Dent Wizard Reviews 

Spent most of the day trying to fix a small scratch but couldn't match the paint ,came back and match was good but left paint runs and dimples ,when I raised this I was told that's the best you'll get doing it outside, so why offer the at home service I'd have taken in in somewhere. Also my alloy had kirb damage and was told by the technician some vans have the equipment to do this but he didn't and reported it to my warranty company as corrosion so they have rejected my claim.
Do not use j am now going to repair smart at my own expense..

I’ve just had a door dent fixed on my Volvo by Iain. I’m very impressed by the paintless repair which was perfect and also at a very fair price. Iain was also a very pleasant guy and a pleasure to deal with. I’d definitely recommend.

I have never dealt with such a company before. You can't get in touch with anybody. You receive an invoice for the deposit via Paypal which is impossible to pay. They say there system are being updated-when?
I strongly object to a message saying my payment is overdue when it is all the result of the incompetence of Paypal

Andy from Shrewsbury is top notch. Used him in the past and today removing some small dents from my classic car. First class job.

Anson from DWV did a fantastic job and was very polite, would highly recommend anyone to use Anson and DWV!

Thanks
Jamie

Brilliant service 5* Sarah did such an amazing job we now have practically perfect glossesy wheels.

One very satisfied customer!!

I contacted the local Dent Wizard at the end of March and got no response. I then contacted Dent wizard direct via the website, I got an acknowledgement that said I would be contacted within 24 hours. Now a month later I have heard nothing from either enquiry.

MY ADVICE: If a company do not have the courtesy to respond to a business enquiry why on earth would you trust them with your car? PLEASE TAKE YOUR BUSINESS ELSEWHERE - You will be pleased in the long run.

Have used this company over 3 years on several occasions for both alloys and paintwork.Two technicians, Mark andDave have both provided excellent service and 'As New' results. Am intending to renew my insurance which has proved to be excellent value.

Don’t use this company, Technician refused to do cosmetic work due to minuet dent, insurance company cancelled claim, car never fixed.

From the date when I reported the dent to my insurance, it took about 3-4 weeks to get the dent repaired. Luckily I was off on the day that they suggested they would be available to make the repair.

I was given good communication about the technician arriving. When he did turn up he was very professional, got to work straight away I just left him to it. Went back out to him about 20 minutes later and he was pretty much done. His name was Martin and he was really nice. Did a brilliant job, you can't even notice the dent even if you shine the torch on the spot.

My only reason for putting 4 stars, is that normally it would be very difficult for me to book this service as its only Monday to Friday. I normally work Monday to Friday and I leave my car at a depot and out driving all day. So they wouldn't even be able to visit the car whilst I'm at work. It just so happened I had a random day off and that was the day they booked it for.

If you can arrange a time to have your dent repaired by them I would highly recommend their services.

A first class service for cosmetic repairs to alloys and bodywork!
A few weeks after buying my new car in March I found a scuff mark on the rear wheel arch and then found a small chip and a scratch on the rear driver's side door. I'd bought a DWV policy, which allowed six claims per year on wheels and body work, and was amazed at the quality of the repairs! You really cannot see where the marks had been!
Since then I have had two scrapes on alloy wheels repaired by DWV and the wheels look brand new again!
All this work is carried out at your home, which is far better than having to drive to a garage and wait around while the work is done.
The technicians are friendly and efficient and communication is excellent, with regular texts or calls informing you of arrival time.
If you have any cosmetic damage on alloy wheels or bodywork you will not find a better service!

Used his company to Repair a small dent in my driver side door.

The work they carried out was fantastic and I will be using them again if I need is required

There are some scathing one star reviews here and some top five star ones. I guess the key message here is check the reviews for the area you live in, as there are clearly some shabby operators mixed in with the good ones. I used Nelson Rodriguez at the Aylesbury branch and he did a thoroughly professional job. I would not hesitate to recommend him or go back if ever I need to.

I wouldn't recommend Dent Wizard to work on any customer cars, their work is ridiculously awful horrendous, disgusting and despicable, the worst workmanship I ever come acrossed in my life. I will not recommend this cowboy, back street technician, no garage to work on customers car! They send a "so called technician", yesterday 8.9.21 to remove some scratches marks on my Mercedez A class, they used a 1k locker, making my Mercedez, shiny silver colour turn matt, not only that, the scratches marks still on my car, infact it got worst, the technician used the buffer goes down too deep on my car, making the color looks faded on my car, everywhere on my car, they work, is different, different patchy mark,scratch remain the same! Stone chip marks in the work that they had done on my Mercedez. They work on customer's car on the side street. When you dealing with silver colour cars, you should repair the colour in a oven, not on the side street. However, they haven't put enough locker on my car to protect the area they work on from stone chip. Stone chips all over the area, its awful and terrible. Their contractors are very inexperienced, he stated yesterday's that they're trying out a new product on my car yesterday 8.9.21 how can you try out new products on customer car? You suppose to know the right product to use on customer car, if you have any experience! Compound mixtures are still left back all over my car and in the front bumper from yesterday 8.9.21 and from the 16.8.21. These are the company Mapfre used to work on customer's car, right, very awful.

Twice now, 16/8/21 their fist technician came to work on my car, and he done a botch job, and yesterday 8/9/21 the second technician came to improve the work but instead, it's got worst, this is horrible, horrible unbelievable to think these sort of company are still operating! Why are insurance using and recommending cowboys, operating without a garage who aren't even professional at their work, who doesn't have a garage, who is damaging the environmental, working on the side of the street. Its ridiculous to think their work is standards, it's absolutely sh*te and horrible and insurance company are still recommending them. DENT Wizard in Morley Leeds, West Yorkshire are the most horrible company to use to repair your car, unless you don't love your car. They leave more scratch marks on your car, you can strike a stick on the car to light fire, that's how rough they make the texture of your car feel after they completed the work! My car was smooth and shiny now is rough! Dent Wizard should not be operating because they do not meet the full requirements of repair!

Furthermore, the manager David Sergeant who called me up yesterday to say that, "the work is done and he's happy with the result", you're seriously 😀🙄this only explains that you, yourself doesn't have a clue and shows your lack of experience too!!!

It's a shame this review doesn't give me the option to upload the photos of repair!

I’ve sent a WhatsApp message for a quote and had no response. Website is misleading promoting great service and feedback of quotes. Just because no one has gotten back to me in almost two weeks, I would not recommend.

We recently had the misfortune of picking up a dent on our brand new(1week old) car, Leon was recommended to us by several different people.! Great communication and super service we now have a new dent free car again.! Lovely chap to deal with. 5 stars
Graham Talbot

I have copied this to Listers Jaguar in Droitwich.
Well I was ready, but they were not. It took you 3 weeks to arrange and then you failed in every way possible.
Not a good advertisement.

The chap who came, was nice enough but he was not even aware of where the damage was despite all my photos sent to you.
Further more he was unaware of my paint type and had to check on my car.
He could not even start the job as he had no paint!
This was rubbish management and a waste of time for all of us.
Time for Dent to learn communication skills, management in job preparation and customer service!

Website says nationwide repairs but should say only if the technician can be bothered travelling to you! I live in formby so site directed me to Stewart who covers southport (and surrounding areas), I am about 15/20 minutes down the road. After whatsapping pics he came back and said he doesn’t cover that area. When I asked if I called the office would they tell me who did he replied he did but wouldn’t travel that far out? I would have paid a premium for a home call but clearly they don’t need the business…

I sent an email, with pictures attached, expecting a call or reply to the email within 24 hrs as stated in the company website. A week later - nothing. The website states any problems, contact your local rep. The phone no goes to vm which says send a text or whatsapp. I did - still no reply. If you are in Shrewsbury, don't bother, go elsewhere, as I did.

They came and did some repairs but the gentleman who came could not do one, he advised he would arrange for another person to come and do it.
They made another appointment and the gentleman who came the first time turned up but could not do the repair as he previously said it was not something he did, he promised to sort his company out.
I am awaiting for the company to get in touch!