Nicky, the store assistant, was very professional, courteous and patient. He explained everything well, left us to discuss among ourselves and didn't pressure us into buying something we didn't want... See more
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⭐⭐⭐⭐⭐ Absolutely brilliant service from Alan at DFS! He was so helpful from start to finish when helping me choose my new sofa. He was friendly, patient and really took the time to make sure I... See more
Our visit to Dfs was delightful we were greeted by an amazing lady named Jackie who was polite, knowledgeable and catered for our needs. She allowed us to explore the wide verity of sofas and once... See more
It was such an enjoyable, easy experience buying a sofa at DFS. Anthony was extremely helpful with all his knowledge about the sofa and the process of buying the sofa. He fully understood my financial... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom
- 0333 999 9829
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Absolutely great staff the guy whom did…
Absolutely great staff the guy whom did our sale was really nice , easy to talk to, very experienced in his knowledge and honest about the sofas we was looking at , all in all very happy with our experience at DFS today 😊
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⭐⭐⭐⭐⭐
Absolutely brilliant service from Alan at DFS! He was so helpful from start to finish when helping me choose my new sofa. He was friendly, patient and really took the time to make sure I was happy with my choice without making me feel pressured at all.
Alan also made the finance process so easy and straightforward and explained everything clearly, which made the whole experience completely stress-free.
I’m so pleased with my sofa and really appreciate all of Alan’s help. He is a credit to DFS and deserves to be recognised for his excellent customer service. I would definitely recommend asking for Alan if you’re looking for a sofa! 😊
Great experience from start to finish
Great experience from start to finish. No heavy sales pressure just genuine good advice and knowledge, very informative
Nicky
Nicky, the store assistant, was very professional, courteous and patient. He explained everything well, left us to discuss among ourselves and didn't pressure us into buying something we didn't want. We were grateful that we found what we were looking for quickly and successfully.
Our visit to Dfs was delightful we were…
Our visit to Dfs was delightful we were greeted by an amazing lady named Jackie who was polite, knowledgeable and catered for our needs.
She allowed us to explore the wide verity of sofas and once decided the process was really easy being transparent and accurate with her explanations of the transaction.
Jackie is a credit to Dfs and would highly recommend DFS Stockport.
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Reply from DFS Furniture - Stockport
Fantastic customer service
Fantastic customer service
The staff member who dealt with my order was very informative x friendly and efficient x

Reply from DFS Furniture - Stockport
Member of staff was extremely helpful…
Member of staff was extremely helpful and considerate.

Reply from DFS Furniture - Stockport
Ellis who was looking after us was very knowledgeable
Ellis who was looking after us was very helpful, polite and knowledgeable. He made us feel relaxed, like we were just chilling at home! We could've sat and talked all day. He sorted us out with what we needed, he wasn't forceful, or pushy, he gave us options and we chose what was best for us. We will be bck defo. Ellis is a cool guy go check him out. Thank u;)

Reply from DFS Furniture - Stockport
Very pleasent visit
The second we walked through the door we were welcomed and then left to look around at our own pace. There is nothing worse than being harassed the second you walk through the door. The salesman was on call if we needed him and believe me we did. We must of asked hundreds of questions and he was only to happy to help. We asked questions what must of sounded stupid but he was very professional and helped us with whatever we wanted . Our over all visit was very pleasant and we were made to feel very welcomed. Not sure what the name was of the saleman was but he deserves a mention. Thank you

Reply from DFS Furniture - Stockport
Amazing experience!
It was such an enjoyable, easy experience buying a sofa at DFS. Anthony was extremely helpful with all his knowledge about the sofa and the process of buying the sofa. He fully understood my financial situation and gave us support in the most affordable way for us. I will definitely return to DFS in the future. The staff are lovely and the products and customisation process is amazing!

Reply from DFS Furniture - Stockport
ARRIVE LATE AND DAMAGE
**ARRIVED LATE AND WITH DAMAGE - NO CUSTOMER ASSISTANCE **
Arriving late, over 3 weeks late, the store had nothing but excuses and lies. Customer service was unhelpful and rude on the phone, useless on the chat and unresponsive via email, including when a formal complaint was filed.
-Arrived almost a month late (due 8/7 arrived 27/7_
-Arrived DAMAGED (we have pictures and videos)
- Ignored a formal complaint
Honestly we regret it so much, there many other shops, please learn from our experience

Reply from DFS Furniture - Stockport

Reply from DFS Furniture - Stockport
Great store layout
Great store layout. No pressure sales and helpful well informed staff to assist. Purchase.

Reply from DFS Furniture - Stockport
Sales lady Jackie was excellent very…
Sales lady Jackie was excellent very patient as we were quite iunsyre what we wanted.

Reply from DFS Furniture - Stockport
Very friendly young man, named Anthony
Very friendly young man, explained everything in detail. Came away feeling very happy

Reply from DFS Furniture - Stockport
Very helpful
Ant at the store in Stockport Peel Centre was very helpful. Explained the different cushion options, when throught the care package.

Reply from DFS Furniture - Stockport
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