Theresa was excellent! I visited the store a few times to try out the sofa and each time Teresa was very knowledgable on the different options available to me. It was nice to actually order the sofa w... See more
Location
Switch locationChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... See more
Company replied
We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... See more
Company replied
Purchased a sofa today from DFS in Truro Trystan the sales advisor was a very knowledgable and helpful young man without overselling and being pushy. Would definitely speaking to him.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, United Kingdom
- 0333 999 9508
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from DFS Furniture - Truro

Reply from DFS Furniture - Truro
Staff were helpful and gave us space to…
Staff were helpful and gave us space to browse without being overbearing!

Reply from DFS Furniture - Truro
Amazing service
Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all.
And the sales lady was so lovely and helped us out with what we needed and how we wanted our sofa to be.
Thank you so much, i definitely recommend.

Reply from DFS Furniture - Truro

Reply from DFS Furniture - Truro
The service we I received was very good…
The service we I received was very good and helpful I can’t fault it really ,

Reply from DFS Furniture - Truro

Reply from DFS Furniture - Truro
Toby was most helpful and knowledgeable…
Toby was most helpful and knowledgeable about the settee we wished to purchase, he was very patient due to our consultation changing of what colour.
Would recommend Toby and DFS

Reply from DFS Furniture - Truro
Dan was really helpful today
Dan was really helpful today. The perfect amount of leaving us to browse and discuss, but also on hand to answer any questions and see us through to making the purchase. Thanks, Dan

Reply from DFS Furniture - Truro
The staff were very helpful ,very good…
The staff were very helpful ,very good customer service explained everything

Reply from DFS Furniture - Truro
Large amount of furniture displayed
Good amount of well displayed furniture to look around. The staff were there if needed but not overwhelming.
Once our decision was made, the member of the team that served us was polite, well informed and extremely helpful.

Reply from DFS Furniture - Truro

Reply from DFS Furniture - Truro

Reply from DFS Furniture - Truro
SOFA SO GOOD!
The staff are friendly but professional gave us space and time to decide on what we wanted to purchase but were there to answer any questions we may have,
we are looking forward to receiving our new sofa and returning to DFS for our next purchase, thank you

Reply from DFS Furniture - Truro
Sales lady was very informative and…
Sales lady was very informative and helpful, very pleased with her customer service.

Reply from DFS Furniture - Truro
Friendly helpful staff
Trystan took time to make sure we understood how best to look after the furniture and explained the benefits of added extras without rushing or pressurising us to make a decision.

Reply from DFS Furniture - Truro
first class service delightful sales…purchase of sofia sofabed
first class service delightful sales person well done and many thanks alana

Reply from DFS Furniture - Truro
Very informative visit to the store…
Very informative visit to the store today,Teresa was very helpful and knowledgeable, looking forward to receiving my new sofa and pouffe

Reply from DFS Furniture - Truro
Trystan was very helpful and answered…
Trystan was very helpful and answered everything we wanted to know

Reply from DFS Furniture - Truro
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







