Good range of sofas, good quality, and something for all tastes and plenty to choose from. We found the staff to be very helpful - and patient; it took us 4 visits to finally decide on the sofas we... See more
Company replied
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Good range of sofas, good quality, and something for all tastes and plenty to choose from. We found the staff to be very helpful - and patient; it took us 4 visits to finally decide on the sofas we... See more
Company replied
Our sales guy Brian from the Plymouth branch was very knowledgeable very patient and very helpful even made us go home that night and be 100%sure and to come back the next day. Nothing was too much tr... See more
Company replied
The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... See more
Company replied
He was pleasant took the time to go through every detail. My daughter was with me as she’s down on holiday & he even checked to see if her local DFS had the furniture she liked
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Longbridge Road, PL6 8LX, Plymouth, United Kingdom
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Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me fulfil some very specific requirements despite her shift ending imminently. I couldn’t be happier, thank you all!

Reply from DFS Furniture - Plymouth

Reply from DFS Furniture - Plymouth

Reply from DFS Furniture - Plymouth
Very polite and friendly service explained everything clearly. glad we went to dfs.

Reply from DFS Furniture - Plymouth

Reply from DFS Furniture - Plymouth
Brian was very honest and welcoming and was very informative. A credit to your Company.

Reply from DFS Furniture - Plymouth

Reply from DFS Furniture - Plymouth
Helpful friendly well informed staff. Spent time showing me the products and discussing payment options.

Reply from DFS Furniture - Plymouth
This will be our first purchase from Dfs we were so pleased that the gentleman who greeted us was so pleasant showing us the type of furniture we had in mind but left us to try them not too pushy and really helped us to make a decision his name was Brian and a lovely lady made us a coffee. Hopefully the rest of our Dfs experience will be as smooth as our purchase.

Reply from DFS Furniture - Plymouth
Everything was just perfect Staff were very friendly and helpful and polite couldn't have asked for more, would definitely recommend

Reply from DFS Furniture - Plymouth
Staff were knowledgeable and answered all questions.

Reply from DFS Furniture - Plymouth
Was seen to by Becca, was an absolute lovely experience. Was super kind and attentive and knew what she was talking about. Super helpful!

Reply from DFS Furniture - Plymouth
Very helpful and good keep assist at DFS moya very good sales team 10 star

Reply from DFS Furniture - Plymouth
Becky was extremely helpful and patient, especially when we had to sort out the finance

Reply from DFS Furniture - Plymouth
Left to look around at our pleasure. Moria was helpful when we had questions. She talked us through our order, very knowledgeable

Reply from DFS Furniture - Plymouth
The young lady who served me was very professional. I got exactly what I wanted straight away. I am very pleased.

Reply from DFS Furniture - Plymouth
Becca (apologises if I spelt your name wrong) was absolutely amazing from start to finish. They were so informative, they were kind when I thought I was talking too much. Becca listened to me and gave me all of the best information and recommendations. Thank you so much

Reply from DFS Furniture - Plymouth
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