The young lady who served us was polite bubbly and gave us all the information regarding several sofas and stayed with us until we made our decision. She took us all through the payment offers that we... See more
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I loved the fact that the sales staff were on hand but not annoying. We were able to have a walk around and short list our choices without any pressure. When we were ready the purchase was painless wi... See more
Company replied
We had an idea of what we wanted when we entered the store. Joseph, our advisor, was extremely helpful in helping us match different pieces together. He was very knowledgeable on our chosen sofa... See more
Company replied
There were so many sofa,s on view. We were left to look,try out for comfortand discuss our options. When we were ready ,we were immediately attended by a lovely experienced person. We were fully info... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
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Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helen was very informative and helped…
Helen was very informative and helped us purchase the sofa we wanted.
August 15, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
DFS- Sidcup
DFS- Sidcup, fantastic service! Joe was amazing. Explained everything clearly and was extremely helpful.
August 15, 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Sidcup
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
In store staff really knowledgeable and…
In store staff really knowledgeable and helpful
August 14, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our experience was great
Our experience was great, temi was very helpful and informative, he helped us pick the correct sofa , colour and material he was also very patient
Overall I would rate this a 10/10 and the coffee was great
August 13, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very friendly
Very friendly, helpful and knowledgeable assistant served us in DFS Sidcup. I am sorry I didn't catch your name. Excellent customer service.
August 14, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
I was seen by a gentleman called Joseph…
I was seen by a gentleman called Joseph who was extremely knowledgeable about my enquiries regarding buying a new settee. He remained patient and well informed on my concerns regarding buying this item. I was more than satisfied with my purchase.
August 5, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
BRILLIANT
BRILLIANT
Natalie ( Sidcup branch)was amazing and very helpful with our order. She went through all our options on colours, patterns, style etc. She was very knowledgeable on the products in the store when we were asking about different sofa options. Went above and beyond to meet our requirements including selecting cushions in other ranges in order to colour match our sofa
August 6, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The sales staff was very professional…helen
The sales staff was very professional in her job and very helpful. Helen. Was very nice. And helpful
August 12, 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Helpful staff allowed time to browse without pressure
Helpful staff . Didn't feel pressured
August 5, 2026
Reply from DFS Furniture - Sidcup
Hello Annette,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Experience was great today
Experience was great today. Staff were lovely and helpful, took time to explain everything in details. Great customer service.
Thank you!!
August 12, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Louise,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful staff
We enjoyed our walk around looking at all of the lovely sofa's. We found one we liked and was trying to work out if it would fit and a lovely lady called Natalie came and helped us work it out, she was very helpful and we have now ordered our sofa.
August 11, 2026
Reply from DFS Furniture - Sidcup
Hello Kim,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Great staff member that served us
Great staff member that served us, helpful, easy, got me to take care package and give to charity!
August 12, 2026
Reply from DFS Furniture - Sidcup
Hello Spencer,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Relaxing experience
Helen made the whole purchasing experience very relaxing.
Having purchased from DFS seventeen years ago I knew the quality was good and Helen advised me on what was available and then left me to mull over exactly what material I wanted - I was under no pressure at all
Thank you Helen
August 12, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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