DESIGNER HELMETS Reviews 123

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ended up requesting a full refund after being unable to find a suitable helmet. Communication was extremely good and very quick. I received my full refund quickly and with no issues at all. I receiv... See more

Rated 5 out of 5 stars

I ordered my new helmet on designerhelmet.com, since I couldn't find the design I wanted so badly anywhere in switzerland. Because I didn't get an automated order confirmation (or any confirmation a... See more

Rated 5 out of 5 stars

I was looking for a clear visor for my Bell Custom helmet, which comes supplied with a tinted visor. After a fairly extensive search on the interweb, which came up with either overpriced goods or a s... See more

Rated 5 out of 5 stars

I Had poor after sales service from my original helmet supplier but the guys at Designer Helmets went that extra mile and sourced the item I required, keeping me informed of order progress all the tim... See more

Company details

  1. Motorcycle Shop
  2. Motorsports Store

Written by the company

Buy motorcycle helmets, visors & accessories online from DesignerHelmets.com. Fabulous Service & Free UK Delivery. Run by Bikers for Bikers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

My first purchase was a pain.

My first purchase with this company and it didn't go to plan. First helmet had flaws in the checker design, very easy to spot so I've no idea at all why it got past the manufacturer's quality control, even DesignerHelments had spotted the flaw as I'd spoken with them to have them replace the lid. Why the heck didn't they just email me and return it to the supplier??? So annoyed! Then they wanted me to take it to the nearest shop to have it sent back to them, I said no way, you must do the leg work and get the courier to pick it up. By the way, don't call DesignerHelmets phone number begging with 08 it's a Premium Number... So it cost me about £2 to call them to rectify an issue of theirs. More annoyance!! In the end after over a week from start to finish I received a helmet that was excellent. Shame it wasn't like that the first time..

March 17, 2021
Advertisement
Rated 5 out of 5 stars

Dispatch and delivery was very quick

Dispatch and delivery was very quick, however upon receiving the items there was an issue, this was sorted very quickly by Joseph, not being very tech savvy I was worried but he made the process straight forward and painless. Overall very happy.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Bell Custom 500 Visor

I was looking for a clear visor for my Bell Custom helmet, which comes supplied with a tinted visor. After a fairly extensive search on the interweb, which came up with either overpriced goods or a sold out sign, I came across Designer Helmets. Their pricing was fair, and it came with free delivery. Bonus! Order arrived a day early by UPS, well packaged and exactly as described. Wouldn't hesitate to use Designer Helmets again.

January 27, 2021
Unprompted review
Rated 1 out of 5 stars

Not fair trading

I searched hard to find this helmet, was sold out everywhere and I was very pleased when I came across with your organization saying that the helmet could be delivered in 5 days.
Not truth, the helmet was not available, was also sold out.
So, you should be more careful advertising your products, and controlling your stock.
I feel strange that you made a debit on my credit card not having the product in stock , not fair trading.
Because I was purchasing this product in pounds and I'm in Europe €, I paid commission that will not be refundable .

January 22, 2021
Advertisement
Rated 3 out of 5 stars

Helpful if you could inform me of…

Helpful if you could inform me of delivery time

January 19, 2021
DESIGNER HELMETS logo

Reply from DESIGNER HELMETS

We sent you an email advising of a potential delay as soon as we saw your order on 13/1/21 regarding the delays due to covid, brexit as well as the severe snow weather.

Maybe this had gone in to your spam folder and we apologise for the inconvenience and upset.

Rated 5 out of 5 stars

Just bought a momo open faced helmet…

Just bought a momo open faced helmet for my scooter, found them extremely competitive, both price and range wise, excellent communications and efficient delivery in a double cardboard box with-lots of bubble wrap. Would highly recommend and would use again Thank you.

January 18, 2021
Unprompted review
Rated 5 out of 5 stars

That’s what I call service.

Fantastic service from start to finish. So pleased with my new helmet and the support and advice I received from Michael at Designer Helmets. I can recommend this team without reservation. Many, many thanks.

August 4, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Pleasure to do business with

This seller offers a wide range of helmets at very competitive rates. I ordered one of the latest rather unique Bell designs and my experience was entirely satisfying - swift communication of tracking number to GER, prompt delivery within five days, well packaged. Keep up the good work!!

August 1, 2020
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look