Good range of sofas, good quality, and something for all tastes and plenty to choose from. We found the staff to be very helpful - and patient; it took us 4 visits to finally decide on the sofas we... See more
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The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... See more
Company replied
He was pleasant took the time to go through every detail. My daughter was with me as she’s down on holiday & he even checked to see if her local DFS had the furniture she liked
Company replied
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Longbridge Road, PL6 8LX, Plymouth, United Kingdom
- 0333 999 9768
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Brian was very honest and welcoming and…
Brian was very honest and welcoming and was very informative. A credit to your Company.
August 23, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Helpful friendly well informed staff
Helpful friendly well informed staff. Spent time showing me the products and discussing payment options.
August 23, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
First Timers
This will be our first purchase from Dfs we were so pleased that the gentleman who greeted us was so pleasant showing us the type of furniture we had in mind but left us to try them not too pushy and really helped us to make a decision his name was Brian and a lovely lady made us a coffee. Hopefully the rest of our Dfs experience will be as smooth as our purchase.
August 21, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine E
DFS Central Customer Support
Everything was just perfect Staff were…
Everything was just perfect Staff were very friendly and helpful and polite couldn't have asked for more, would definitely recommend
August 21, 2026
Reply from DFS Furniture - Plymouth
Hello Martin,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff were knowledgeable and answered…
Staff were knowledgeable and answered all questions.
August 20, 2026
Reply from DFS Furniture - Plymouth
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Was seen to by Becca
Was seen to by Becca, was an absolute lovely experience. Was super kind and attentive and knew what she was talking about. Super helpful!
August 20, 2026
Reply from DFS Furniture - Plymouth
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Becca.
Kind Regards,
Jordan
DFS Customer Support
Moya 10 out of 10Vmomery helpful and good keep assist
Very helpful and good keep assist at DFS moya very good sales team 10 star
August 19, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Becky was extremely helpful and…
Becky was extremely helpful and patient, especially when we had to sort out the finance
August 9, 2026
Reply from DFS Furniture - Plymouth
Hello Tracy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
New Sofa just the job
Left to look around at our pleasure. Moria was helpful when we had questions. She talked us through our order, very knowledgeable
August 17, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The young lady who served me was very…
The young lady who served me was very professional. I got exactly what I wanted straight away. I am very pleased.
August 17, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Becca (apologises if I spelt your name…
Becca (apologises if I spelt your name wrong) was absolutely amazing from start to finish. They were so informative, they were kind when I thought I was talking too much. Becca listened to me and gave me all of the best information and recommendations. Thank you so much
August 16, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful. Friendly. Made it very easy to order just what we needed. Would definitely recommend. Thank you
August 16, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Matt made it easy and quick and we understood everything that we needed 100% service we was very happy with the whole process.
August 12, 2026
Reply from DFS Furniture - Plymouth
Hello Sharron,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really friendly helpful a…Great place to shop
Really friendly helpful a knowledgeable. Explained everything and ensured we were happy with everything before e made the purchase
August 11, 2026
Reply from DFS Furniture - Plymouth
Hello Barrie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Matt was very helpful and friendly
Matt was very helpful and friendly. Did not push but made great suggestions after finding out what I wanted in a sofa. Left feeling happy with my selection
August 10, 2026
Reply from DFS Furniture - Plymouth
Hello Janice,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, from first look to booked appointment and purchase.
Sales staff very knowledgeable and made whole process seem effortless.
August 10, 2026
Reply from DFS Furniture - Plymouth
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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