DFS Furniture - Torquay Reviews 

Came in today to look for a new suite. Wasnt feeling great as have a shoulder injury so wanted to come in look around and show partner some ideas i had seen and go home. Lily asked if we were ok and we wandered around tried lots of furniture. Then Lily appeared to ask if we needed help on anything, and we did. She was amazing. Not forceful just very friendly smiley and informative. She got us both a much needed coffee. We ended up leaving really happy having chosen a new suite and two tables. Great experience. Thanks Lily

Excellent customer service. Very helpful and friendly.

Helpful staff who made the whole process really straightforward. Would highly recommend!

Mike was extremely helpful and was able to explain every question we ask. He was very charming and made us feel extremely at ease and did not try to push us into anything.
Also he never once try to rush us.

Very friendly staff. I was in the store for nearly 2 hours and no forced sale pitch. Once I decided what I wanted, they were very brilliant.

Buying the furniture at DFS Torquay was a pleasant experience. Mike was very patient and friendly as we slowly made our choice of sofa and colour. He was helpful without being intrusive. Altogether a successful purchase. Thank you!

Plesent and very helpfull assisyat a plesent experince

Ordering was quick and easy- Rachel was helpful and polite

Great staff and we're very helpful, everything was explained 👏 ⁰

Darren was very helpful also very charming, very good salesman .

Lily at dfs was really helpful and helped us choose our first sofa we are very excited

Great customer service. Left us to look round the store at our leisure.

Great products and the sales team
In Torquay were brilliant

Very helpful and knowledgeable assistant, once we located her following a very meandering wander around the store for ages,
until we finally located someone, to help. Very pleasant airy store but would have been even more impressed with my shopping experience if the staff that we did see were smartly dressed rather than jean type trousers and casual top. I’m old school and still expect retail stores to maintain a smart dress code which fosters the belief in customers that management expect a high standard of service from their sales staff.

I’m really impressed with the treatment I received by DFS in Torbay. They were so helpful. Nothing was too much trouble and they explained everything clearly the whole process of delivery, warranty and Finance.
I will certainly be recommending them to family and friends. Thank you

OurDFS storeTorquay is next to M&S where we regularly shop , we popped in DFS for a quick look around and saw a special offer on a settee we tried and thought a bargain after a chat with a helpful staff member who pointed out why it was a special offer and available within a week so we bought it and can’t wait for our delivery .

The sales staff were excellent and informative with patience and understanding particularly Darren. He allowed us time to consider our options and we were sad that he had gone on leave when we returned