No delivery after 2 months
No delivery after 2 months. Very bad customer service
May 26, 2023
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1.2
Bad
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Terrible company!
This is an absolutely terrible company. I waited for about 3 months while they kept telling me to be patient. Called customer service and they said to call warehouse, without giving me a number. Then per email, warehouse said contact customer service. Finally, when Christmas passed, I cancelled it. Even then, it took them a week to just cancel it, then they ask for the IBAN. I assume by March I will get my money.
Really useless business - surprised they have not gone under. Avoid at all cost, you're better off making the knife yourself. The website delivery times are total lies. I told them to adjust it because it said 7-10 days and they said they did, but they didn't.
January 22, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.