We were greeted on arrival but left to ourselves to browse and were not pestered by any sales people. When we were ready to look at purchasing a new sofa and chair I approached one of the staff, Nige... See more
Company replied
Location
Switch locationNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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See what reviewers are saying
Comfortable experience. We visited the Kettering branch where we were free to look at and test sofas without being badgered which was appreciated. Staff when consulted were friendly and very helpful... See more
Company replied
I had a great experience at DFS Kettering , and I would especially like to thank Charise for being so helpful and friendly. She was very patient, knowledgeable, and took the time to help me choose the... See more
Company replied
Greeted on entering the store. All my questions answered professionally and in a friendly manner. On purchasing was talked through the process whilst having a coffee. Staff member James was a plea... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, United Kingdom
- 0333 999 9840
4.9
Excellent
3K reviews
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Very comfortable walk around with no…
Very comfortable walk around with no pressure on sales, very good sales person (Reece) with again no pressure made the experience very comfortable ensuring the right decision was made.
April 19, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very nice staffs
Staffs are very nice, explained all the further plans and payments and the product very well.
April 20, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Reece was very helpful and informative
Reece was very helpful and informative, provided all the information and worked with us to get what we wanted and also made sure it fit in our room.
April 20, 2026
Reply from DFS Furniture - Kettering
Good morning Henry,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reece was very informative and went…
Reece was very informative and went through all the different options and it was very easy to order.
April 19, 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reece was very attentive and helpful…
Reece was very attentive and helpful making buy the sofa an lovely experience
April 19, 2026
Reply from DFS Furniture - Kettering
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Good Service and very good service
Good Service and very good on information about the products.
April 18, 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
The staff especially Reece was very…
The staff especially Reece was very polite, knowledgeable and very helpful. The shop was clean with a welcoming environment.
April 18, 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
Good Afternoon Donna,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent products
April 16, 2026
Reply from DFS Furniture - Kettering
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful knowledgeable guidance by…
Very helpful knowledgeable guidance by the staff member
April 16, 2026
Reply from DFS Furniture - Kettering
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
Good morning Mrs Galloway,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
We had a brilliant experience with…
We had a brilliant experience with Reece at DFS. From the moment we walked in, he was friendly, knowledgeable, and genuinely helpful without being pushy. He took the time to understand what we were looking for and guided us through the options with real patience and expertise.
Nothing felt like too much trouble, and he made the whole process smooth and actually enjoyable, which isn’t always the case when buying furniture.
Top service all round. And as a bonus, he also makes a seriously good coffee, which definitely didn’t hurt the experience.
Thanks again, Reece.
April 14, 2026
Reply from DFS Furniture - Kettering
Good afternoon Chris,
We're really grateful you shared this amazing 5* review. We are glad to hear that Reece helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
well informed and to the point customer…
well informed and to the point customer service with no pressure ,,exactly what we wanted
Excellent experience
April 7, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
fantastic customer service great…
fantastic customer service great choice of sofas Reece who served us was lovely
April 13, 2026
Reply from DFS Furniture - Kettering
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kettering
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The customer service was excellent in…
The customer service was excellent in DFS at Kettering , A member of staff called Reece was especially very helpful and answered all my questions .
April 12, 2026
Reply from DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Easy process
James who take us through the process of buying my sofa, he explained everything in a simple but very understandable. It only takes 20 mins to complete my purchase and everything went so well.
April 12, 2026
Reply from DFS Furniture - Kettering
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kettering
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kettering
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Dfs surprised me
Dfs surprised me. Classy looking products. Staff that are informative without being pushy or irritating. Prices competitive.
April 9, 2026
Reply from DFS Furniture - Kettering
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
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