We have been using destinology for many years and have never been disappointed. There commitment to customer service is incredible as has been proven once again with my latest booking with Isaac. He... See more
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Review summary
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Booked a holiday through destinology and dealt with a young lady called Amelia. She couldn't have been more helpful, she was knowledgeable and efficient and a pleasure to deal with. The whole experie... See more
very professional no question to hard for them to deal with. Go above and beyond to help booking restaurants ahead of holiday and local knowledge. Can’t fault them. They call back very quickly after l... See more
Brilliant customer service with excellent advice. So easy to sort out a holiday that suits your requirements. With a great range of holidays whether a hotel stay or a cruise there is so much choose... See more
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Company details
About Destinology
Written by the company
An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.Contact info
Hall Lane, Lostock, BL6 4BL, Bolton, United Kingdom
- 01204 474402
- helpdesk@destinology.co.uk
- www.destinology.co.uk
4.9
Excellent
3K reviews
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The agent did a great job booking my…
The agent did a great job booking my visit to Las Vegas in February next year sorting Hotel & Flights and keeping me updated made feel confident in travelling so far
June 12, 2026
Reply from Destinology
We are so pleased to hear that our agent provided excellent service in arranging your Las Vegas trip, including your hotel and flights. We appreciate your kind words and are glad we could make you feel confident about your upcoming travel.
Great experience
Fast response, good price and have helped to organise activities and restaurant bookings as well so lots of added service.
June 5, 2026
Reply from Destinology
We are so pleased to hear that our prompt service and additional assistance with bookings enhanced your experience. Thank you for your wonderful feedback!
Fantastic customer service
Fantastic customer service. Hannah was so knowledgeable, polite and helpful.
June 10, 2026
Reply from Destinology
We're so happy to hear about your positive experience with our customer service. We appreciate your kind words.
Ease of making booking and friendliness…
Ease of making booking and friendliness of travel consultant
June 10, 2026
Reply from Destinology
We're so glad you found the booking process easy and our travel consultant friendly. We appreciate your kind words!
The young lady that helped us was…
The young lady that helped us was incredibly patient and answered all my many questions simply
June 4, 2026
Reply from Destinology
We're so happy to hear our team member provided such patient and helpful assistance. We appreciate your kind words.
Joanne Robinson always takes great care…
Joanne Robinson always takes great care of us. We are returning customers who trust Joanne to give us the best travel advice always.
June 3, 2026
Reply from Destinology
We're delighted to hear of your continued trust in our team and the excellent travel advice you consistently receive. We truly appreciate your loyalty!
Used Destinology previously and had a… fab experience
Used Destinology previously and had a very good service .
Jo looked after me as always
June 7, 2026
Reply from Destinology
We are so happy to hear you had a very good experience with us! We appreciate your continued support.
Nice and quick :-)
June 1, 2026
Very helpful and pleasant service
June 6, 2026
Reply from Destinology
We're delighted to hear you found our service helpful and pleasant. Thank you for your kind words.
Ryan was very knowledgeable and…
Ryan was very knowledgeable and helpful.
Holiday all arranged in a very short time.
Excellent communication
June 6, 2026
Reply from Destinology
We're so glad we could arrange your holiday swiftly and efficiently. We appreciate your kind words about our team's communication and knowledge!
Leesa was very patient and put forward…
Leesa was very patient and put forward many proposals to secure the best and most suitable deal for me.... much appreciated
June 4, 2026
Reply from Destinology
We are so pleased to hear that our team's dedication to finding the best solution was appreciated. We truly value your positive feedback.
Juliet is fantastic
Juliet is fantastic, so helpful and knowledgeable. she knows exactly what I want and plans it very well.
June 5, 2026
Reply from Destinology
We're so happy to hear about your positive experience! We truly appreciate your kind words and are glad we could assist you so effectively.
Reply from Destinology
We're so happy to hear that our team provided you with such a positive experience. We appreciate your kind words.
Our booking experience with Destinology and subsequent Holiday
Our booking experience with Destinology was made easy by the professional and supportive approach of their advisor, Juliet who delivered excellent service and advice. We decided to book again following a most wonderful experience enjoyed from our last Destinology experience. Overall the service from Destinology is second to none.
June 4, 2026
Reply from Destinology
We are so pleased to hear that your booking experience was made easy and that our team provided excellent service and advice. We truly appreciate your continued loyalty and kind words; it means a great deal to us.
Joanne Robinson is great
Joanne Robinson is great. Helped me immensely with an Italy trip. Also does not over-sell, which is appreciated.
June 4, 2026
Reply from Destinology
We're so glad to hear we could assist you with your Italy trip and that you appreciated our approach. Thank you for sharing your positive experience!
A very pleasant experience!
It was a joy to discuss and book our holiday with a knowledgeable, well informed, helpful and patient human person on the telephone. There was no thought of making us deal with a machine - wonderful for the older, slower generation such as us, who wish to book a holiday after having all their queries fully and clearly answered. Thank you very much, Destinology!
May 29, 2026
Reply from Destinology
We are so pleased to hear that our team provided such a positive and helpful experience for your holiday booking. It's wonderful to know that our personalized approach made a difference for you, and we truly appreciate your kind words. We look forward to assisting you again in the future.
Hannah Grey was so helpful and…
Hannah Grey was so helpful and knowledgeable about the criuse and very friendly to deal with
June 3, 2026
Reply from Destinology
We're so happy to hear that our team member provided such helpful and friendly service regarding your cruise! We appreciate your kind words.
Clare was excellent.
Clare was excellent.
Georgina tried to help in Vlare’s absence.
Still to finish helping me with various things re my hooking but I trust it will be very supportive.
Tha k you
June 2, 2026
Reply from Destinology
We're so glad to hear about your positive experience with our team! We appreciate your kind words and are committed to providing continued support.
The whole process was very…
The whole process was very straightforward from the very first enquiry through to the actual booking and deposit payment.
Amelia was helpful, friendly and very professional throughout.
May 31, 2026
Reply from Destinology
We're so happy to hear that the process was straightforward and that our team member provided such helpful and professional service. Thank you for your kind words!
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