We were helped by Tina at the Ipswich branch. She was amazing, so helpful, not pushy at all, informative and nothing was too much trouble. We went in looking for one kind of sofa and we left not findi... See more
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We had a positive experience buying a sofa. The salesman was friendly, professional and very helpful without being pushy. He answered all our questions and made the whole process easy and enjoyable.... See more
The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the bene... See more
Company replied
From start to completion of the purchase,Tina at the Ipswich store made the transaction great,there was no pressure and Tina answered all our questions fully.Excellent customer service all round. Woul... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, United Kingdom
- 0333 999 9847
4.9
Excellent
4K reviews
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Very friendly and efficient staff…
Very friendly and efficient staff members when we made our purchase.
August 7, 2026
Reply from DFS Furniture - Ipswich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Helpful and very knowledgeable
The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the benefits of each were described fully. Much better services than the other furniture shops we visited
August 6, 2026
Reply from DFS Furniture - Ipswich
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a lovely welcome as we were…
We had a lovely welcome as we were remembered from our last visit over a year ago, We were very happy with our purchase, and the quality of the items were as good as ever, the sales assistant was very friendly with plenty of laughter, which helped to part with your money, thanks
August 6, 2026
Reply from DFS Furniture - Ipswich
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Good advise
Good advise. Everything explained from size of sofas to fit my space and if access to property suitable. Finance options and delivery procedures. Very friendly and helpful.
August 5, 2026
Reply from DFS Furniture - Ipswich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Brilliant as always thankyou to the…
Brilliant as always thankyou to the team at dfs ipswich
August 5, 2026
Reply from DFS Furniture - Ipswich
Hello Tina,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Amazing purchase at dfs
We have just made a purchase on a leather sofa and can’t praise Ipswich dfs team enough! They went out of their way to help us particularly Tina!! She is an amazing member of staff, very friendly and professional. Went through everything clearly and precisely and bent over backwards to make sure we got what we wanted. Smooth process from start to finish. Can’t rate dfs high enough.
August 5, 2026
Unprompted review
Reply from DFS Furniture - Ipswich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Service was very good our second visit and and the third sales person we had seen all were helpfull without being pushy and able to advise and to spend time to help.
August 3, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Shoutout to Richard and the team!
I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the staff member who helped me, and his work was incredible. He truly took the time to understand what I needed, and he was incredibly kind and intuitive. Genuinely, I went back the next day to buy in-person because of how much I liked him. Thank you, Richard and the Ipswich DFS team
August 2, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A pleasant purchase experience
Visited store today knowing exactly what we wanted (we had a Lazy Boy sofa in the past).
Staff were very helpful and knowledgeable. We would happily recommend this DFS store.
August 2, 2026
Reply from DFS Furniture - Ipswich
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Richard was extremely helpful
Richard was extremely helpful, taking all of our requirements and needs into consideration not to mention his friendliness .100% professional.
Thank u
August 1, 2026
Reply from DFS Furniture - Ipswich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We had a great experience with Tina…
We had a great experience with Tina today, she was incredibly helpful and answered every question we asked! Great buying experience!
August 1, 2026
Reply from DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Me and wife
Me and wife. Visited your Ipswich store and purchased a 3 piece sofa set. The staff (Ross) was most helpfull and attended very well to our needs. I would happily recommend your store to anybody.
Many Thanks Mr and Mrs Creasey
July 31, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I got excellent customer service from…
I got excellent customer service from staff Tina at dfs ipswich.
July 24, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
We found our perfect corner at DFS.
We found our perfect corner at DFS.
Tina was lovely and super helpful.
Thank you
July 31, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Staff Knowledgeable about products and…
Staff Knowledgeable about products and listened to what I required. Made suggestion to which settee would be more suitable for me.
July 29, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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