DevilNight Reviews 997

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations in terms of material and craftsmanship. Many appreciate the unique designs and flattering fits, with some mentioning that the clothing looks exactly as pictured and feels comfortable. The customer service is frequently highlighted as excellent, with staff being helpful, friendly, and communicative, especially regarding sizing and delivery. Reviewers also report timely delivery, often within the promised timeframe, and appreciate the overall smooth ordering process. However, some people were dissatisfied with issues like items being out of stock after ordering or receiving products that did not match the online description, particularly regarding color and fabric. A few other people also felt that the finish of some dresses was poor, with elements like bustles being off-center, and some experienced delays in shipping or problems with receiving all parts of their order.

What people talk about most

Product

People report positive experiences with product quality, often praising items like dresses, corsets, and... See more

Quality

Customers consistently report high satisfaction with the quality of products, often describing items as... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction and a strong intent to... See more

Delivery service

Consumers find delivery service to be positive, with many reporting fast shipping and timely arrivals, often... See more

Customer service

Users describe positive interactions with customer service, often highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment I took it out of the packaging, the quality was evident. ​The fit is incredibly flattering. The waist creates a beautiful, defined silhouette, and the bottom of the dress flows wonderf... See more

Rated 5 out of 5 stars

So much cool goth clothing on their site! I was first questionable about the quality till it arrived. Its very good and sturdy not feeling like it would rip easily and the details are insane on some o... See more

Rated 5 out of 5 stars

I ordered a pair of Black Gothic Punk Rock Multi Buckle Knee high platform Boots with Skulls💀 M141 from Devilnight in size 39 uk 6 The customer service was extremely helpful and friendly... See more

Rated 5 out of 5 stars

I ordered the Wine Red Gothic Short Burlesque Corset Prom Party High-Low Dress as a prom dress for my daughter - she absolutely fell in love with it on the website. We were not disappointed. This gown... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

At DevilNight find you lolita clothing,gothic clothing,punk clothing,medieval clothing and victorian clothing.All these alternative clothing are fashion design and well-made.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

997 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Outstanding customer service

I have ordered twice now from Devilnight.co.uk. They have outstanding customer service. Devilnight.co.uk monitor the parcel right up to delivery and keep in touch with you to make sure it is delivered ok. Postage time is pretty good. Dispatch appears to be from China but doesn’t seem to take as long as I have experienced before to deliver to Australia. I was pretty happy with value for money for price versus product quality and the designs are lovely. Sizing guide on the website was pretty spot on too. Only improvement I would recommend is a more mobile phone friendly website. They are now my number one site to go to for steampunk clothing

January 3, 2024
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER FROM THESE LYING THIEVING SCAMMERS !!!

Had made an order on 11 December, which I then received a reply to this item being out of stock. So I then asked politely for a refund asap. They asked me the stupid question of if I want it in a smaller size - have never been asked this by anyone before !!! I said no I want my money back. Then they asked if I want it back as store credit. Again I said no and want it back into my bank account. They are very ignorant, and do not listen to anything I have to say. They keep telling me to wait and give me excuses. It’s now 17 days later, and they now refuse to even reply to any emails I send. I still do not have my refund !!! I am now involving the police and the trading standards team to resolve this issue for me and have the arrested for theft and fraud and deceit !! I would avoid this company at all costs and keep your money as they are scammers / con-men. It is disgusting what they are doing to vulnerable people.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service that…

Excellent service told everything that was going on from the start. I did express delivery and it took a week to arrive which is great. The velvet dress I received is excellent quality and exactly as pictured. Quite long, but that's on me as I'm very short. Will definitely use them again.

December 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent online store

I am very happy with DevilNight's clothing and service.
They responded quickly to several of my questions and the after-sales service is optimal.
The quality of the products is really good.
I am very satisfied with the entire process and the items purchased.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Lolita petticoat

I bought the Lolita Petticoat for my daughter and she's really happy with it as it enhances the shape of her Lolita skirts. It fits well and the fabric isn't scratchy like many other net petticoats.

It was delivered promptly too!

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

thank you for the excellent service

I hadn't heard of this company before, and was looking for something Gothic style for my grand daughter for Christmas. I was amazed at the selection of items. I only chose a choker for her, but was very pleased with my purchase, and am sure I will be treating her to something else for her birthday.

December 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Gothic Medieval Dress

I purchased the Black and Gold Pattern Mesh Gorgeous Gothic Medieval Dress and could not be more pleased. The shipping time was quick and the posted size chart was very helpful. The dress material has some flexibility which is great because I was worried it would be too tight.

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

Read other 1* reviews

Having read the other 1* reviews my experience went exactly the same as most of these they are an awful company to deal with I just opened a case with PayPal and got my money back that way

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Another good order

Another good order. I accidentally ordered the incorrect size and I emailed them after I placed the order to request a size change and they did that for me no problem which I appreciated.

November 28, 2023
Unprompted review
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Rated 5 out of 5 stars

The clothing is surprisingly good…

The clothing is surprisingly good quality and the delivery is fast with no extra fees (taxes). Customer service is really good, they keep you updated about your delivery at every step. Highly recommended. Will order again!

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

I recommend them 1000%!!

I recommend them 1000%!!! I was hesitant to order since I live in Germany and I was expecting extra fees, but no, just as promised, I didn't pay any extras, the delivery was super fast and the products were perfect! I'll be shopping again soon n_n

November 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Defiantly recommend!

Defiantly recommend!
I ordered c010020b and LG-0090 as a costume for Comic Con, and I was very impressed, got loads of compliments. Very helpful team as I accidently ordered the wrong size for the skirt, I realized a day or 2 after purchasing, gave them a message and they where very quick to reply and change the size, to with I am very grateful.
The price is worth what you get, the fabric, sewing and detail is immaculate.
Defiantly use the measuring guide to get the prefect fit! I ordered a size L for the skirt, size S for the blouse and I'm a UK size 8 to 10, the where both an excellent fit.
Couldn't be more happy, I felt so comfortable and absolutely loved the look!

October 23, 2023
Unprompted review

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