Hamza dealt with my order today. His advice and knowledge of the product was so useful and reassuring at the time of purchase. He made our experience very memorable. The service provided by Hamza was... See more
Company replied
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We had a great experience purchasing our new sofa. The sales agent was friendly, knowledgeable and took the time to explain everything clearly without making me feel pressured. They answered all of ou... See more
Company replied
My self and partner went for a sofa today was very impressed with the service offers refreshments and a great service Antonio also Matt great customer skills even likes a rug and left with it 😊
Company replied
Derek was hands down the best person we dealt with from any of the sofa stores we visited (a lot) - really friendly, informative and everything was just really easy and simple with him.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Throstles Green, M16 0SN, Stretford, United Kingdom
- 0333 999 9751
4.9
Excellent
5K reviews
Asks customers to review
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Staff
The person who served us (hamza) communicated very well with us and helped us a lot and recommended many things for our couch
July 26, 2026
Reply from DFS Furniture - Manchester
Hello Noor,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great customer experience
July 26, 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good professional service e was…
Good professional service e was provided by Antonio during our 2 visits to DFS.
For the sofa's we were interested in, the sales assistant provided a good understanding and knowledge of these products, Good customer care and our requirements were understood by the sales assistant.
July 25, 2026
Reply from DFS Furniture - Manchester
Good Morning,
Thank you for leaving us a review. We are really happy that Antonio met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Hamza dealt with my order today
Hamza dealt with my order today. His advice and knowledge of the product was so useful and reassuring at the time of purchase. He made our experience very memorable. The service provided by Hamza was amazing.
July 24, 2026
Reply from DFS Furniture - Manchester
Hello Sofia,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
My self and partner went for a sofa…
My self and partner went for a sofa today was very impressed with the service offers refreshments and a great service
Antonio also Matt great customer skills even likes a rug and left with it 😊
July 24, 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A+++
Great guy, gave us time to think etc and gave us his honest opinion, didn’t push a sale for himself. Great customer service, I think his name was Hamzah
July 23, 2026
Reply from DFS Furniture - Manchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Derek the legend
Derek was hands down the best person we dealt with from any of the sofa stores we visited (a lot) - really friendly, informative and everything was just really easy and simple with him.
July 21, 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Dennis was very efficient and helpful.
July 21, 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Thank you Antonio at Stretford DFS for…
Thank you Antonio at Stretford DFS for helping us and making our experience easy, we left feeling very satisfied and content with our purchase.
July 19, 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Transparency, quick, attention.
The experience was amazing, I was looking for a specific sofá and the salesman was incredibly helpful explaining everything detailed at the same time quick and easy.
July 18, 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We had a great experience purchasing…
We had a great experience purchasing our new sofa. The sales agent was friendly, knowledgeable and took the time to explain everything clearly without making me feel pressured. They answered all of our questions and made the whole process straightforward and enjoyable. Excellent customer service from start to finish.
July 16, 2026
Reply from DFS Furniture - Manchester
Hello Jordan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Buying a sofa
The Scottish salesperson sorry I have forgotten his name greeted us introduced his name and told us to take as long as we wanted and wouldn’t bother us which he did which we liked after picking what we wanted to buy he was very helpful and went through all we needed to know which made it a very pleasant experience thank you 15 July 26
July 15, 2026
Reply from DFS Furniture - Manchester
Hello Mr Hazlehurst,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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