Really great experience buying my new sofa from DFS. The lady who helped me was incredibly friendly, helpful and knowledgeable, and made the whole process really easy and enjoyable. I personally... See more
Company replied
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Really great experience buying my new sofa from DFS. The lady who helped me was incredibly friendly, helpful and knowledgeable, and made the whole process really easy and enjoyable. I personally... See more
Company replied
We went into store and were assisted by David Dingley. He was amazing from start to finish, really friendly and knowledgable, really sold the product to us and helped us make the right decision for us... See more
Company replied
Tom made our experience very easy and comfortable. We struggled to decide on what we wanted, Tom, answered all our question's/queries etc but let us have space and did not follow us around the store... See more
Company replied
We bought a sofa and chair from DFS, the whole process was nice and easy. The showroom is well laid out and the sofa's are displayed in contemporary settings. Our salesman, David, gave us a full demon... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Highwood Lane, Patchway, BS34 5TQ, Bristol, United Kingdom
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Not pressured, relaxed atmosphere and friendly and informative service .
Really great experience buying my new sofa from DFS. The lady who helped me was incredibly friendly, helpful and knowledgeable, and made the whole process really easy and enjoyable.
I personally much prefer going into a shop and speaking to someone face-to-face rather than buying something like a sofa online, and this experience is exactly why. It was nice to be able to ask questions, have things explained properly and get some genuine help without feeling pressured.
Really happy with the service and looking forward to receiving my new sofa. Thank you!

Reply from DFS Furniture - Bristol
Very good and uncomplicated service,
Thank you Neil

Reply from DFS Furniture - Bristol
Knowledge, helpful staff.
I left with the product I wanted.
Only downside was unable to talk on price. That’s a down side. I like to feel I get that little something
Staff great tho

Reply from DFS Furniture - Bristol
Today we visited cribbs causeway branch, a guy called Tom helped us from start to finish. Would highly recommend.

Reply from DFS Furniture - Bristol
Great experience Tom was great and so helpful. Really good with the children too. Many thanks. Looking forward to our lovely sofas coming. We’ll be back.

Reply from DFS Furniture - Bristol
Really helpful chap, very friendly and polite. Easy to purchase and complete paperwork

Reply from DFS Furniture - Bristol
Salesman was very helpful. And explained what would happen next. Very pleased. Not ready yet as being made . But hopefully all ok.

Reply from DFS Furniture - Bristol
Welcoming staff expert knowledge and friendly not pushy either!

Reply from DFS Furniture - Bristol

Reply from DFS Furniture - Bristol
Tom made our experience very easy and comfortable.
We struggled to decide on what we wanted, Tom, answered all our question's/queries etc but let us have space and did not follow us around the store like other stores did. We needed time to talk, Tom did not pressure us with time and that was the reason why we came back and purchased the sofa. Thank you Tom for your patience

Reply from DFS Furniture - Bristol
David was great, very helpful even though the store was very busy. Friendly, efficient and direct.

Reply from DFS Furniture - Bristol
We went into store and were assisted by David Dingley. He was amazing from start to finish, really friendly and knowledgable, really sold the product to us and helped us make the right decision for us. He made the process of buying our first sofa very smooth and answered all the questions we had. Great customer service from David, would visit the store again just for his assistance!

Reply from DFS Furniture - Bristol
Sales women was brilliant, very patient and talked us through all the options and reassured us on any concerns

Reply from DFS Furniture - Bristol

Reply from DFS Furniture - Bristol

Reply from DFS Furniture - Bristol
Thomas who helped with our purchase was really helpful.

Reply from DFS Furniture - Bristol

Reply from DFS Furniture - Bristol
We changed our minds whilst in store. She told us the one we changed to was cheaper and would be confirmed. By email which hasn’t arrived by the time we left the store. On return to home the email arrived and the price was more expensive than the original order. The saleswoman was pushy and not very helpful particularly when we wanted to amend our irder she said you will need another credit check I asked why when I’m paying cash? Oh ok she said I forgot you were paying cash.
Not impressed at all.

Reply from DFS Furniture - Bristol
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