Exceptional service from Grace in the pram centre at De Waldons Kilmarnock such a knowledgable and very helpful young lady. Highly recommend her services. Purchased a silver cross travel cot which was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My wife and our friends love going to your cafe for your baking, scones, hot food plus teas and coffee. Your entire staff are so friendly and helpful always with a smile,as are the reception front... See more
The quality of their cafe food and drinks across the entire menu is unquestionably 5 star especially their bakery products. The staff are exceptionally friendly and always give you a warm welcome... See more
A first class service all round from the time of ordering up to receipt of our goods. We were kept informed at every step of the way. Items were beautifully packaged and received amazingly quickly, co... See more
Company details
Written by the company
Dewaldens is an independently owned Garden Centre and coffee shop just outside Kilmarnock in the heart of Ayrshire. We have everything your green-fingers could desire.
Contact info
Ayr Road, KA1 4EJ, Kilmarnock, United Kingdom
- 01563 528911
- info@dewaldens.com
- www.dewaldens.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, I ordered a calor gas heater on Friday afternoon and it was delivered by DPD on the Saturday Morning, I live in Cheshire and I really wasn’t expecting delivery until Monday / Tuesday of the following week. 👍
September 26, 2025
Always very helpful
September 18, 2025
Excellent product and excellent…
Excellent product and excellent service, great communication and fast and reliable delivery. A + + +
September 21, 2025
Very helpful
Good communication from Dewaldens when I messaged to ask for further details about a furniture cover, very helpful.
September 19, 2025
Very helpful
The staff were very helpful with regards to my purchase in store and the delivery man very helpful too.
September 10, 2025
Very pleased with our purchase and…
Very pleased with our purchase and because of it being on sale it was cheaper than anywhere else
September 16, 2025
Great food excellent service friendly…
Great food excellent service friendly staff.
Lovely gift shop and garden centre.
Very pleasent way to spend a Sat afternoon
September 13, 2025
staff very helpful when I phoned
staff very helpful when I phoned, answered my query, provided advice on how to proceed
August 23, 2025
My local and favourite garden centre
I always find the quality of food and everything I purchase I Dewaldens to be of the highest quality. In the cafe the waitresses are very busy but cheerful and helpful. The owner even helps when she sees the need. The staff serving at the main counter give advice and are really pleasant.
August 13, 2025
I was gifted vouchers and really…
I was gifted vouchers and really enjoyed selecting the gifts from de walden, their products are quality and very reasonable, would recommend, thank you.
August 11, 2025
I ordered gas cylinders online and…
I ordered gas cylinders online and website easy to navigate. Price was very competitive.when picking up cylinders staff helpful with the collection
August 5, 2025
Fast delivery
August 3, 2025
Excellent service and price
Excellent service and price. Fast delivery was great, especially with the rate the weeds are growing!
August 3, 2025
Easy to deal with fast delivery Item…
Easy to deal with fast delivery Item just as described will deal with again thank you
July 28, 2025
Great service as usual
Great service as usual , fast delivery and replied to my query the same day . My favourite garden centre .
July 25, 2025
Very helpful staff
July 18, 2025
Extremely helpful and friendly
July 16, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.