technician he sprayed the drive and left a mess.Npt impressed by the time it takes to get a date for the work and they seem to change appointments without notice. Overall not happy with the service we that we have paid for. .

June 21, 2019
Unprompted review
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Rated 5 out of 5 stars

James

James did an excellent job on my alloy today. It’s now looking as good as new. Would highly recommend

June 19, 2019
Unprompted review
Rated 5 out of 5 stars

Flawless repair

Flawless repair, James done two of my alloys, you wouldn’t even think they were damaged. Thank you

June 18, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic job done by James

Fantastic job done by James. Called day before to arrange, called when he was on his way, very reliable and his skills are amazing. A credit to DWV!

June 18, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic job

David did a fantastic job on the scratches on car, looks like new again. He was very friendly and put us at ease immediately he is a credit to Dent Wizard.
I would highly recommend using them, so quick and efficient.

June 17, 2019
Unprompted review
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Rated 1 out of 5 stars

Second appointment today cancelled…

Second appointment today cancelled again 0800 because Wayne off sick again been waiting 6 weeks since first appointment cancelled because Wayne off sick having waited 6 weeks for that
Been waiting since Feb 2019 for this Mercedes body care plan to do what I paid for seems I wasted my money and agents dent wizard wasting my time again

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Dent Wizard

My appointment was scheduled for the 10th June and the technician (Sean) was prompt and courteous on arrival. Very professional and the work carried out to a very high standard. Hope I don’t have any more scratches but I am reassured that this service is very good and I’m so glad I took out the insurance on my new car.

June 15, 2019
Unprompted review
Rated 5 out of 5 stars

great service

Although technical (van breakdown) caused a reappointment (10 days later). The work was carried out well and the technician was great (James). Very happy.

June 14, 2019
Unprompted review
Rated 5 out of 5 stars

I am giving 5 stars BUT

I am giving 5 stars but I would like to provide the following feedback to the management so they can improve. Initially, the job was scheduled to be carried out on the 4th June 2019, however, the technician called me a day earlier in the afternoon to inform me that he would not make the appointment on the 4th due to unforeseen reasons. I accept that these things happen in life but what would be taken into consideration is some customers have to take a day or half day off to be available and to cancel at short notice it is not helpful.
Also, it would nice for customer service to be made aware of the cancellation and to contact the customer to re-schedule without having myself to contact them and re-book another appointment.
On positive notes, a quick appointment was arranged 3 days later. The technician, Adam was very professional and did an excellent work. All in all, a big thank you.

June 14, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent service from David Bissett…

Excellent service from David Bissett when repairing my alloy wheel. Having scratched it, I can’t even see where scratch was. David phoned the night before to confirm arrival time and completed job in no time. Have recommended to a friend. Thanks for great service.

June 12, 2019
Unprompted review

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