Vik and the store manager were so helpful to us today when we purchased our Lorenza sofa (dream sofa!!!!). They were very friendly, warming and approachable. Highly recommend these guys to anyone inte... See more
Company replied
Location
Switch locationBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
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See what reviewers are saying
Delightful service; we felt well looked after at every stage of the purchase. We received valuable advice, and the salesperson guided us through the entire process with the utmost professionalism, hel... See more
Company replied
We had a pleasant experience choosing our new sofa. We visited Stevenage branch and was given the time to look around without being pestered. When we were ready we were able to order our sofa without... See more
Company replied
Really friendly and helpful at the Stevenage branch. No heavy sales pressure from the team. Our 2nd sofa from this DFS branch, even after shopping around for 2 months looking at all options we came ba... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, United Kingdom
- 0333 999 9805
4.9
Excellent
6K reviews
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Found what I was looking for within 5…
Found what I was looking for within 5 minutes thanks to efficient sales person named John. Transaction was completed feeling as though I was VIP.
July 2, 2026
Reply from DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Honest and well informed sales staff…
Honest and well informed sales staff and seemed to try to do the best for the product
July 4, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service received
Great service received, a no pressure sale and every answer answered for us swiftly.
July 4, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
No pressure selling.
From walking in the store I was never put under pressure. The staff were discreet and well behaved.
When help was needed they were very good and knowledgeable .
It was about the customer and the need for the correct product
July 3, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Yes the lady that sold me my sofa was…
Yes the lady that sold me my sofa was very nice and professional
July 1, 2026
Reply from DFS Furniture - Stevenage
Hello William,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The website is so easy to navigate and…
The website is so easy to navigate and order the only downside is it doesn’t give you an option of what day you would like it delivered only not before date
July 3, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Michael was amazing couldn’t have been…
Michael was amazing couldn’t have been easier to buy our dream sofa for our new home
June 25, 2026
Reply from DFS Furniture - Stevenage
Hello Rhys,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very good service from john keep up the…
Very good service from john keep up the good work
July 2, 2026
Reply from DFS Furniture - Stevenage
Hello James,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable kind and patient…
Very knowledgeable kind and patient customer service member, Michelle.
June 30, 2026
Reply from DFS Furniture - Stevenage
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
Very friendly, took time to explain everything, got a Fantastic offer and 0 % interest
June 30, 2026
Reply from DFS Furniture - Stevenage
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Purchasing Experience at DFS
The Sales Assistant was extremely helpful, knowledgeable and polite.
June 30, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Stevenage
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great service all around
Great service all around, very helpful and efficient!can not wait to receive our lovely new sofa, thankyou
June 29, 2026
Reply from DFS Furniture - Stevenage
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Been a customer for over 15yrs .Staff…
Been a customer for over 15yrs .Staff were very helpful ,gave us time to decide and felt welcomed
June 29, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Vic was wonderful!!
Vic was wonderful!!
Such a lovely cheerful bloke.
Covered absolutely everything that we needed to know.
Made us feel so welcome.
You’re a lucky store to have him!!
June 29, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
My experience at DFS was amazing
My experience at DFS was amazing. Ellie delt with us and I couldn’t have asked for a better representative. She never made us feel rushed and gave us all the information we could possibly need. I would recommend Ellie at DFS Stevenage to anyone looking for a sofa.
June 29, 2026
Reply from DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Polite Ellie
We were served by Ellie she was 100% efficient and extremely knowledgeable an exceptional member of staff. We are elderly and she was very kind and caring and explained everything to us. How lovely to see a young person with such lovely manners.
June 29, 2026
Reply from DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service.
June 28, 2026
Reply from DFS Furniture - Stevenage
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The sales lady was very helpful
The sales lady was very helpful, polite and professional and at no point made us feel pressured.
June 20, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were very friendly and…
The staff were very friendly and helpful and very knowledgeable about the sofa we chose
June 27, 2026
Reply from DFS Furniture - Stevenage
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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