We visited the Stirling store and were greeted by Georgia, who was absolutely brilliant. She helped us find exactly what we were looking for and made the whole experience really easy. Georgia was fr... See more
Company replied
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Excellent service at Stirling, Springkerse store. Very knowledgeable salesperson, knew many of the dimensions and options off hand. Took us though the sales and delivery processes quickly but clearl... See more
Company replied
We have just purchased a new couch from your Stirling store. We had the pleasure of dealing with Georgia. She was very polite and knowledgeable on all products within the shop. She answered all questi... See more
Company replied
I knew what I wanted having looked online,had already done a soft check so the process was quick.The woman-whose name I've forgotten,sorry-was brilliant.Warm,friendly,built a good rapport without it f... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
- 0333 999 9839
4.9
Excellent
5K reviews
Asks customers to review
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Reply from DFS Furniture - Stirling
Hello David,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Our sales assistant was extremely…
Our sales assistant was extremely knowledgeable on products and helpful.
June 29, 2026
Reply from DFS Furniture - Stirling
Hello Aileen,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent. The young man that dealt with my order (Rory, hope I’ve spelled that correct) was polite, friendly, chatty and very informative.
July 7, 2026
Reply from DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Heather was very informative and…
Heather was very informative and helpful when we had some questions it was clearly explained to us the options . Heather then took us through the ordering process quickly but keeping us infuriates along the way of all the options and answered all our questions
July 6, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Heather in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
We have just purchased a new couch from…
We have just purchased a new couch from your Stirling store. We had the pleasure of dealing with Georgia. She was very polite and knowledgeable on all products within the shop. She answered all questions we had without having to check with anyone. Definitely would recommend anyone dealing with Georgia if you are looking for any furniture.
July 6, 2026
Reply from DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Georgia met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Thank you for your help in picking and…
Thank you for your help in picking and purchasing my first sofa! Really happy with the whole experience.
July 6, 2026
Reply from DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Service was great
Service was great, staff were very helpful. Listening to what we were looking for and gave us suggestions to fit our theme.
July 5, 2026
Reply from DFS Furniture - Stirling
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent service at Stirling Store
Excellent service at Stirling, Springkerse store. Very knowledgeable salesperson, knew many of the dimensions and options off hand.
Took us though the sales and delivery processes quickly but clearly and we even got a great deal on a couple of add on items.
We bought our last sofa from DFS 17 years ago so hopefully the new ones last just as long.
July 5, 2026
Reply from DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great and easy experience from start to successful finish
Georgia who was helping us was excellent. Really friendly and knowledgeable. Listened to what we said and wanted and found the best way to accommodate us. Great and easy experience from start to successful finish.
July 5, 2026
Reply from DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
We visited the Stirling store and were…
We visited the Stirling store and were greeted by Georgia, who was absolutely brilliant. She helped us find exactly what we were looking for and made the whole experience really easy. Georgia was friendly, knowledgeable, and happy to answer all our questions without making us feel rushed. She was genuinely lovely to deal with and made us feel really welcome. Fantastic customer service from start to finish. Thanks again Georgia!
July 4, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service staff was friendly and polite didn’t pester or annoy us when trying to have a proper look but made sure they were at hand with any questions or advice when needed
July 4, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Lynsey…..best sales assistant!
Lynsey, the sales assistance was very helpful and really helped us navigate all the variations so we could decide which sofas to buy.
July 4, 2026
Reply from DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Georgia was excellent
Georgia was excellent, very helpful and great at explaining everything for us. Thanks so much
July 4, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Friendly helpful staff
Visited this store on Thursday 25th June, staff were very courteous and helpful. I was left to wander at my own leisure, without any hard sales pitch. Assitant Ruardaidh was very polite and knowledgeable,
I also spoke to the Manager there called Jennifer who again went out of her way to help with a query which I had. I will definitely be back to this store to place an order. Fabulous immaculate store with very friendly helpful staff!!
June 25, 2026
Reply from DFS Furniture - Stirling
Hello Mrs Roberston,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
It was quick and easy to buy the sofa
It was quick and easy to buy the sofa. Aleshia clearly knew what she was talking about and answered all my question without hesitation
July 3, 2026
Reply from DFS Furniture - Stirling
Hello Mike,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello Craig,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stirling
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Left to look round without being…
Left to look round without being hassled, then once we decided what we wanted, process was quick and easy. Delivery was quick toi
June 21, 2026
Reply from DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello Stephen,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello Kim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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