Not pressures or hassled, asked a lot of questions about size options colours and delivery times. Aga was very helpful and happy to give us information on a few options. Before we went away and the... See more
Company replied
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Olga was very attentive, asked us lots of questions based on our space available etc. she showed us different options with different sizes that would fit our room and helped us decide on the best sofa... See more
Company replied
Aga was amazing. She welcomed us to the store straight away and asked if we knew what we were looking for. Aga was available for questions but not overbearing and she was bubbly and polite. The sal... See more
Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
3 Forbury Road, RG1 3JH, Reading, United Kingdom
- 0333 999 9774
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The service made the experience
The service made the experience
The staff member was extremely helpful 368 John
And I am looking forward to receiving my furniture would recommend to friends
August 17, 2026
Reply from DFS Furniture - Reading
Hello Dee,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
We were treated with respect
We were treated with respect, the team very very helpful and it was doubled checked.
August 17, 2026
Reply from DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience, sorted everything for us in great time. Very helpful!
August 17, 2026
Reply from DFS Furniture - Reading
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Reading
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Staff were really friendly and werent…
Staff were really friendly and werent hard selling, they left us alone to shop rather than follow us around.
August 16, 2026
Reply from DFS Furniture - Reading
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The salesman sharif was exceptional
The salesman sharif was exceptional. He listened to what we wanted was very knowledgeable about the products and not at all like a pushy salesman. Overall great experience.
August 16, 2026
Reply from DFS Furniture - Reading
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The staff Shivam Sharma supported and…
The staff Shivam Sharma supported and attended us well. They answwred all our questions and help make us right purchase for our home.
Thnak you Shivam!
August 15, 2026
Reply from DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Reading
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Very pleased with the service
Very pleased with the service. Steve was very helpful in getting us the right sofa. Would highly recommend
August 14, 2026
Reply from DFS Furniture - Reading
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Steve.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Reading
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The staff was very professional.
August 11, 2026
Reply from DFS Furniture - Reading
Hello Pearl,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very helpful
August 11, 2026
Reply from DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Every one listened to our needs and…
Every one listened to our needs and directed us to the perfect furniture we required
August 10, 2026
Reply from DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent experience, great staff.
Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to find our new sofa. Very easy to talk to and had a great understanding of the products and our needs. Would fully recommend this store for anyone looking to buy their next seating arrangement.
August 9, 2026
Reply from DFS Furniture - Reading
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Excellent experience
The staff and service was excellent, in particular John who served me. He was very helpful and patient. I would definitely shop there again.
August 1, 2026
Reply from DFS Furniture - Reading
Hello Julie,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service thank you
Great service Stephen and co were knowledgable and very efficient in helping us choose. Thank you
August 9, 2026
Reply from DFS Furniture - Reading
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reading store really helped me find the…
Reading store really helped me find the right sofa taking into considerations all my needs and life style,
August 9, 2026
Reply from DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Couldn’t be more helpful and…
Couldn’t be more helpful and informative. We are happy with our purchase..
August 8, 2026
Reply from DFS Furniture - Reading
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
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