Designer Handle Reviews 16

Awful company to deal with and it shouldn't operate on this market.
It's been almost 1 month since I placed my order. Nothing has been delivered. I emailed the team asking for an update but no response on my emails. I called them up and they advised they don't have my items in stock. I asked for a refund but they just ignore. Case is now raised with PayPal to recover the payment to these scammers. Avoid them!!!

Customer service is terrible.
3 weeks now , said it was fast and free delivery. Jokes.
Does not respond when asking for refund.
Looks like ill have to ask cc company to get money back.
Nightmare company.
Would defo not recommend.

Received the item damaged. They said it would be replaced on several occasions but I never received it after chasing. They also ignored my request for a refund. I had to raise the issue with my credit card company.

Their customer service is unprofessional and practically non existent. I even received responses from a personal gmail account (against GDPR)

Cannot contact them, no confirmation email. so far seems like a complete scam.

Just got the delivery of my door handles. very please to see the quality of the items. service was great. no hesitation to recommend them. cheers

I found their site through internet and call the company for my letter plate. The guy on phone was very efficeint and had very good technical knowledge about the stuff. I just gave them the size of my existing letter plate and they found me exact replacement. I am very happy the way they resolve my problem.

just wanna thanks guys.....
my client is happy to get the handles in time.

I needed to find some polished brass door handles to match existing. Designer Handle had a good range of polished brass handles that enabled a very good match. The quality seems very good (time will tell) at a very good price point. Delivery was fairly quick and the products well packaged.

Designer Handles provided a great service. I was a bit worried when I couldn't get through on the phone, but Sara was excellent via email; very responsive and went the extra mile to make the service superb. Product was excellent and price was very competitive. Delivery was on time as promised. I can thoroughly recommend them.

Got the handles quickly and in perfect shape. I will not hesitate to place and order again.

Good communication at every stage of the process, items despatched using royal mail special delivery and arrived promptly and well packaged. Wouldn't hesitate to use them again!

My order was delivered to me on time, the quality was great .... will buy again with these guys!!!!!!!!!

When I received my order I realised that I ordered the wrong product. I called them up, returned the goods and got sorted very quickley. Very please with their service.
Thanks

My mom ordered some door locks and window stays with these guys, We got the order on time and everything was just perfect plus they delivered it for free, Big Thumb up !!!!!

I placed an order last week and got my parcel in just 3 days, the quality of handles was excellent, Good Communication and great services!

I recently ordered some Door Handles and Locks online due to their high rating on the internet and got very pleased with their express service. I received my order in 3 working days as promised by their staff. I compared their prices with other websites as well and realised that they are not only fast but cheaper then others as well. Very happy after my purchase because all the goods have minumum 5 years guarantee