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Deutsche Familienversicherung Reviews 

7,197
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I had experienced that my colluege offered me Zahnarzt Versicherung then I refused and said that I will think first because she offered me 26€ per month. But here upon registration it kostet 17,10€ pe... See more

Rated 2 out of 5 stars

It's taking very long to get money for the dental bills and I still haven't received that. It's always a back and forth response - ask me to provide more information with the template document. It's b... See more

Rated 5 out of 5 stars

I have had Additional Dental Insurance with DFV since 2 years, and just had my first invoice reimbursed very quickly. 2400 EUR+ crown and part crown reimbursed within a week. Excellent service as any... See more

Company details

  1. Insurance Company
  2. Accident Insurance Company
  3. Dental Insurance Agency
  4. Liability Insurance Company
  5. Pet Insurance Company
  6. Travel Insurance Company

About Deutsche Familienversicherung

Written by the company

Die DFV Deutsche Familienversicherung AG ist der erste voll digitalisierte Versicherer Deutschlands – und das mit Erfolg: Als Unternehmen mit Sitz in Frankfurt am Main bietet wir innovative und mehrfach ausgezeichnete Versicherungsprodukte in den Bereichen Gesundheit, Vorsorge und Sachversicherungen.

Im Mittelpunkt steht der Anspruch, Versicherung einfach, verständlich und transparent zu gestalten – ohne Papierkram, Kleingedrucktes und langen Wartezeiten. Über den digitalen Self-Service der DFV können Kunden ihre Versicherungen einfach und unkompliziert verwalten, Schäden melden, Rechnungen via Foto einreichen oder bei Bedarf direkt mit ihrem persönlichen Kundenberater in Kontakt treten.

Die Zahnzusatzversicherung der Deutschen Familienversicherung wird seit über 10 Jahren als Testsieger bei Stiftung Warentest ausgezeichnet und ist somit Rekord-Testsieger am Markt. Auch die DFV-App wurde von der WirtschaftsWoche zur besten Versicherungs-App Deutschlands gekürt. Der Kundenservice erhielt von Focus Money ebenfalls Bestnoten und zählt zu den besten Kundendiensten der Branche.

Ob Krankenhauszusatzversicherung, Tierkranken- oder Haftpflichtversicherung: Die DFV bietet maßgeschneiderte und leistungsstarke Tarife mit ausgezeichnetem Preis-Leistungs-Verhältnis. Die Produkte werden regelmäßig von unabhängigen Instituten wie Stiftung Warentest, Focus Money und WirtschaftsWoche empfohlen.

Mehr Informationen unter:
www.deutsche-familienversicherung.de

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.3

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(7,197)

1,143 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service.

Processing of reimbursement for treatment is going quick most of the time. All good.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Additional Dental Insurance done right

I have had Additional Dental Insurance with DFV since 2 years, and just had my first invoice reimbursed very quickly. 2400 EUR+ crown and part crown reimbursed within a week. Excellent service as any insurance should provide. Happy to continue being your client.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

pleasant

it is so important to have an agency like this. many people dont know where or how to forward on but the real deal is how you care customers on a warmly care.

September 11, 2022
Unprompted review
Rated 5 out of 5 stars

you are amazing

you are amazing, the fast respond was extraordinary and I have never experience or heard of such an excellent service.
Guys, you are with no doubt the best in Germany.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I signed up for the Health Insurance for my pet dog, the enrollment process was very smooth and quick. The best part was when my dog had a treatment, I just uploaded the invoice in the DFV app and the reimbursement was processed in 2 working days. I am very happy and satisfied with the service.
Thank you !

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, very quick in response, usually takes max. 3 days to get a case done for me, and so far with my teeth treatment and cleaning they paid everything

April 18, 2021
Unprompted review

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