DFS Furniture - Barrow-in-Furness Reviews 

2,439
TrustScore 5 out of 5

5.0

Hindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more

Company replied

Rated 5 out of 5 stars

The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... See more

Company replied

Rated 5 out of 5 stars

Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more

Company replied

Rated 5 out of 5 stars

Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom

  • 0333 999 9537

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,439)

96,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So you are making a hard and expensive…

So you are making a hard and expensive decision of what sofa to buy, when , colours fabrics etc. my experience was excellent. No pressure sales solid advice what advice was given and questions answered were very open honest and professional.

April 7, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon Andrew,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience, Matthew advised us of all information we needed and was very pleasant and listened to all my questions. Will definitely return when new sofa needs replacing again.

April 6, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Quick and easy visit

Quick and easy visit

April 6, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good morning Michael,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Experience was quick and easy

Experience was quick and easy. We knew what we wanted and was allowed to look with out being followed or pressured.

April 6, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good morning,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good service

Very good service. Well helped throughout!

April 6, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Just went in to have a look the man…

Just went in to have a look the man that helps was very helpful

April 4, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great experience

Absolutely no pressure from the sales people but we’re there when we needed assistance.
Very helpful and the process was easy .
Great help from Callum

April 4, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant quick service and no pressure…

Brilliant quick service and no pressure sale with flexibility and care, much appreciated. Ryan is brilliant, many thanks!

April 3, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Efficient friendly good service

Efficient friendly good service

April 3, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good afternoon Paul,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Karen was amazing

Karen was amazing, she was so helpful and definitely knows her stuff!! Nothing was too much and would definitely recommend her to our friends.

March 31, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and advised me without…

Very helpful and advised me without pressure. Was able to select a appropriate sofa

April 1, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Fantastic from the minute we walked…

Fantastic from the minute we walked through the door until we walked out couldnt recommend enough.

March 24, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very good experience the sales person excellent person…

Very good experience the sales person good not do enough for me today definitely will go again many thanks 👍

March 29, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

I Have purchased from DFS a few times

I Have purchased from DFS a few times. That is why I go back. Ryan was very polite and helpful. As are all the staff. Let us wonder around and try the sofas without the hard sell.
Would recommend.

March 29, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Welcomed into the store but left to…

Welcomed into the store but left to browse without being put under pressure

March 29, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good afternoon Beverley,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

The sales man was very straight forward…

The sales man was very straight forward and explained every aspect of the sofa . He listened to my ideas on the stitching and fabric choice and feet choice. Was a quick and easy process

March 25, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Good

Good, knowledgable, well presented information to help us select the right items for us

March 25, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Helpful

Helpful, friendly and knowledgable

March 21, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good afternoon Marilyn,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

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