DFS Brigg has a great selection well displayed. Sales team were not overbearing. They were friendly and helpful when required. So making a for a relaxing not pressured time. Charlotte helped us see ou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From entering the showroom to leaving we found the purchasing experience as very easy and quick as we knew what we was looking for on arrival. Angela was really helpful and patient and polite. My on... See more
Company replied
Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... See more
Company replied
Staff very helpful and polite and gave me as much information and time as I needed to make a decision on what I wanted. Whole process explained in detail including cost, interest free and delivery. A... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
- 0333 999 9731
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lady was really helpful
August 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was an enjoyable exsperience
I was an enjoyable exsperience. The service and information given was most helpful and helped with my choice of sofa.
August 20, 2026
Reply from DFS Furniture - Brigg
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
From entering the showroom to leaving…
From entering the showroom to leaving we found the purchasing experience as very easy and quick as we knew what we was looking for on arrival. Angela was really helpful and patient and polite.
My only gripe was the delivery charge which I found a bit hard to swallow at the end of the order. I could understand the rate if I’d av ordered a full suite but I only ordered a 2 seater sofa and delivery was a 1/3 of the cost of the sofa @£129.
August 10, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Staff very helpful and polite and gave…
Staff very helpful and polite and gave me as much information and time as I needed to make a decision on what I wanted. Whole process explained in detail including cost, interest free and delivery. An exceptional service so far.
August 17, 2026
Reply from DFS Furniture - Brigg
Hello Craig,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly
Very friendly, helpful service, explained everything clearly, looking forward to receiving our new settee and footstool!!
August 16, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Loved going into DFS
Loved going into DFS, they was very welcoming. Had a great chat with the sales advisor and there was no pushy sales tactics, just a few 'what type of sofa are you looking for', that sort of stuff. Had a nice of tea whilst browsing aswell.
August 10, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Wonderfull staff member named carol
Wonderfull staff member named carol
Was so helpful
August 15, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Cant fault it.
Excellent experience buying the sofa I wanted in the Brigg store. Never hassled, until I made contact with the member of staff. Then the staff member was very helpful and knowledgeable with offering information regarding the sofa I wanted and all the options available to me.
He even then provided some entertainment/ distraction for my little boy with a spot the avengers game, while we concentrated on the sofa purchase.
Overall, very happy with my experience and purchase.
August 15, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great service and all went great
August 14, 2026
Reply from DFS Furniture - Brigg
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great customer service
Great customer service. Knowledgeable advisors. We were left to browse on our own, no pushy sales. Overall a good experience.
August 7, 2026
Reply from DFS Furniture - Brigg
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
DFS Brigg has a great selection well…
DFS Brigg has a great selection well displayed. Sales team were not overbearing. They were friendly and helpful when required. So making a for a relaxing not pressured time. Charlotte helped us see our choices and fabrics on a large screen which was immensely helpful. She took our final order. Backed up and abley supported by Dean. Great job thanks.
August 13, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, the staff were very friendly and knowledgeable.
August 11, 2026
Reply from DFS Furniture - Brigg
Hello Jessica,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello Philip,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Perfect service 👌
Great customer service, very helpful and polite, made my experience very relaxing.
Thank you Denise.
August 10, 2026
Reply from DFS Furniture - Brigg
Hello Natalie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Service was very good
Service was very good, the salesman who served us was very helpful and explained everything perfectly. We could not have wished for anyone better.
August 8, 2026
Reply from DFS Furniture - Brigg
Hello Thomas,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Carole was very patient and very…
Carole was very patient and very knowledgeable. Put us at ease a credit to DFS
August 9, 2026
Reply from DFS Furniture - Brigg
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive our new sofa! Dean was brilliant, thank you for your brilliant service.
August 9, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Staff were so helpful and professional…
Staff were so helpful and professional made to feel totally at ease
August 9, 2026
Reply from DFS Furniture - Brigg
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.