Great range in-store (Speke) and staff don't hound you. We had a lovely young woman called Emily helping us with our purchase today. She was friendly, professional and very patient and she had great k... See more
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The staff were attentive but not pushy. In particular Nicole took time to make sure we understood the details of our proposed purchase which went ahead smoothly.
Company replied
Absolutely fantastic service at DFS Speke. We needed to add to an order which was originally made 2019. Our sales advisor helped us find the perfect match accent chair in the exact same fabric to add... See more
Company replied
Staff were helpful not pushy. when we needed help Calum was knowledgeable and gave us all the options leaving any decisions to us. It was a relaxed experience which made it easy to choose.
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Speke Road, L24 8QB, Liverpool, United Kingdom
- 0333 999 9794
4.9
Excellent
3K reviews
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Friendly patient and helpful staff.
Friendly patient and helpful staff.
Good quality furniture.
Lovely surroundings.
April 28, 2026
Reply from DFS Furniture - Speke
Good morning Hilary,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The staff Gwere really helpful without…
The staff were really helpful without pressurising you ,everything was explained they are a credit to DFS Speke,we left happy and satisfied with our purchase
April 26, 2026
Reply from DFS Furniture - Speke
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
The lady was so amazing
The lady was so amazing, she is very good marketer. Very professional and friendly
April 25, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Highly recommend
It was our first time buying a couch for my partner and I’s first place together and Darren made the experience so easy and relaxed and made sure to not add any stress. Would 10/10 recommend.
April 20, 2026
Reply from DFS Furniture - Speke
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
"Thanks for the help
"Thanks for the help! He was very friendly and made shopping easy."
April 22, 2026
Reply from DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Brilliant advice and customer service…
Brilliant advice and customer service from Darren at Speke. Thank you x
April 21, 2026
Reply from DFS Furniture - Speke
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady who helped us with our order
The lady who helped us with our order, she was very helpful.
April 12, 2026
Reply from DFS Furniture - Speke
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Fab thanks
I knew which sofa I wanted, so I was just going to browse and sit to make sure. I made my mind up to get the sofa there and then seeing the 0%APR for the 4 years.
The staff at speke all said hi when they seen me and was welcoming. I managed to get a member of the team pretty quick. Hos name was Callum . He was polite and to the point, on noticing my son was making it a little hard for me to talk, he offered to send him to sit on the electronic sofas, which he did. Made everything so much easier to speak and get the sofa ordered. Cal also took me through the agreement and no hidden costs, and the costs what would be added which is great. Even spoke to reassure me there was one sofa on order after noticing on the app there was two.
April 19, 2026
Reply from DFS Furniture - Speke
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Salesman was really helpful
Salesman was really helpful, knowledgable, and very respectful
April 19, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Helpful store assistant who gave us…
Helpful store assistant who gave us time to make a decision before making the purchase.
April 18, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Micheal who looked after us was great
Micheal who looked after us was great
Very professional and explained everything great
April 18, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Tony was extremely knowledgeable and…
Tony was extremely knowledgeable and very helpful.
April 16, 2026
Reply from DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Speke
Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Kind Regards,
Vanessa
DFS Customer Support
Susan was so helpful and was able to…
Susan was so helpful and was able to really help me picture my living room. Was an excellent service.
April 14, 2026
Reply from DFS Furniture - Speke
Good morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Excellent Service
Tony was very helpful and informative explaining the materials in the suite we were interested in and provided purchase options for an informed decision. Very relaxed shopping experiece.
April 13, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Speke
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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