Design Eminent Reviews 

156
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

They can sell but have no clue about website development and project management. Check out Ninolife.com and you see what I mean DESASTER!!! after almost 20 rounds of feedback even basic functionality... See more

Rated 1 out of 5 stars

I Paid for my logo design package, but they would not release it to me. They said I needed to pay an additional $399 for the file. After 45 minutes on the phone with various supervisors, I was told th... See more

Rated 1 out of 5 stars

Was in the buying process. They lied to me so that i would pay more for something that i did not need. Designproficient and Designeminent are under the same company! Designeminent offered me a payment... See more

Rated 1 out of 5 stars

Terrible Company! Great communications until you pay them. Lies and miscommunications. I have screenshots and texts to show it! Beware of Nathan and Dale in particular. Promise to call back and do... See more

Company replied

Company details

  1. Web designer
  2. Art Supply Store
  3. Business to Business Service
  4. e-Commerce Solution Provider
  5. Graphic Designer
  6. Media Company
  7. Online Marketing Agency
  8. SEO Service

Information provided by various external sources

We’re a creative design agency with expertise in exceptional and out-of-the-box design solutions for existing and emerging brands.


Contact info

1.2

Bad

TrustScore 1 out of 5

156 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(156)

1 review in the last 12 months

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Rated 5 out of 5 stars

Website/logo/email integration

Great experience working with these guys!

Fast response time to requests and changes!

Will work again on future projects!

October 11, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Jonathan,

Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time.:)

Thanks and regards
Team Design Eminent

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Rated 5 out of 5 stars

I liked their work and reasonable.

I liked their work and reasonable.
They delivered their work in a timely manner and will use them again.

October 11, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Dominic,

Thank you so much for taking the time to leave us this amazing review:)

Thanks and regards
Team Design Eminent.

Rated 1 out of 5 stars

It was very good deal in the beginning only

It's a very bad deal,
The team are very nice, but in the end they have to demand you a lot of money.
I did my website withe them but it's hacked by some one and they did not secure the website and they need more money to secure it.
No one will give you website without security.

October 10, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Saleh,

We are happy to hear you had a positive experience. We really appreciate your views of our work and would love to serve you next time.:)

Thanks and regards
Team Design Eminent

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Rated 4 out of 5 stars

Very happy with the results and the price. Sales team too pushy.

I used Design Eminent for my new law firm's logo, which was designed by Sarah Martin. She did a great job and I am already receiving numerous compliments on it. The sales team has been very pushy on getting additional packages ASAP since Day 1, which is why I am giving 4 stars but other than that, the work has been great and the price has been very fair. I am very impressed with Sarah Martin's quality of work. She works fast, well, and is responsive. I'll keep working with her.

September 16, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Marie,

We're happy you had a Good time with us!

Thanks for your trust, we're thankful for amazing customers like you.
We hope to serve you again soon :)

Thanks and regards
Team Design Eminent

Rated 1 out of 5 stars

The Very Definition of Criminals

When I started working for the company I was so impressed with how fast they worked and the professionalism of the team when they designed my logo. Once the website design started it was absolutely terrible. Not only do they hit you with hidden fees, promise you there are no more fees, then hit you again with more but they STEAL your money and commit fraud. I asked to have the login for the website so that I could help them fix spacing errors instead of trying to explain over the phone or messaging system. I didn’t hear back after a week so I asked again and then received a notification from my bank that $350 was taken from my account from them. I immediately talked to Ferris Marven (my account leader) and was told that’s what it cost in order for me to get a login. I related that they most definitely did not have my consent to take money from my account. I was told that day (Monday) and the next (Tuesday) that the refund was processed on Monday. Tuesday I talked with Dennis Taylor who is Ferris Marven’s boss who again told us the refund was processed Monday. By Friday we talked again with Dennis who related no refund was processed but was assured that the refund would be processed after the phone call. The next Tuesday comes around with still no refund. We talk to Dennis again who assures us the refund was processed on Friday and that he will provide receipt of refund. By Thursday we have continued to not receive money that was stolen from our account. We talk to Dennis who says he will provide receipt. We eventually talk to the CEO of the company Jerry Miller who relates they do not refund money. Remind you this is money they have stolen from my account without authorization. Jerry Miller the CEO says he is doing us a favor to refund our money in a MONTH! I cannot in good faith recommend this company to anyone. The worst customer service I have ever received, I’ve been lied to, I’ve been stolen from, and even the CEO does not care!!

September 5, 2019
Unprompted review
Rated 4 out of 5 stars

Gwen for Office

I am well pleased with my website. The professionalism and attention to detail. Although, I'm personally not aware of the time, attention and detail that goes into the work behind the scenes, my technician, Joshua worked tirelessly for me to ensure I was satisfied. I gave four instead of five stars because I wanted the page quicker than could be delivered, although I was provided the proper delivery date upfront.

-Great Job,

Gwendolyn Bell

August 31, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Gwen,

Thank you for the wonderful review and for taking the time to share your feedback with us :)

Thanks and regards
Team Design Eminent

Rated 5 out of 5 stars

Amazing fast and responsive staff, Thank you Jay Barry !

I just finished my project with Design Eminent yesterday and I have to say I am very pleased ! As soon as you sign up with them they assign you a particular contact. I was assigned to Jay Barry and he is amazing!, we went back and forth multiple times because I am very picky and that is why I got the packet that allowed as many corrections as I need and I am happy I did. Jay answered my messages the same day ! and had the fix done in no more than 2 days, sometimes the same day. Thank you to the crew and great job !

August 29, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Jennifer,

We are happy to hear you had a positive experience and we appreciate it. :)

Thanks and regards
Team Design Eminent.

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Rated 5 out of 5 stars

Thank you guys for all good services - Thank you, Ally Shaw!

Thank you guys for all good services, especially thank you @Ally Shaw, you're so friendly and always giving me the support quickly & immediately for what I need to do for the logo.

I purchased "Professional Logo Package" and it worth the money, you only need to share your ideas and you will get exactly what you want with unlimited revision + support. I will recommend "Design Eminent" to my friends and I will place another order next time.

Keep up the good jobs and wish you guys get more successful and more customers.

Regards,

August 28, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Thank you!!! for taking the time to share your positive experience with our business. We really appreciate your views towards our work, and would love to serve you next time.:)

Thanks and regards
Team Design Eminent.

Rated 5 out of 5 stars

I was very impressed with their…

I was very impressed with their customer service.

August 22, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Michael,

Thank you for leaving such a nice review. We are glad that you loved our services. :)

Thanks and regards
Team Design Eminent.

Rated 5 out of 5 stars

Sarah Martin at Design Eminent made my experience great

Design Eminent employees helped me every step of the way from the moment I entered the site. Once I placed my order my project manager Sarah Martin kept me updated daily and made sure my requested adjustments were correct. Files with the logo was delivered as requested. Sarah Martin was great 👍.

August 16, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Zachary,

Thank you so much for taking the time to leave us this amazing review.

Thanks and regards
Team Design Eminent.

Rated 5 out of 5 stars

Ian from designeminent was very easy to…

Ian from designeminent was very easy to work with and was able to navigate me through the logo process very quickly and was very friendly. I would recommend him to any person looking have a logo design.

August 8, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Sean,

We are happy to hear you had a positive experience with us. Thank you for the wonderful review and for taking the time to share your feedback:)

Thanks and regards
Team Design Eminent

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Rated 1 out of 5 stars

This company LIES and will try to scam you!

I Paid for my logo design package, but they would not release it to me. They said I needed to pay an additional $399 for the file. After 45 minutes on the phone with various supervisors, I was told they would release my logo immediately, but never did. Designutility, Designproficient and Designeminent are the same company. As for someone who is thinking about getting work done, STAY AWAY as they will LIE and scam you into paying more AND you will NEVER receive the product you initially paid for. Consider yourself warned.

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Best company ever !!!!

I'd like to compliment one of your employees, Sarah Martin for the excellent service she provided me. Sarah Martin helped me in getting and designing a beautiful logo that I really love .

I have been extremely happy with the service I received. However, Sarah Martin professionalism and ability to design a logo beautifully and quickly exceeded my expectations.

Within a few hours , she was able to design a beautiful logo that really shined.

Such a commitment to great customer service is to be commended. If your looking for a logo I definitely 100% recommend them. Thank you Sarah Martin

August 6, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Avraham,

We are so grateful for your kind words. Thanks for sharing your honest review with us :)

Thanks and regards
Team design Eminent

Rated 5 out of 5 stars

Great customer service and…

Great customer service and communication skills. My designer was Ally Shaw, he was very responsive and on time. Thank you Design Element!

August 1, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Marshall,

Thank you for your honest feedback and We are glad that you loved our services :)

Thanks and regards
Team Design Eminent

Rated 5 out of 5 stars

The Design Eminent Team and especially…Great Work

The Design Eminent Team and especially my account manager Jay were awesome to work with and turned our project in a timely manner. My colleagues were impressed with the turn-around time and creativity used in our logo design work. I will use DE again for future work

July 29, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Mike,

Thanks for leaving us such a wonderful review. We are glad that you loved our services :)

Thanks and regards
Team Design Eminent.

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Rated 5 out of 5 stars

Very Satisfied Customer

I was satisfied with the customer service and the quick delivery of my logo! I love it!

July 22, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Thank you for your valuable feedback. :)

Thanks and regards
Team Design Eminent.

Rated 5 out of 5 stars

Great Service and Very Responsive

Great Service and Very Responsive. Thanks Jeremy!

July 18, 2019
Unprompted review
Design Eminent logo

Reply from Design Eminent

Hi Matthew,

Thank you so much!!! We strive every day to improve our services and your feedback inspires us to continue working in the right direction.

Thanks and regards
Team Design Eminent.

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