FAZ AT THE COLNE STORE WAS FANTASTIC . SHE GREETED AND ASKED IF WE WERR BROWSING ,IF INTERESTED IN ANYTHING SHE WOULD COME AND ADVISE. SHE EXPLAINED ALL THE POINTS OF THE FURNITURE ANSWERED ANY QUESTI... See more
Company replied
Location
Switch locationCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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See what reviewers are saying
Veronika as the colne store was amazing. She knew every detail, all information and made sure i was informed and making the right decision about my nee settee. That much so, when i visited the week be... See more
Company replied
I visited DFS today to look for a sofa and was assisted by a lovely lady called Scarlett. She was extremely helpful, polite, and professional throughout my visit. She took the time to answer all of my... See more
Company replied
We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, United Kingdom
- 0333 999 9832
4.9
Excellent
2K reviews
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Reply from DFS Furniture - Colne
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lovely service!…really nice lady to…
Lovely service!…really nice lady to deal with! No pressure from her at all to get the sale and told us everything we need to know.
Would recommend!!!
August 25, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Love the experience it’s fantastic the…
Love the experience it’s fantastic the lady helping us was very kind
August 24, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very helpful staff at the Colne branch
Very helpful staff at the Colne branch. Ordered in good time and were offered all the fabric and credit choices.
August 24, 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Veronika as the colne store was…
Veronika as the colne store was amazing. She knew every detail, all information and made sure i was informed and making the right decision about my nee settee. That much so, when i visited the week before to find out information measurememts etc. that i had the returned this week to buy it with her as the quick rapport she makes are amazing. Thankyou veronika for a great customer service and experience.
August 23, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
FAZ AT THE COLNE STORE WAS FANTASTIC
FAZ AT THE COLNE STORE WAS FANTASTIC . SHE GREETED AND ASKED IF WE WERR BROWSING ,IF INTERESTED IN ANYTHING SHE WOULD COME AND ADVISE. SHE EXPLAINED ALL THE POINTS OF THE FURNITURE ANSWERED ANY QUESTIONS WE ASKED SPOKE TO US ABOUT WARRANTIES AND ALL OTHER INFORMATION WE NEEDED TO KNOW. SHE WAS SO COMFORTABLE TO BE AROUND AND MADE US FEEL AT EASE 100% FANTASTIC FOR CUSTOMER SERVICE WOULD DEFINITELY RECOMMEND TO OTHER PEOPLE.
August 23, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Excellent service and Excellent…
Excellent service and Excellent customer care from Faz.
August 22, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
I visited DFS today to look for a sofa…
I visited DFS today to look for a sofa and was assisted by a lovely lady called Scarlett. She was extremely helpful, polite, and professional throughout my visit. She took the time to answer all of my questions, gave me great advice, and made the whole experience easy and enjoyable. Her excellent customer service was very much appreciated, and she is a real credit to the team.
August 22, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine E
DFS Central Customer Support
Reply from DFS Furniture - Colne
Hello Audrey,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The worker was really helpful and kind…
The worker was really helpful and kind and told us to everything what we need to know
August 18, 2026
Unprompted review
Reply from DFS Furniture - Colne
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent customer service from Farzana…
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
August 18, 2026
Reply from DFS Furniture - Colne
Hello Ubai,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very gsofa huntood layout very helpful staff…
Very good layout very helpful staff when required not pushy sales people
August 10, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
No Pressure we bought at a relaxed pace
We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently and again let us carry on looking but we knew she was there when we needed her. When we decided which sofa we wanted Faz went through the agreement and told us about the extras we could get but again was not the pushy salesperson you sometimes can get. All in all we felt it was our decision to buy what we bought and not pushed into anything. Thank you and would recommend
August 16, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Farz was very polite
Farz was very polite, helpfulful and knowledgable and helped us on choosing the right Sofas. All the staff were helpful. A good store with very good customer service.
August 15, 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Farz.
Kind Regards,
Jordan
DFS Customer Support
very good very happy
August 6, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Greeted initially by staff then left to…
Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
August 12, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Colne
Hello Jane,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Colne
Hello Stephen,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
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